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The camera display doesn’t show any image
The camera in the baby monitor does not show any images on the monitor screen.
Camera Settings have incorrect specifications
To fix the issue of the camera not showing any image on the baby monitor, check that the camera's settings, such as transmission channel, resolution, and night vision, are set up correctly based on the manufacturer's instructions, as well as resetting the cameras to its default settings or updating its firmware, as needed.
Faulty Camera
There are issues with the camera and it needs to be replaced. You can replace the camera using this guide.
The baby monitor dies quickly
When the baby monitor has been charged to its full capacity but loses its charge faster than the expected time.
Adapter misuse
If the baby monitor dies quickly, ensure that the charging adapter for the device is completely plugged into both the device and the power source during the charging process.
Faulty Battery
If the adapter is connected correctly and the monitor still does not hold a charge for the intended amount of time, then the internal battery needs to be replaced. You can replace the battery using this guide.
Distorted audio from camera and monitor
There is bad audio coming from the camera and/or the monitor device.
Clogged Speakers
Clean possible dust collected in the speaker holes as they could affect sound quality. If clean, and no change to sound quality, then try and turn the device off and on to restart the device. If restarting the monitor and camera does not work, then the speakers inside are faulty.
Faulty Speakers
If restarting the monitor and camera does not work, then the speakers inside are faulty. You can replace the speaker using this guide.
The monitor and camera do not catch movement
The camera does not capture movement and doesn’t display anything to the monitor.
Defective motion sensor
A simple software bug could be affecting the performance of the movement sensors along with the camera. To try and get rid of this, try turning the device off and on to restart the device.
Faulty motion sensor
If restarting the monitor device, and there is no change to the performance of the sensors, then the movement sensors are defective. These motion sensors are found inside the camera and need to be replaced. You can replace the sensors using this guide.
The monitor screen does not work
The monitor screen does not display any image from the camera.
Monitor setup incorrectly
To fix the monitor screen for the baby monitor first check and see if everything is set up correctly based on instructions. If this does not work, try restarting the device by turning it off and on.
Faulty screen
If this doesn't work the monitor screen is faulty and needs to be replaced. You can replace the screen using this guide.
The microphones do not work
The microphones do not capture audio between the monitor and the camera.
Muffled microphone
Check the audio settings for the baby monitor. If the audio settings are set up correctly, try restarting the device by turning it off and on. Check for any possible dirt or debris inside the microphone holes
Faulty microphone
If the problem persists, then the microphones need to be replaced. You can replace the microphone using this guide.
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