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The ClickN Kids Tablet won't turn on
I can't get the ClickN Kids Tablet to turn on.
Charge the device
The battery for the device has a very short life. Before you try to do anything else, try charging the device.
Reset the device
Next to the home button on the bottom of the device is the reset button for the device. Using something thin and long like a paper clip, push the reset button. This will reset the settings on your device.
Dead battery
The battery has probably died, and needs to be replaced. Follow our instructions on how to open the ClickN Kids Tablet to access and remove your battery.
The screen freezes
The screen freezes and is unresponsive to touch.
Turn off the device
Press the power button to turn off the tablet, wait a few minutes, and turn it back on. This will most likely fix the problem.
The screen is broken
The screen broke, and has become unresponsive.
Replace the screen
The screen needs to be replaced. Follow our guide to open the device and safely remove the screen.
Screen light is dim
The screen is dim, and I can't brighten it.
The back light is out
The back light is probably out, and you will need to replace it. Follow our guide to open your device and safely access and remove the screen.
The speakers stopped working or are making static noises
The speakers are either making static noises, or I can't hear anything from the speaker.
Turn off the device
Turn off the device, wait a few minutes, and turn the device back on.
Reset the device
Next to the home button on the bottom of the device is the reset button for the device. Using something thin and long like a paper clip, push the reset button. This will reset the device.
Replace the speakers
The speakers are most likely defective and need to be replaced. Follow our guide for opening the device to access your speakers.
The camera doesn't work
The front camera won't work, and I can't take pictures or videos.
Replace the camera
The camera needs to be fixed or replaced. Follow our guide on how to open the device and safely remove the camera.
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Baylor, Team 4-4, Williams Spring 2015 crwdns2935289:0Baylor, Team 4-4, Williams Spring 2015crwdne2935289:0
BU-WILLIAMS-S15S4G4
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how change the language?
milagros sosa - crwdns2934203:0crwdne2934203:0
My son put the pattern lock on and he doesn't remember the code. How can I disable it?
Heather Diaz - crwdns2934203:0crwdne2934203:0
The video manual keeps popping up in the middle of any and all activities. How do I stop this
gshantol - crwdns2934203:0crwdne2934203:0
My sons tablet powers off all the time. Some times a minute after turning on some times it doesn't do it for days. Ran anti virus and it came back clean, any ideas?
Scott Tanner - crwdns2934203:0crwdne2934203:0
I replaced the battery, but it's still not charging. I have checked (and re-checked) charging cable. It Is most definitely not the cable. So now I'm thinking it's the charging jack on the board. I cannot find any info about this. Any help here?
Crystal Clinton - crwdns2934203:0crwdne2934203:0
I have the very same issue!
Sarah Odusi -
My son accidentally lock the screen and don't know the unlock code how can I disable it?
chanda paul - crwdns2934203:0crwdne2934203:0
Only had my daughters for a day, she played with it for a few hours and when she went to play again it wouldn't turn on all the way, it just flashes a screen that says 'epik learning tab' over and over. You don't even have to touch it and it just flashes.
Susan - crwdns2934203:0crwdne2934203:0
cant unblock the grown up login the keyboard on the screen doesnt show,but the speeker fuctoin shows up i tryed speeking the pin but nothing happens
millsterrazas - crwdns2934203:0crwdne2934203:0
The clicknkids demo video keeps coming up. I take it off but it keeps coming back on and because of this the battery is running low quickly
Serah Balgobin - crwdns2934203:0crwdne2934203:0
My battery won't charge I just got this for my son last week
jayla_415 - crwdns2934203:0crwdne2934203:0
Our learning tablet keeps interrupting the games with a “Opps! sorry this is restricted” It does it multiple times
Ashley brannon - crwdns2934203:0crwdne2934203:0
Our tablet keeps interrupting all the games with a “Opps! This is restricted" does it all day.
Ashley brannon - crwdns2934203:0crwdne2934203:0
how to fix the fault
Delois Trezevant -
So I just got this tablet for my son “from Santa” and my daughter's turned on and activated it but my son's will not turn on but yet u can hear the volume go up and down but the screen is still black a d won't charge … need help !!!
Jennifer Johnston - crwdns2934203:0crwdne2934203:0
Wht bout if the tablet is movin very slowly n has lots of lag wit it? I hav deleted pretty much everything off of it tht wasnt needed,cuz when sumthin has2much stuff on its memory it starts moving slowly I hav reset it2times as well as deleted everything tht I didnt need n definitely didnt want on the device n it still hasnt made it any faster. I hav like 15 songs on it tht I listen2n its like a 15 total songs anytime Im listenin2them i hit home n bak outta the app n leave it runnin in the bkground n tryn2get on anotha app it automatically freezes95%of the time n I always hit home then pops up sayin the apps not wrkin2wait or shut it dwn but sumtimes it dnt do it rite away,it does it sumtimes aftr I try2get bk on MusicPlaya then it freezes up n does the same thng I said a2nd ago.Its very dumb n I no its not my GB's cuz it hookd str8 2WiFi n its my Wi-Fi tht litraly6or7othr ppl use evryday n hav abslutely no prob,only this1device n I wld asolutely luv2b able2fix it so wld run rite,info wld b gr8 n much thnx
tyler holman - crwdns2934203:0crwdne2934203:0
Connected to wifi but not the internet can't sign into Google or anything. Help!!
Crystal Smith - crwdns2934203:0crwdne2934203:0
Just bought this hiQ tablet a couple days ago and it’s already not turning on or taking charge.. EVERYTIME I try n turn it on it shows a green battery symbol with alittle hour glass at the bottom right of the battery symbol.. got this one bc it was more money then the other green learning tablet I got my daughter WHICH ALSO BROKE way to quickly.. you’d think that it should have been made more sturdy since it’s for kids ! Very upset
Jade Jade - crwdns2934203:0crwdne2934203:0
I cant find the reset button
jlandrethb - crwdns2934203:0crwdne2934203:0
I bought my high Q tablet used for my son i reboot it and I can not set it up with my email
leztat316 - crwdns2934203:0crwdne2934203:0