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Troubleshooting
If any of the following with the Lenovo ThinkPad E15 Gen 3 Laptop, follow the associated link to find help with the problem.
Background
The Lenovo ThinkPad E15 Gen 3 is a business-class laptop first released in 2021 as part of Lenovo’s ThinkPad lineup, which is known for its utilitarian design and durable build. This third-generation E15 model is designed to withstand regular use and is commonly used by professionals, students, and small business users.
The standard configuration features an AMD Ryzen 5 5500U processor, offering improved power efficiency and multi-core performance over some earlier Intel-based versions. It includes a 15.6-inch anti-glare FHD display, support for up to 24GB of DDR4 RAM, and an M.2 NVMe SSD. The chassis combines an aluminum top cover with a polycarbonate base, and the removable bottom panel provides relatively easy access to internal components such as RAM, storage, and battery.
The E15 Gen 3 follows traditional ThinkPad design elements, with a black chassis, full-size backlit keyboard, and red TrackPoint. It includes a range of modern and legacy ports, such as USB-C charging, HDMI, USB-A, and Ethernet, as well as features like a fingerprint reader and Wi-Fi 6 support. Known issues reported by some users include hinge looseness over time and minor flex in the keyboard deck.
Identification
The Lenovo ThinkPad E15 Gen 3 Laptop is a relatively slim but durable laptop, notable for its TrackPoint in the middle of the keyboard, and the unique trackpad buttons. Additionally the laptop features a USB C charging port placed on the left side of the laptop, with a Ethernet port across from it on the right side of the laptop.
The laptop can be easily identified by model number on the bottom of the laptop on the front left foot, with the laptop's name adjacent to it on the front right foot. The laptop also has a red, black, and silver coloring, and the words, and the labeling of the ThinkPad and Lenovo on the cover of the laptop.
Technical Specifications
Display
- Size: 15.6-inch
- Resolution: 1920 x 1080 (FHD)
- Panel Type: IPS
- Features: Anti-glare, 300 nits
Processor
- Model: AMD Ryzen 5 5500U
- Cores/Threads: 6-core, 12-thread
- Base Clock: 2.1 GHz
- Max Boost Clock: 4.0 GHz
- Memory (RAM): 16GB, DDR4, 2400MHz
- Graphics: Integrated AMD Radeon Graphics
Storage
- Type: M.2 NVMe SSD
- Capacity: 256GB
Ports
- 1x USB-C 3.2 Gen 1 (DisplayPort, Power Delivery)
- 1x USB 3.2 Gen 1 (Always On)
- 1x USB 2.0
- 1x HDMI 1.4b
- 1x RJ45 (Gigabit Ethernet)
- 1x Headphone/Microphone Combo Jack
Other Features
- Webcam: 720p HD with privacy shutter
- Keyboard: Full-size with numpad, ThinkPad TrackPoint
- Audio: Dolby Audio Speaker System
- Dimensions (WxDxH): 365 x 240 x 18.9 mm (14.37 x 9.45 x 0.74 inches)
- Weight: Starting at 1.7 kg (3.75 lbs)
- Operating System: Windows 10 Pro (64-bit)
- Battery: 45Wh, up to 10.3 hours of battery life
- Wireless: Wi-Fi 6 802.11AX (2x2) and Bluetooth 5.0
- Security: Discrete Trusted Platform Module (dTPM) 2.0
