Ear cups cracked near the hinge, is it possible to order replacement?

Question 1

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SteelSeries Arctis Pro Wireless crwdns2933315:04crwdne2933315:0

iLLiCouS

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Ndz 6, 2023

commented Ndz 6, 2023 crwdns2933505:0crwdne2933505:0 iLLiCouS

Question 2

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right speaker is broken should I attempt to repair or switch to wired

crwdns2934195:0crwdne2934195:0 SteelSeries Arctis Pro Wireless crwdns2933315:03crwdne2933315:0

Odd Rune Dahle

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Kul 1, 2023

commented Kul 1, 2023 crwdns2933505:0crwdne2933505:0 Odd Rune Dahle

Question 3

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Battery station not charging the battery

SteelSeries Arctis Pro Wireless crwdns2933315:09crwdne2933315:0

Drift

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masiku 4 agoMud 17, 2025

commented masiku 4 agoMud 17, 2025 crwdns2933505:0crwdne2933505:0 Drift

Question 4

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Why is my right headphone not working?

crwdns2934197:0crwdne2934197:0 SteelSeries Arctis Pro Wireless crwdns2933315:00crwdne2933315:0

Jesse Winterburn 59

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Dzi 18, 2020

commented Dzi 18, 2020 crwdns2933505:0crwdne2933505:0 Jesse Winterburn

Question 5

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The receiver has a burn-in on the display

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Jason Sobell

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N'w 8, 2023

answered N'w 8, 2023 crwdns2933505:0crwdne2933505:0 Jason Sobell

Question 6

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Why does my headset work when plugged in but not power on wirelessly?

SteelSeries Arctis Pro Wireless crwdns2933315:09crwdne2933315:0

Leeroy Jenkins

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N'w 14, 2024

answered N'w 14, 2024 crwdns2933505:0crwdne2933505:0 Leeroy Jenkins

Question 7

6 crwdns2873741:0crwdne2873741:0

Plastic about to break again (second headset) around the ear cup joint

crwdns2934195:0crwdne2934195:0 SteelSeries Arctis Pro Wireless crwdns2933315:06crwdne2933315:0

Phil Condon

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N'w 28, 2024

commented N'w 28, 2024 crwdns2933505:0crwdne2933505:0 Phil Condon

Question 8

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The Line out on my transmitter has stopped working.

SteelSeries Arctis Pro Wireless crwdns2933315:03crwdne2933315:0

Thomas Watts 25

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Huk 7, 2021

answered Huk 7, 2021 crwdns2933505:0crwdne2933505:0 Thomas Watts

Question 9

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Can´t charge my steelseries ARTIC 3 BT wireless? what should I do?

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Steel series HS guy 13

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Ndz 10, 2022

commented Ndz 10, 2022 crwdns2933505:0crwdne2933505:0 Steel series HS guy

Question 10

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I received a brand new headset but it won't be turned on

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Mike Campbell

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Dzi 15, 2024

answered Dzi 15, 2024 crwdns2933505:0crwdne2933505:0 Mike Campbell

Question 11

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Where can I find replacement plastic parts for the Arctis Pro Wireless

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Ron Melo 13

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Dzi 7, 2022

answered Dzi 7, 2022 crwdns2933505:0crwdne2933505:0 Ron Melo

Question 12

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Pairing always fails after firmware update.

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Mason 11

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Ndz 16, 2021

answered Ndz 16, 2021 crwdns2933505:0crwdne2933505:0 Mason

Question 13

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My microphone is dead can I replace it?

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taps_so

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N'w 31, 2020

commented N'w 31, 2020 crwdns2933505:0crwdne2933505:0 taps_so

Question 14

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Why isn't my headset turning on?

crwdns2934197:0crwdne2934197:0 SteelSeries Arctis Pro Wireless crwdns2933315:00crwdne2933315:0

Ananta Gerardus

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Ndz 11, 2022

commented Ndz 11, 2022 crwdns2933505:0crwdne2933505:0 Ananta Gerardus

Question 15

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My transmitter keeps rebooting when the headset connects.

crwdns2934197:0crwdne2934197:0 SteelSeries Arctis Pro Wireless crwdns2933315:00crwdne2933315:0

Sam H

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N'w 4, 2021

commented N'w 4, 2021 crwdns2933505:0crwdne2933505:0 Sam H

Question 16

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Why did my right ear stop producing sound

crwdns2934197:0crwdne2934197:0 SteelSeries Arctis Pro Wireless crwdns2933315:00crwdne2933315:0

Chris Stalker

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N'w 1, 2020

commented N'w 1, 2020 crwdns2933505:0crwdne2933505:0 Chris Stalker

Question 17

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The audio is quiet on wireless

SteelSeries Arctis Pro Wireless crwdns2933315:03crwdne2933315:0

Lord Shaeltr (Shaeltr)

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Ndz 5, 2023

answered Ndz 5, 2023 crwdns2933505:0crwdne2933505:0 Lord Shaeltr (Shaeltr)

Question 18

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How can I remove this melted plastic on my headset?

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Night Walker 265

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Yan 5, 2025

answered Yan 5, 2025 crwdns2933505:0crwdne2933505:0 Night Walker

Question 19

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Failed to pair headset. What should I do?

SteelSeries Arctis Pro Wireless crwdns2933315:02crwdne2933315:0

Austyn Garstka

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Kho 30, 2021

answered Kho 30, 2021 crwdns2933505:0crwdne2933505:0 Austyn Garstka

Question 20

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Teardown required: As I have no audio input from the Mic.

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REASON

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Sun 26, 2025

answered Sun 26, 2025 crwdns2933505:0crwdne2933505:0 REASON

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