Battery or Logic Board issue? (weird advice from apple)

Question 1

1 crwdns2930801:0crwdne2930801:0

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Dzi 7, 2025

commented Dzi 7, 2025 crwdns2933505:0crwdne2933505:0 Dan

Question 2

2 crwdns2873741:0crwdne2873741:0

Why does my MacBook have no sound?

crwdns2934195:0crwdne2934195:0 MacBook Air 13" Retina 2019 crwdns2933315:02crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Kul 30, 2025

commented Kul 30, 2025 crwdns2933505:0crwdne2933505:0 Dan

Question 3

3 crwdns2873741:0crwdne2873741:0

MacBook Air Issues: Slow Performance, PFM006 Error, Battery Not Chargi

MacBook Air 13" Retina 2019 crwdns2933315:03crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Sun 27, 2025

commented Sun 27, 2025 crwdns2933505:0crwdne2933505:0 Dan

Question 4

3 crwdns2873741:0crwdne2873741:0

MacBook air keyboard backligt issue

MacBook Air 13" Retina 2019 crwdns2933315:03crwdne2933315:0

joakim.lundgreen.madsen

crwdns2931741:0crwdne2931741:0

Sun 27, 2025

commented Sun 27, 2025 crwdns2933505:0crwdne2933505:0 joakim.lundgreen.madsen

Question 5

1 crwdns2930801:0crwdne2930801:0

Weird Speaker Issue, Only works when opened then closed.

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931217:0crwdne2931217:0

Sun 2, 2025

answered Sun 2, 2025 crwdns2933505:0crwdne2933505:0 Dan

Question 6

1 crwdns2930801:0crwdne2930801:0

MacBook Air boot loops, won’t boot from external Drive

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Justin Castle 4,4crwdns2936485:0crwdne2936485:0

crwdns2931217:0crwdne2931217:0

N'w 4, 2024

answered N'w 4, 2024 crwdns2933505:0crwdne2933505:0 Justin Castle

Question 7

1 crwdns2930801:0crwdne2930801:0

My MacBook Air is running SLOW

crwdns2934195:0crwdne2934195:0 MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

JPMK 11

crwdns2942989:0crwdne2942989:0

Huk 24, 2024

answer accepted Huk 24, 2024 crwdns2933505:0crwdne2933505:0 JPMK

Question 8

1 crwdns2930801:0crwdne2930801:0

I replaced my battery and now it heats up- coconut battery screenshot

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Huk 27, 2024

commented Huk 27, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 9

1 crwdns2930801:0crwdne2930801:0

No audio or no power.

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Nicholas Jacob

crwdns2931741:0crwdne2931741:0

Nhl 30, 2024

commented Nhl 30, 2024 crwdns2933505:0crwdne2933505:0 Nicholas Jacob

Question 10

2 crwdns2873741:0crwdne2873741:0

Computer randomly died, tried logic board and battery replacements

MacBook Air 13" Retina 2019 crwdns2933315:02crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Ndz 5, 2024

commented Ndz 5, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 11

1 crwdns2930801:0crwdne2930801:0

Mac won't turn on after battery replacement?

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Helpful Harry 1,4crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Mha 5, 2024

commented Mha 5, 2024 crwdns2933505:0crwdne2933505:0 Helpful Harry

Question 12

0 crwdns2873741:0crwdne2873741:0

Keyboard Replacement or Whole Top Case?

crwdns2934197:0crwdne2934197:0 MacBook Air 13" Retina 2019 crwdns2933315:00crwdne2933315:0

livfe 2,1crwdns2936485:0crwdne2936485:0

crwdns2931731:0crwdne2931731:0

Maw 27, 2024

asked Maw 27, 2024 crwdns2933505:0crwdne2933505:0 livfe

Question 13

2 crwdns2873741:0crwdne2873741:0

Replaced Battery and reset SMC, still will not power on

MacBook Air 13" Retina 2019 crwdns2933315:02crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931217:0crwdne2931217:0

Kho 15, 2024

answered Kho 15, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 14

3 crwdns2873741:0crwdne2873741:0

Touch ID not working, long button press needed to boot up

MacBook Air 13" Retina 2019 crwdns2933315:03crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Mud 2, 2024

commented Mud 2, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 15

1 crwdns2930801:0crwdne2930801:0

Data Recovery - Logic Board

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931737:0crwdne2931737:0

Dzi 25, 2024

answer edited Dzi 25, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 16

1 crwdns2930801:0crwdne2930801:0

Overheating Problem that doesn't go away no matter what I do :(

crwdns2934195:0crwdne2934195:0 MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

RipperDoc 290

crwdns2931737:0crwdne2931737:0

Dzi 11, 2024

answer edited Dzi 11, 2024 crwdns2933505:0crwdne2933505:0 RipperDoc

Question 17

2 crwdns2873741:0crwdne2873741:0

MacBook air 2019 extremely slow

MacBook Air 13" Retina 2019 crwdns2933315:02crwdne2933315:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Yan 21, 2024

commented Yan 21, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 18

1 crwdns2930801:0crwdne2930801:0

Randomly crashes and restarts

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

Dan 490,2crwdns2936485:0crwdne2936485:0

crwdns2931741:0crwdne2931741:0

Sun 21, 2024

commented Sun 21, 2024 crwdns2933505:0crwdne2933505:0 Dan

Question 19

1 crwdns2930801:0crwdne2930801:0

I need to remove the hard drive from my MAC. How do I do it?

MacBook Air 13" Retina 2019 crwdns2933313:01crwdne2933313:0

R E

crwdns2931741:0crwdne2931741:0

Nhl 10, 2024

commented Nhl 10, 2024 crwdns2933505:0crwdne2933505:0 R E

Question 20

2 crwdns2873741:0crwdne2873741:0

Identifying a near-CPU component in a 2019 MacBook air

crwdns2934195:0crwdne2934195:0 MacBook Air 13" Retina 2019 crwdns2933315:02crwdne2933315:0

Nick 93,9crwdns2936485:0crwdne2936485:0

crwdns2942989:0crwdne2942989:0

Mud 16, 2024

answer accepted Mud 16, 2024 crwdns2933505:0crwdne2933505:0 Nick

crwdns2944620:0MacBook Air 13" Retina 2019crwdne2944620:0

MacBook Air 13" Retina 2019 crwdns2944634:0crwdne2944634:0