The Roomba Is Making Noises
The Roomba is beeping or saying "error."
Beeps Once or Says "Error 1"
Your Roomba is stuck in some way. Make sure that the wheels are firmly on the ground, and try turning on the Roomba in a different location.
Beeps Twice or Says "Error 2"
The main brushes cannot rotate. Remove the brushes and clean them.
Beeps Five Times or Says "Error 5"
Beeps Six Times or Says "Error 6"
If this occurs, then either your Roomba's cliff sensors need cleaning or it is stuck hanging over a cliff. Wipe the sensors with a dry cloth and restart the Roomba in a different location.
Beeps Seven Times or Says "Error 7"
Beeps Eight Times
Beeps Nine Times or Says "Error 9"
Your Roomba's bumper is either dirty or compressed. Tap the bumper lightly around 20 times to dislodge debris that may be stuck.
Says "Error 10"
If it is circling in place, see 'Roomba is Spinning in Circles'. Otherwise, your Roomba may be in too large of a room. You should use a Virtual Wall to limit the cleaning area.
Beeps Eleven Times
Your Roomba's bumper is not registering obstacles. You should tap the bumper to make sure it is still functioning. If the Roomba is circling, clean the wheels. If the Roomba is in a large room, use a Virtual Wall.
If the problems persist, then you may need to replace the bumper sensor.
Beeps Twelve Times
A cliff sensor needs to be cleaned or replaced. Make sure to check and clean your Roomba's cliff sensors.
The Roomba's Lights Are Flashing
The Roomba's lights are blinking, displaying an error, or saying "charging error".
Blinks Once or Says "Charging Error 1"
The battery is not connected. Make sure that you removed the battery pull-tab. If the pull-tab was already removed, take off the bottom cover of your Roomba to reinstall the Roomba's battery.
Blinks Twice, Displays "Err2", or Says "Charging Error 2"
Your Roomba needs to cool down. Let it sit for about an hour and then try charging again.
Blinks Three Times, Displays "Err3", or Says "Charging Error 3"
You need to reset the Roomba's software. To do this, hold the two buttons above and below CLEAN simultaneously for 10 seconds. Then try charging your Roomba again.
Blinks Five Times, Displays "Err5", or Says "Charging Error 5"
See 'Blinks Three Times'.
Blinks Six Times, Displays "Err6", or Says "Charging Error 6"
The battery of your Roomba is too warm. Let your Roomba cool down for about an hour and then try charging it again.
Blinks Seven Times, Displays "Err7", or Says "Charging Error 7"
The battery of your Roomba is not cooling. Let your Roomba cool down for about an hour and then try charging it again.
The Roomba Stopped Moving
The Roomba stopped moving in the middle of vacuuming.
Front Wheel Is Stuck
If the Roomba’s front wheel is having trouble turning, the wheel may have debris lodged in its axle. Remove the wheel from the Roomba and clean the wheel cavity. Also remove the wheel from its housing and clean the axle. If the wheel still does not work, it may be broken and need to be replaced.
Side Wheel Is Stuck
Place the Roomba on a flat surface and restart the clean cycle. If the error also occurs on a flat surface, check the wheel to see if it is clogged with debris. Turn the wheel by hand and push the wheels up and down to dislodge any debris obstructing the wheel. If the wheel still does not work, it may be broken and need to be replaced.
Front Wheel Is Broken
If the front wheel is broken, remove the front wheel housing and replace it with a new wheel.
Side Wheel Is Broken
If a side wheel is broken, remove the side wheel housing and replace it with a new wheel.
The Roomba is Moving Strangely
The Roomba is spinning uncontrollably or is unable to sense drop offs.
Roomba is Spinning in Circles
Pick up your Roomba, set it down in the middle of the room, and restart the clean cycle. If problems continue, the wheels may be obstructed and should be checked for debris.
- Lift the Roomba and inspect the wheels for debris.
- Manually turn and push down both side wheels in order to clear any hidden debris in the wheel wells.
- Push / tap the bumper to ensure correct spring compression and to jostle any lodged debris.
- If problems persist, compressed air may be used to clear any remaining debris.
The Roomba Has Decreased Cleaning Performance
The Roomba isn't vacuuming as efficiently as it used to.
Brushes and/or Filter are Dirty
If your Roomba is not cleaning as well as it used to, it is likely that its brushes and/or filter need to be cleaned.
Remove the brushes in order to clean them.
In order to clean the filter:
- Remove the dirt bin.
- Press the yellow tab and open the side door of the Dirt Bin.
- Grasp the yellow tabs on either side of the filter and pull upwards.
- Clean the filter using compressed air.
- Replace the filter, close the door, and reinsert the Dirt Bin.
crwdns2915084:0crwdne2915084:0
Cal Poly, Team 13-14, Regan Winter 2014 crwdns2935289:0Cal Poly, Team 13-14, Regan Winter 2014crwdne2935289:0
CPSU-REGAN-W14S13G14
crwdns2931471:04crwdne2931471:0
crwdns2935297:019crwdne2935297:0
crwdns2944067:038crwdne2944067:0
I've cleaned the brushes but roomba still says clean brushes
pana - crwdns2934203:0crwdne2934203:0
Pull off yellow parts and clean around alxes. There's hair impacted around the axel. Also check the white gears for hair wrapped up inside.
Rhys Morgan -
Roomba have new battery, but does not turn on
Rafael Beltrán - crwdns2934203:0crwdne2934203:0
Rooba have new battery but does not turn on
Rafael Beltrán - crwdns2934203:0crwdne2934203:0
roomba says charging error 3 I have held the top and bottom buttons down for 10 seconds like it says in troubleshooter but it still gives the error code
John Hourigan - crwdns2934203:0crwdne2934203:0
Hi John, did u end up finding out the solution?
Paul Rawson -
I am facing the same problem…
I saw a discussion in another website about this “error 3” problem and unfortunally the cenario isn’t good.
It could be a motherboard problem which has been discontinued…
We are by ourselves, or like an old song said: ”naked and outside home”…
Marcelo Ribeiro -
John did you find out?
Ale -
I have the same problem. I’ve reset the software but I’m still getting error 3. What do I do now?
Roslyn Fritz -
Did you managed to fix it?
gaspar.catarina -
I’m having the same problem, any advice?
Ethan Lord -
I am having the same problem now. Anyone have a solution?
Dan MacDonald -
Disconnect charger (otherwise it won't work), hold only(!) Clean-Button down for 10s. It will make some beeps.
Leonard Penzer -
New fix for “charging error 3”:
I cleaned terminals, tried charging with cord plugged directly into Roomba, holding Spot and Dock for 10 seconds, etc and ordered a new battery from Amazon. Then I found one random chat where someone suggested pressing and holding Clean for about 30 seconds. I did that, the Roomba 535 made a dah dah dahhh sound and then I plugged in the cord and it now charging. I then cancelled my Amazon order.
Jason RN - crwdns2934203:0crwdne2934203:0
I keep getting Charging Err 5 after about 10 minutes of charging, and it turns from orange to red. Resetting the software did not help. Am I dealing with a damaged motherboard or something like that?
john.hollingsworth - crwdns2934203:0crwdne2934203:0
I have tried everything I’ve seen on here. Still doing the exact same thing. Did anyone ever figure out what was wrong?
Shelbie Moore - crwdns2934203:0crwdne2934203:0
I tried everything suggested on every forum. Even pulled it apart to check no loose connection to motherboard. No success BUT I have just purchased 600 series shell and motherboard from ebay. About US$75 from Japan. Free shipping. Cost to Aust with GST about Au$120. Arrived today. Took me 12 mins to reattach wheel and brush assemblies and battery from my old 520 (500 and 600 series are identical shell). Now hooked up to my old base station - a few nice little beeps and a very nice bright green clean light on in the centre. Looks to be a very reasonably priced solution to the problem. Very simple to do (I am a 60 yr old woman!). Only difference is it doesn’t have a separate hole to plug in power cord. Must charge via home base.
Julie Mundy - crwdns2934203:0crwdne2934203:0
Thank you. I may try this.
faithypie -
I also held the Spot button and Dock button down together for 10 seconds. It shuts off, but when it comes back up it still says Err3 and ! Light blinks 3 times. Any other suggestions?
Brady - crwdns2934203:0crwdne2934203:0
Also tried holding down the blinking Clean button for 30 seconds. No luck.
Brady - crwdns2934203:0crwdne2934203:0
Roomba blinks 11 times and then says Error 3. I’ve tried holding town top and bottom buttons simultaneously for 10 seconds and tried to recharge. Same thing happens after trying “the fix” again and again. Help
Anne - crwdns2934203:0crwdne2934203:0
Blinks 11 times and says Error 3. Tried (several times) taking it off the charger, pressing top and bottom button simultaneously for 10 seconds and then trying charger again…same blinks and warning. Does anyone else have a solution? Trying to find someone who fixes Roombas is impossible.
Anne
Anne - crwdns2934203:0crwdne2934203:0
roomba says charging error 3 I have held the top and bottom buttons down for 10 seconds like it says in troubleshooter but it still gives the error code
john.ulery@yahoo.com
John ulery - crwdns2934203:0crwdne2934203:0
for the “charging error 3” what worked for me was to have the roomba on the charging dock, then unplug the charger from the outlet, wait a few seconds, then plug it back in again. For whatever reason, this cleared the error and it is now charging properly.
Melanie Glasscock - crwdns2934203:0crwdne2934203:0
And I tried all of these things, but no luck.
Dan MacDonald - crwdns2934203:0crwdne2934203:0
A lot of people have the same issue and the manufacturer is yet to respond with a fix. Very disappointing Roomba
Roslyn Fritz - crwdns2934203:0crwdne2934203:0
Same as John above. I replaced the battery and it runs well.. but when I try and charge it I get Charging Error 3. I pressed the reset buttons twice. Still same error. :(
clownfish33 - crwdns2934203:0crwdne2934203:0
The company’s response to me was to buy a new battery. I suppose that I will have to do that.
Dan MacDonald - crwdns2934203:0crwdne2934203:0
I bought new batteries. Still doesn’t work
Roslyn Fritz - crwdns2934203:0crwdne2934203:0
I have “err3” after hold bottoms above clean for 10 seconds. Start change and repeate err3
Csant - crwdns2934203:0crwdne2934203:0
I have tried holding the buttons and follwed the instructions as per error code 3 and still NOTHING
So annoying as this maching wasnt cheap. No help given either. So guess who will never buy this product or any other from this company again.
bev_01 - crwdns2934203:0crwdne2934203:0
My iRobot Roomba just replaced the battery it comes up with error code 3. I have held the buttons to rest the software and I still get the same code. Is there anything else I can try?
James Lineman - crwdns2934203:0crwdne2934203:0
I just replaced the battery in my iRobot Roomba I get error code 3. I have held the buttons as suggested to rest the software. Is there anything else I can try? Thank you
James Lineman - crwdns2934203:0crwdne2934203:0
Thank you I had error 3 so followed your advice and has now recharged itself, thank you so much! Just one more error with my roomba, one side of the brushes doesnt fit it is slightly lower than the other side , have cleaned it but the brush roller seems a bit too big for the case at the bottom. Just catches the floor sometimes. Any advice
hinshanghai - crwdns2934203:0crwdne2934203:0
I reset mine 3-4 times whilst charging; held the buttons down for 30 seconds each time. Now it works!
Terry Jones - crwdns2934203:0crwdne2934203:0
I did reset my Romba but the charging error 3 still comes up???
What can I try next??? Uggg
Nicole Bourdelais - crwdns2934203:0crwdne2934203:0
Having the same error 3 on my roomba 650 whenever i try to charge at the charging station, even direct plug in gets the same code 3. Press the 2 button above & below the clean button to reset doesn't work! not until I read fuman's post.
https://www.fixya.com/support/t4536552-r...
Mac All - crwdns2934203:0crwdne2934203:0
I bought a new Battery first. Then I took the cable out of the dock, with the vac light green. Pressed for 30 secs and did this step a few times. It makes a chime and turns off. Then I put the charger back into the dock. Now it seems to be charing with a amber light flashing. Fingers crossed.
Robert Gleeson - crwdns2934203:0crwdne2934203:0