HP 14-am052nr Troubleshooting

The laptop will only stay on for a few hours before dying or the battery life runs out after fully charging the laptop.

A laptop’s battery deteriorates over time this is because the laptop could be older and new improvements are not included onto your laptop. If your battery is old, it may be time to replace it. If you decide to replace the battery, ++click here++ for a replacement guide.

Sometimes a power cord will provide a faulty connection and fail to properly charge the laptop. This can be fixed by buying a new replacement cord. A replacement cord is just an adaptor that allows the laptop to be charged. The power cord could have broken or lost its charge which will not charge the laptop itself.

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The laptop takes a while to open a tab or access the Internet Browser.

You may need to update windows or your device drivers on your laptop. Press the windows key and type ‘check for updates. From there check to see if your computer is available to update.

If there are too many files on your laptop, you may want to locate the temporary file directory and recycle the files within. After a fresh restart, press the windows key and type %temp% the press enter. From there you can safely delete the files within, skipping files that are ‘in use’

If your computer does not have enough RAM, this will cause your computer to slow down or not boot up at all. To fix this, upgrade your stick to hold more storage. ++Click here++ for a replacement guide

Your computer may suddenly have become completely unresponsive. This likely is due to a critical component failure and not a software issue. You can often determine the cause by looking at the components or the circumstances that caused your computer to fail.

If your computer is not able to be supplied power then it will not be responsive. Your battery may be unusable or have a faulty connection. To solve this you can replace the battery by following this guide

It is also possible that your charger is not able to effectively transfer power to the computer due to a faulty connection or broken wire. This can be fixed simply by buying a new charger

Sometimes when a device experiences a power surge, the motherboard can get overloaded and it’s components can break. This can be fixed by replacing the motherboard as show in ++this guide++. Before replacing the motherboard be sure to remove all attached components or be prepared to buy replacements for those as well.

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When trying to type, the keyboard may have some buttons that do not work, or the entire keyboard may not work at all.

The driver may not be updated and could not have installed correctly. An outdated driver can cause the keyboard to be faulty. If so, update or reinstall the latest driver. To do so, search for Device Manager in Windows and then select Keyboard. From here, right click on the given option and select either Update Driver or Update Driver Software. After this, the computer may give an option to search for driver software, you want to select Search Automatically for Updated Driver Software and follow the given instruction that it will give. Lastly you should restart your computer to complete installation.

The keyboard could be physically damaged which will likely cause the keyboard to malfunction. To solve this, replace the broken key or, in worst case, replace the entire keyboard. ++Click here++ for a replacement guide

This issue can often be fixed with resetting the computers software. This is achieved by going to device manager in the computer BIOS and removing and reinstalling the keyboard. To access BIOS, tap the esc key while your computer is starting up, from here you want to hit f10 to enter the BIOS menu; If this does not work, you may have to replace the keyboard.

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Opening files takes a long time and other processes run generally slow, or no more downloads can be performed as space is not available.

Sometimes when you download documents, they produce temporary files which are unnecessary after download, but still take up space. First restart your laptop, and then press the windows key then type %temp%. From there you can delete these files, skipping those that are in use. You may also want to see the storage breakdown on your computer to manually find unused files. This can be accomplished by installing a program like WinDirStat (Windows Directory Statistics) and browsing your files using it’s visualization to find files you may not be using.

Your hard drive may have reached its data storing capacity or may be broken in some way slowing down file reading and writing. A simple solution is to buy and plug in an external hard drive to store more data, but you may also purchase a replacement or upgrade hard drive and replace your full or faulty one. ++Click here++ for a replacement guide

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Webcam is not displaying any image and the webcam itself is a black screen when I open the app. Or if the webcam is displaying a warped or fuzzy image.

Check on your laptop settings to make sure you have downloaded a software necessary for access the webcam. The software should contain access to opening the webcam so that way you are able to use the webcam for necessary purposes. If you do not have the software, the webcam will not be recognized by your laptop which causes error messages. Therefore, you want to make sure the correct software is downloaded to your laptop.

It is possible that your internal webcam may be broken or detached. To solve this issue, you would need to purchase replacement parts and replace your webcam, though it may be easier to buy an external webcam and use that as a replacement instead. An external webcam can attach to the top of your laptop instead of replacing the camera directly in the laptop. This solution will be an easier replacement to fix. ++Click here++ for a replacement guide