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Is the camera on your device not taking photos? Are the images and videos from your camera blurry or dark? If so, the webcam may be faulty and needs to be replaced. Follow the instructions in this guide to remove and replace the webcam in the HP 14-am052nr laptop.
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Open the laptop and find the webcam located above the screen.
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Use a prying tool to remove the front cover from the laptop.
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Using a Phillips #0 screwdriver, remove six 1.5 mm screws surrounding the screen.
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Carefully detach the webcam using your fingers.
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Detach the webcam pin connector and completely remove the webcam from the device.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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