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Sudden loss of suction power
While using your vacuum, did you suddenly notice that it is not performing as well as it did a short while ago?
Blockage in hose
Look through the clear walls of the extension hose assembly for any blockages. If there are, take off any attachments and shake lose the blockage. Your vacuum should now operate as normal.
Blockage in brush head
Turn the vacuum over so that the brush head assembly is upright. Look for any obstructions, and remove them. Your vacuum should now operate as normal.
Blockage in internal hose
Turn the vacuum over so that the brush head assemble is upright. Look for any blockages in the hose that is in the upper right corner. Remove any obstructions. Your vacuum should now operate as normal.
Internal housing routes need cleaning
In order to clean your internal housing routes you will have to access the canister.
To clean the internal housing routes follow this guide.
Screeching noise during operation
While cleaning, did you hear a loud, screeching noise come from your vacuum?
Brush head is not spinning
Turn the vacuum off. Look for any cord-like objects that are causing the brush to not spin. Unwrap the cord from the brush. Your vacuum should now operate as normal.
Broken brush head
To replace the brush head you will need to remove the bottom panel of your vacuum.
To replace the brush follow this guide.
Vacuum motor malfunction
Replacing the motor will require you to dismantle a majority of your vacuum.
To replace the motor follow this guide.
Filter needs cleaning
Have you been using your vacuum for over 6 months without cleaning your filter?
Routine filter cleaning
In order to access your filters you will need to open up your canister.
To clean your filter, follow this guide.
The power will not stay on
The power comes on when you press the button, but it shuts off as soon as you release.
The power button is sticking or misaligned
With the machine unplugged, press the power button down and slip it off quick enough that it makes a pop noise. Do this about ten times. Plug the vacuum back in and the power should stay on.
Vacuum will not turn on
Does your vacuum not turn on when you press the power button?
The vacuum is not securely plugged in
Make sure the plug is fully inserted into a fully functional electrical outlet. Your vacuum should now operate as normal.
The power switch is malfunctioning
In order to replace the power switch you will need to open up the handle of your vacuum.
To replace the power switch follow this guide.
The power cord need maintenance
In order to replace the power cord you will need to open up the handle of your vacuum.
To replace the power cord follow this guide.
crwdns2915084:0crwdne2915084:0
Cal Poly, Team 3-22, Amido Fall 2012 crwdns2935289:0Cal Poly, Team 3-22, Amido Fall 2012crwdne2935289:0
CPSU-AMIDO-F12S3G22
crwdns2931471:04crwdne2931471:0
crwdns2935297:08crwdne2935297:0
crwdns2944067:022crwdne2944067:0
my DC 14 when placed in the carpet feature starts grinding and the brush wont turn??? ive cleaned the brush...any ideas????
Paul - crwdns2934203:0crwdne2934203:0
Motor inlet cover wont stay on because piece on body broke? How do I fix it?
Jennifer - crwdns2934203:0crwdne2934203:0
dc 14 low reach model
Jennifer - crwdns2934203:0crwdne2934203:0
Brush head still not spinning, cleaned internal, cleared hair from it still not doin it... So frustrating, plz help
Lani - crwdns2934203:0crwdne2934203:0
Turns on & off constantly when in use, I took out the filter & It will keep running but no suction.
Jen - crwdns2934203:0crwdne2934203:0
Mine did that, too. It might be clogged. Check where the hole to the motor is. Mine was clogged with lint and was difficult to clean. My hose was clean. Works now. What I hate is that the filter on top keeps falling out, and then there is no suction. I taped it down on one side.
madampolo -
DC50. When we use the hose and we turn on the device there is a strong suction which tries to
retract the hose ie. pulling back to the base and a high pitched whistle.
ANTHONY MUSITANO - crwdns2934203:0crwdne2934203:0
My vacuum stick is 6 months old and has not be used excessively. Today while vacuuming, the motor keeps going on and off? Cleaned everything and no blockages. Ideas?
Joan Weston - crwdns2934203:0crwdne2934203:0
my DC14 when i try to turn on it will not doing nothing?????? HELP!!!
cherie wood - crwdns2934203:0crwdne2934203:0
Canister locking mechanism will not latch anymore, can this be replaced
jennifer montgomery - crwdns2934203:0crwdne2934203:0
My Dyson filters are all clean. I turn it on . Makes no noise . It’s hard to push and it’s on the right setting. It won’t move and won’t suck up anything. The light flashes. I check the roller and the carpet height. I’m lost it didn’t start doing this until I bought new carpet. I change the settling but doesn’t help. I love my animal but it doesn’t work right ?
Stacy Schneider - crwdns2934203:0crwdne2934203:0
Hi
My dc 14 has lost suction when I free it from the upright position to hover the floor with the brush.
I notice that when I do this the brush assembly tends to pop out, but there is still no suction when I pop it back.
It seems as though the upright bit, the body of the machine, will not move down to as near to the horizontal as it did
Andy313 - crwdns2934203:0crwdne2934203:0
My vacuum won’t go all the way upright which makes the suction go through the wand and not the main unit. The brush is still working…I just can’t get it to stand upright. It stops just before it is straight up. What can I try?
Terry Murphy - crwdns2934203:0crwdne2934203:0
My D C14. When I turn knob to carpet from floor, it has a loud vibration and bar still spins also has suction. What could be the problem?
Thanks Sam Giordano
06-19-19
sam.giordano59 - crwdns2934203:0crwdne2934203:0
Is there a plain white sponge filter in with the blue filter ??
pkubiac - crwdns2934203:0crwdne2934203:0
No suction on bottom. An brush doesn't spin checked belt looks GD put back together brush is tight not free moving not sure what it is . Thx wait for your in put.
Julie Pierce Lambert - crwdns2934203:0crwdne2934203:0
my dyson DC14 vacuum cleaner works on the floor level but makes a noise using the rug level height
Jane Rill - crwdns2934203:0crwdne2934203:0
The part that switches from the wand back to base is not working. I have to stop the process as the wand will continue to work while trying to vacuum. If I push the piece manually, I can get the base to work, but as soon as I put the wand upright, I have to start over. What part would that be?
Stacy brown - crwdns2934203:0crwdne2934203:0
After 2 years, my dc14 brush bar stopped spinning. Drive band is intact and travels smoothly when I turn the brush by hand. There are no obstructions and no odd sounds that would indicate any problems. Vacuum works fine otherwise. How do I fix this? Dave at ngc2000@comcast.net
D Burnett - crwdns2934203:0crwdne2934203:0
Telescopic hose sucking hard when at its home position?
faceox - crwdns2934203:0crwdne2934203:0
I can't reassemble the hose into the tube.
Bonnie- Jan 5,2023
Bonnie & George Walter - crwdns2934203:0crwdne2934203:0
Wand gets stuck in hose
Mary Morich - crwdns2934203:0crwdne2934203:0