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Difficulties Connecting Via Bluetooth
Speaker indicates that Bluetooth is successfully connected but no songs are coming out.
Incorrect Mode
When choosing the audio input source your options are Bluetooth, SD card, USB port, FM Radio, and AUX input. By using the “Mode” button, you can scan through the different inputs that are currently available. The availability is based on what you currently have connected to the speaker.
To make the Bluetooth option available, be sure that the Bluetooth mode on the music source device is currently turned on. When you are sure that the Bluetooth mode is active, the source device must be paired with the speaker. To do this go into the settings of the source device, find the Bluetooth mode and select “Axess SPBT1031.” Once the devices are paired (this should only take a few seconds) you will be able to play music through your Axess speaker. The device may automatically change to Bluetooth mode, but if it does not, press the mode button to cycle the audio inputs until you get to Bluetooth mode.
Bluetooth on Source Device is Turned Off
Check to make sure the Bluetooth from the device is turned on. Then check to make sure if the volume of both source device and the speaker is on. If Bluetooth settings are turned on and volume is up, there is a possibility that Bluetooth of either speaker or source device is faulty. Consider contacting the manufacturer of both speaker and source device to repair Bluetooth.
Unresponsive Buttons
Button on the speaker either stick in place or do not register the press.
Dirt Build Up/Sticky Buttons
A small buildup of dirt or other residue within the buttons. To get rid of the dirt or the sticky residue, take a cloth and dampen a small area with rubbing alcohol. Wipe the interface of the speaker and be sure to wipe off any residue in between buttons and on the buttons.
Cracked Buttons
The buttons are damaged or broken and does not register being pressed. Please see the replacement guide, Button Replacement Guide.
Not Registering Audio Input
All connections are properly made yet there is no audio coming from the speaker.
Volume is turned off/down
Be sure to check if the volume is turned on by turning the dial to the right.
Faulty Chord
Visible damage to auxiliary chord may affect audio input or may not register the input and the light will not be lighting solid blue. The solution would be replacing the chord. If this does not help, see Broken Auxiliary Port.
Not playing audio from USB
Listening through USB or CD, the LED light should be flashing blue continuously. This indicates that the connection is working. If it is and there is still no sound coming out, be sure USB drive is formatted correctly.
Broken Auxiliary Port
If there is physical damage or replacing the chord was not helpful, the port itself may need to be replaced. See the Auxiliary Port Replacement Guide.
Fuzzy Sound Output
It is difficult to make out the sounds while listening to music, or the sounds have a fuzzy/raspy sound
Poor Wire Connection
If your sound output is fizzy sounding, then your issue may be poor internal wire speaker connections. To determine if you have poor wire connections you should test the sound quality using different modes.
Example: if your audio is clear through the USB drive, but fuzzy through the AUX cord, then it is likely and AUX issue. If the sound output is fuzzy on all modes, you likely have a wiring or speaker issue.
For fixing faulty wiring, please see the Faulty Wiring Replacement Guide.
Faulty Speaker/Sub-woofer
If replacing/fixing your wiring connection did not work, it may be time to replace your speaker or subwoofer. To determine which needs replacing, you'll need to listen for the fuzzy output noise. Start with the volume on low, select a mode other than Radio, and play some music. Increase the volume in small increments so the fuzzy sound is distinguishable. Wherever the fuzzy sound is most prominent is where the replacement needs to occur. When you have determined whether the speaker or subwoofer needs replacing please see the Subwoofer Replacement Guide and the Horn Replacement Guide.
Poor Battery Life
There is a short battery life and the speaker turns off after being used for a short amount of time.
Overcharging
Make sure to unplug the computer from the outlet right after speaker is fully charged. Do not keep it charging if it is already fully charged or else this will negatively affect the speaker's battery.
Inadequate Charging
Check to make sure the wire is completely plugged into an outlet and the other end is plugged into the DC 5V charge port, then check to see if the red light is flashing. If it is not flashing, then the cable is faulty. Consider buying a new cable for charging.
Battery Replacement
If overcharging has occurred to the point where battery life is unusable, then replace battery. See Battery Replacement Guide.
crwdns2915084:0crwdne2915084:0
UMass Dartmouth, Team 8-6, Botvin Spring 2016 crwdns2935289:0UMass Dartmouth, Team 8-6, Botvin Spring 2016crwdne2935289:0
UMASSD-BOTVIN-S16S8G6
crwdns2931471:03crwdne2931471:0
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crwdns2944067:051crwdne2944067:0
Blue tooh is not paring with my iphone 6 s Axess speakerspbt1034
lepeab - crwdns2934203:0crwdne2934203:0
I'm getting the same symptom from mine, Also an Iphone 6s, did you find a solution email me at pocphil@ gmail.com
Phil Waters -
I got one of these as a gift, it worked for about 2 weeks, and then it no longer would light up, pair, or work at all. when you plug it in the red light comes on as if it is getting power, then turns off, and nothing. What a piece. Of course, I didn't keep the paperwork, because I am tired of holding onto paperwork for everything I buy as it becomes clutter. So I am stuck with junk
itsmyhappyass - crwdns2934203:0crwdne2934203:0
This happened to me. I opened the end by taking 4 screws out and tightened up the plastic plugs on the wires and it works again. However I can't get it to pair with my iPhone 7 or iPad Pro.
Peter kraemer -
Hi my axess speaker is fine but the only thing is the dc5v is messed up any answers on how I can get this fixed
psahota0 - crwdns2934203:0crwdne2934203:0
buy a new dc5v what ever that is
gaming with franky -
Hey I was wondering how did you fix your DC 5V
Queen Bonitaa -
My speaker is not charging so I can use it without the cord the light is very dim and when I turn the on button off it does not indicate that it is charging is it the battery and how do I replace it can you replace it please help thank you
Kelvin Frazier -
mine is fine but its just that when the bass hits it turns off then turn back on and connect back to my iphone and play the song from where it left off and it hits the bass again and turn off again but it still works it just that i cant put is on full volume
gaming with franky - crwdns2934203:0crwdne2934203:0
I have the exact same problem. Can anyone help us peasants out for this?
Deepen SHAH -
Sounds like loose wire.
hammerdog36 -
Just received this in the mail today. It will connect to my phone via blue tooth, but no sound comes out. I've paired my phone to other devices and they work fine.
Tyson - crwdns2934203:0crwdne2934203:0
Thdre is a bare wire lose in my port,how do i fix it
cibber fernandes - crwdns2934203:0crwdne2934203:0
I just opened mine and it works perfectly except it won’t turn off. The lights go off when the power button is pushed so that isn’t the problem, but it just turns back on as soon as the button is released. Is there any way to fix this or do I have to just wait for it to die and recharge it every time I want to use it?
Stephanie Monk - crwdns2934203:0crwdne2934203:0
I bought one and it won' turn on
Bobby - crwdns2934203:0crwdne2934203:0
When i plug it up to charge, the red light stays on and it wont charge i have tried multiple plugs and multiple cables and nothing seems to work. Any ideas?
Lance - crwdns2934203:0crwdne2934203:0
Where do buy replacement battery?
easstotts - crwdns2934203:0crwdne2934203:0
I found a battery on eBay
hammerdog36 -
My speaker is on and on, not able to switch off not connecting to any device.. It is charging bu only showing the bluetooth mode, suggest any fix
Pratik Agrawal - crwdns2934203:0crwdne2934203:0
My axess speaker was working then died. I put it to charge and it showed a red dot that is was charging but soon went away but wasn’t charged and when i fixed the plug was still red. Now i let it charge overnight and it’s still there.
israel713cruz - crwdns2934203:0crwdne2934203:0
Red. Wire came loose.
Kristel Simmons - crwdns2934203:0crwdne2934203:0
Hi, I unpaired my speaker and can't re-pair. The name won't pop up on my screen. Please help!
Malory Frouin - crwdns2934203:0crwdne2934203:0
how do i know if my speaker is water resistant or not
Tyreke Taylor - crwdns2934203:0crwdne2934203:0
And today my speaker isn’t charging and it keeps making this beep noise i don’t know what to do.
Tyreke Taylor -
The lights are on and there's no audio I think it's frozen or on some type of mode my kid got it wet and it's blinking blue power lights are on I press a play button all the white lights come on but I don't know it had 50%now it's just nothing? Fixed
imaini wagner - crwdns2934203:0crwdne2934203:0
listen please help i need to remove the top part where the charger cord is but mine someone rammed it all the way down and i need to pull it out!! how can i take the top off??
Eva Esco - crwdns2934203:0crwdne2934203:0
It charges with red light on but when I press the ON button nothing happens. Only a clicking sound. Please help. I love my speaker
Me Only - crwdns2934203:0crwdne2934203:0
I purchased my axess about a year ago and it played fantastic no issue with it now the woofer pop and sound low with distortion when I turn it on to play can you please help me.
Cedric Lott - crwdns2934203:0crwdne2934203:0
It's a brand new combo TV 24in with the DVD, I can't get the DVD to stay in, it goes to the Loading mode and then ejects it. Am I doing something wrong? is there something I have to do before I have to put the DVD in?
It's brand new. Any help would be appreciated
lowelliverson - crwdns2934203:0crwdne2934203:0
I am getting a beeping sound along with flashing red light now instead of just blue. any suggestions? First came beeping while playing , now no music.
Kevin Faught - crwdns2934203:0crwdne2934203:0
My Axess speaker is only playing 2 songs i on my phone everytime i turn it on, but my phone is paired to it, idk what’s wrong with it or what to do. Help pls! (
At least the aux works but i prefer bluetooth)
Michelle - crwdns2934203:0crwdne2934203:0
Just got it but the power button won’t come on. The standby light is on. Unable to use the function button. It worked at first and then stopped.
Marina Sweet - crwdns2934203:0crwdne2934203:0
don't buy this brand because is like a toiler paper. you only used once.
jul - crwdns2934203:0crwdne2934203:0
The axess speaker 1032 keeps scanning channels automatically. It wont let me choose a channel. It keeps passing channels never stops…..This happens everytime i turn it on….any suggestions?
potato59 - crwdns2934203:0crwdne2934203:0
I just recently acquired one from a friend, and randomly it'll just beep, interrupting the music I have running through it, any ideas what's the problem?
Iamys O'Laughlin - crwdns2934203:0crwdne2934203:0
Why isnt anyone helping anyone in here?????
hammerdog36 - crwdns2934203:0crwdne2934203:0
I connect to the speaker blue tooth but it won't play anything ..I connect auxiliary cord ..same thing
jorge gonzalez - crwdns2934203:0crwdne2934203:0
I have the axess spbt1056. I can pair and play music but as soon as i turn the volume up the bluetooth connection drops, then the 3 beeps and it resumes playing, then drops again. You get the picture. The speaker is charged and its not my phone since i tried using my roommates phone and got the same results. Anyone have any idea what the issue is? Btw the speaker just started doing this about two weeks ago. Thanks
jerseynation68 - crwdns2934203:0crwdne2934203:0
Just opened mines, I got it as a gift from work. 1st time plugging it in to the tv….I got nothing. Given my husband is a tech vet…hes even stumped on how to get sound from speaker.
DeShauna Luckies - crwdns2934203:0crwdne2934203:0
When I get this piece of crap speaker to connect to my phone, no sound comes out the speaker. It's brand new! Any suggestions?
Rebecca Hicks - crwdns2934203:0crwdne2934203:0
hi my axcess speaker is giving problem when ever i raise the volume all the the way up it turn off
how to fix that problem
eddie villafranco - crwdns2934203:0crwdne2934203:0
My speaker keeps cutting in & out when i connect to it especially when i try to turn the music up. I cant play it at a max or even a decent volume because of this problem, its very annoying.
Richard J'Martin - crwdns2934203:0crwdne2934203:0
My speaker was beeping so I went to this website because my music was playing fine the speaker just kept beeping and then when I was reading on this page it disconnected from my phone and it was still on and so was my bluetooth
jchocolate99 - crwdns2934203:0crwdne2934203:0
My axess tv in our RV was working yesterday and now will not turn on
Keasey - crwdns2934203:0crwdne2934203:0
my axess SPBL104 wont charge
e.rosselle - crwdns2934203:0crwdne2934203:0
My I phone 11 plus is not pairing with my axes or boom bar ?
Eva Gonzalez-Elizondo - crwdns2934203:0crwdne2934203:0
Mine wouldn’t connect at all even when showing on but then when I plugged to charged it it turns out it charges in a certain position and not when I plug it in fully to the speaker not sure if it helps anyone else
JP Variety - crwdns2934203:0crwdne2934203:0
My tv is stuck on photo music mode and can not get the tv to work or exit this mode. Help please.
polkadot100 - crwdns2934203:0crwdne2934203:0
from all the comments it sounds like these are a peice of $@$*!!! mine says hi when i turn on bletooth then quits
AND THEY SENSOR WHAT YOU SAY
Barry Woo - crwdns2934203:0crwdne2934203:0
ive had my speaker for about a year. It worked two days ago but now isn;t connecting. Any suggestions?
yjudith - crwdns2934203:0crwdne2934203:0
Speaker volume low.
Help.
Yoo Too - crwdns2934203:0crwdne2934203:0