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Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

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Battery is not charging, Coconut Battery results shown

Hi all,

I have a 16" MB Pro 2019 presented with a Battery is Not Charging error. I tried using my known good power adapter and used both the left/right side USB ports with the same results. I reset the SMC, but that didn't help.

The cycle count on this one shows 3..which is not a good sign. I installed Coconut Battery and will attach screenshots for your viewing pleasure. The current charge shows 0 mAh. Am I dealing with just a bad battery here or something more?

Thanks in advance

-rg

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Unfortunately, this is a sign of a dead battery. You will have to replace the battery now.

MacBook Pro 16" 2019 Battery Replacement

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Cycle counts aren’t always real! The rub is if you rarely move your system from a desk leaving it alway connected then you never allow the battery to discharge, just like a couch potato gets lazy and fat!

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Thanks Dan, I'm pretty sure this one sat at a desk where a designer used it and probably never unplugged it. The reason for my post is that I've seen some MB Pro's have issues charging if a particular chip on the MLB fails. I wanted to confirm that if I see "current charge shows 0 mAh," then you can bet it's probably the battery....and not that chip. Sounds safe to say its the battery.

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@memphismac - Yep most likely! The temp also tells us the SMC is not charging it as it’s at room temp. But without a test batt to slide in you have no choice. I’m sure when you remove the bottom cover the batt will be puffed up!

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Replacing the battery did the trick Dan. The original battery was not swollen like others I've seen in the past.

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@memphismac - Great news! If your set score the answer to help the next person.

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