crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Device Not Powering On
The Roomba will not respond or show any sign of powering up
Device Not Charged
Before trying to power on your Roomba make sure you have a full nights charge on the battery. To verify the battery is fully charged, confirm a green battery indicator light. Your Roomba indicates that you need to change the battery by playing a four tone dead battery song before it finishes its cycle.
Dirty Battery Contact Points
It is recommended to clean the Roomba's charging contact points once per week with a clean dry cloth. This may resolve a battery charging issue. Check out this guide to help you with the removal of your battery.
Dead Battery
If you charge your Roomba overnight, and have no green light indicator, you more than likely need to replace the battery.
Charging Errors
‘’If the Roomba’s troubleshooting light is blinking while on the charger, you may have a problem”
Battery Indicator Blinking
- One Blink *** - the Roomba’s battery is not connected.
- Two to Five Blinks *** - the Roomba has a charging error.
- Six Blinks *** - the Roomba’s battery is overheated (try letting it cool down for the minimum of one hour and storing it in a cooler environment)
- Seven Blinks *** - the Roomba’s battery is still not cooling down.
Unusual Movement
The Roomba does not move correctly or appears to be dragging
Front Caster Wheel Jammed
The front caster wheel on the Roomba encounters debris before the brushes. If debris is lodged in the wheel or around its axle, it will no rotate freely. This will keep the Roomba from moving correctly. Removing the wheel and cleaning its components can help resolve this issue.
Side Brush Dirty
Material lodged in the side brush can impair the Roomba's mobility.
Roomba Backs Up or Spins in Circles
The Roomba only goes backwards or spins in circles. It won't move forward.
Place the Roomba in an open area. If the Roomba is experiencing an issue an error beep will sound. This sound determines the mobility issue.
- One Beep *** - indicates the Roomba has a wheel that is not contacting the ground.
- Two Beeps *** - mean the brushes can't turn.
- Five Beeps *** - indicates a drive wheel is lodged and cannot turn.
- Six Beeps *** - means the Roomba's cliff sensors are dirty or are sensing a dark surface.
- Nine Beeps *** - mean the bumper is stuck or dirty.
- Ten to Eleven Beeps*** - mean that either the drive wheel is stuck or the bumper cannot see obstacles correctly.
Roomba also gives verbal error messages. If Roomba says "Please Inspect and Clean Roomba's Cliff Sensors," the Roomba is over a dark surface or its sensors are covered. If Roomba says " Please Inspects and Clean Roomba's Wheels," the side drive wheel is lodged in place. If Roomba says "Please Remove and Clean Roomba's Brushes," the main cleaning brushes on the Roomba cannot turn.
Not Cleaning Properly
‘’If you feel that your Roomba is lagging or not doing it’s job as a vacuum you may need to check one of the following’’
Dust Bin Is Full
- Remove the bin *** after each cleaning cycle by pressing the button and pulling the bin out on the bottom of the device.
Filter Is Dirty
Push down and remove the bin and push down on the filter compartment in order to access and clean the filter.
Brushes Are Dirty
A brush maintenance guide can be found here . Push down the yellow tabs and remove the Roomba’s brushes. Remove and clean all hair and particles built up on the yellow brush bearings and caps. Excessive buildup of hair can damage your Roomba, so regular maintenance is recommended.
Sensors Not Responding Correctly
Sensors Are Dirty
The Roomba has four total cliff sensors, your device will not work properly if these are not cleaned, simply wipe them with a dry cloth.
Sensors Are Being Blocked
The sensors can become blocked, check the underside of the front of the vacuum and along the sides. Look to our repair guide here for more info.
crwdns2944067:046crwdne2944067:0
Roomba 655 was making a repetitive squeaking sound. We cleaned the brushes and front wheel. We emptied the bin. We used compressed air to blow dust out of the motor that spins the brushes. The left drive wheel made a chirping noise when manually turned. We sprayed WD40 into the wheel bearings and it stopped. In the future we will use a graphite lubricant, which should last longer.
Deborah - crwdns2934203:0crwdne2934203:0
Roomba 780 keeps saying " Move roomba to a new location then press clean to restart " I've moved it to multiple places and still won't work.
Cristin - crwdns2934203:0crwdne2934203:0
Mine keeps doing this too, I think maybe it needs a new front wheel? I haven’t changed it yet to find out.
Lynn-Ann belluso -
roomba 665 says move to another location, error coded 6?
Ronald Allen -
I have had some success using compressed air (the cans sold in electronics to clean dust out of keyboards, etc.). I didn’t need to disassemble anything; I just inserted the straw in the gaps in the front bumper to blow out accumulated dust. Also position the straw by the little gap at the edge of each of the clear cliff sensors to blow those out as best as you can as well.
Irene Welch -
I have changed the battery and roomba indicated to change location and it just won't start
Joe - crwdns2934203:0crwdne2934203:0
655 IRobot - My spin brush won’t stop going. It’s continually running. The only way to stop it, is take out the battery
David - crwdns2934203:0crwdne2934203:0
Top of the line Roomba, we have had it for a year, has been working perfectly. All of a sudden, today on the second job, it backed out of home, started it’s motor as if it was going to work, and it goes nowhere. Help!
zipabec - crwdns2934203:0crwdne2934203:0
655 I Robot no longer cleans on the daily schedule.
William Dowicki - crwdns2934203:0crwdne2934203:0
My 655 Roomba won’t dock. I have cleaned everything, but must manually place in docking station.
Jan Bendixsen - crwdns2934203:0crwdne2934203:0
Charging errors. I’ve cleaned all contacts, removed, replaced battery, cleaned all parts, still bleeps constantly while on the charger. I’ve factory reset twice. Still bleeps a charging error.
oboe_gal - crwdns2934203:0crwdne2934203:0
Filter is clean. Brushes are clean. Bin is empty but roomba still won't pick up. I'm lost
tmarkusa - crwdns2934203:0crwdne2934203:0
My roomba 614 won’t go from hardwood floor to area rugs. If it does manage to get on a rug it spins a bit, stops and give me an ‘error 6’ message (which is basically ‘take me off the rug and I’ll start cleaning again’) Is there an adjustment I need to make? I’m super disappointed because everyone in my family has a roomba and talks about how wonderful they are.. I’ve used it once and, so far, am not impressed :(
terri - crwdns2934203:0crwdne2934203:0
My roomba keeps turning itself on and giving me tones even in the middle of the night? Very annoying.
Nancy Gerald - crwdns2934203:0crwdne2934203:0
I robot is on but won’t move. I’ve checked front wheel and replaced edge-sweeping brush but still won’t move. Also, won’t turn off!
tkeown2014 - crwdns2934203:0crwdne2934203:0
after being charged over night, Roomba will start for a few minuets but will stop and restart, do I need a new battery??
Dinah - crwdns2934203:0crwdne2934203:0
My roomba won’t move forward after I have taken it apart & cleaned it. Even replaced most of the parts. I don’t know what else to do besides throw it in the garbage!
Chelsea Johnson - crwdns2934203:0crwdne2934203:0
Como reparar un robot rombo 655.si a recibido una carga mayor.y no enciende ver vídeos e informacion
Jairo Laniado - crwdns2934203:0crwdne2934203:0
Mine is fully charged, but it won’t move. When I press the button it doesn’t make the full noise. Any idea???
bergerjbk3 - crwdns2934203:0crwdne2934203:0
I Robot will not move forward. Have taken it apart and cleaned thoroughly with no success.
Elisa Smith - crwdns2934203:0crwdne2934203:0
I keep getting error code 30. Roomba will run a few minutes then I hear a tone and it’s stopped with the red light. It says on the app error code 30 and to empty bin and change filter. Well I’ve done that and it still won’t go more that a few minutes before it does it again. I took the bottom panel off and made sure it’s clean. Popped the battery on and off. Rebooted. It’s a brand new filter on there so I don’t know what else to do. Anyone have any ideas?
blondiebachus - crwdns2934203:0crwdne2934203:0
I have a green flashing light that looks like a small tornado, on the left side of the center indicator light. What does this mean?
Teresa Fritz - crwdns2934203:0crwdne2934203:0
iRobot 655 won’t turn on. When it’s is on the charger it beeps as if it is charging, the amber battery light pulses twice, blinks rapidly then it goes off. It repeats this every two or three seconds. Is it a bad battery or a bad motherboard?
Tom Neyhart - crwdns2934203:0crwdne2934203:0
the CLEAN light is on, battery button continually blinks red
ccridez4me - crwdns2934203:0crwdne2934203:0
Have an i8 model that the Clean light blinks constantly while in the docking station. I realize that is normal for battery charging, but it always stopped after a few hours. Now it is constant. Having no other problems, the unit is running/cleaning perfectly. Any recommendations?
Tom Mahaney - crwdns2934203:0crwdne2934203:0
what is error 43?
Ronald felt - crwdns2934203:0crwdne2934203:0
My roomba light is white and won’t stop spinning it won’t reboot and it won’t connect to WiFi or run and clean
Athena deutsch - crwdns2934203:0crwdne2934203:0
romba going backwards, says move to a new location and press clean does not work
pkkoenig - crwdns2934203:0crwdne2934203:0
My roomba is not moving but the app says it is.
Tman4312 - crwdns2934203:0crwdne2934203:0
continues to return home. will not Rome.
John - crwdns2934203:0crwdne2934203:0
My roomba green light on but when start , roomba keep say please charge roomba and stop right away.
Kim - crwdns2934203:0crwdne2934203:0
When I try to use my roomba it plays music then does not else. It’s only 6 months old. I have clean everything and the battery seems fine. What could it be
sharon sims - crwdns2934203:0crwdne2934203:0
My robot roomba is saying - move roomba to a new location and press start…. I’ve done it and cleaned the wheels and blow them out with compressed air and I press start and it goes into a mode to pick different language… I go back to English and press start and does the same thing???!!! Any suggestions?
barb042362 - crwdns2934203:0crwdne2934203:0
Our I7s mop won’t flip out to mop. It starts to pull it out then pushes it back in.
onebadcarr - crwdns2934203:0crwdne2934203:0
Error 48 what does that mean
Katy Ho - crwdns2934203:0crwdne2934203:0
Error 48 can't fix it
Katy Ho - crwdns2934203:0crwdne2934203:0
that circle light stays it is allway white and do never turn off I have i7plus roomba
rmus57 - crwdns2934203:0crwdne2934203:0
What does error 11 mean. My roomba irobot says " error 11, please open irobot app" so I open it and there is nothing there... The irobot starts then after a couple of minutes stops. It smells like it's overheating and it feels really hot. I have cleaned roomba very well as always but it keeps happening... Please tell me if there's anything else I can do or so I have to get a new one 🤔
Emily Jessup - crwdns2934203:0crwdne2934203:0
Plugged in iRobot and cleaned out bins. It has been bleating yellow and making noise. I don’t know what to do …. Any suggestions?
Christine Greer - crwdns2934203:0crwdne2934203:0
Mine wont run...gives me error 43....help
Ernest Levy - crwdns2934203:0crwdne2934203:0
My 665 roomba goes in circles.
Paul Garza - crwdns2934203:0crwdne2934203:0
My new Roomba 692 dies in the middle of the room and says the battery is too low to start. 1 week old. Room is 394 sq ft
Trish Knight - crwdns2934203:0crwdne2934203:0
I can’t connect my roomba to the app. When I push the spot clean button and the home button for it to be able to connect to Wi-Fi, I don’t hear no beep and it never connect to Wi-Fi. What can I do?
Brandi Tapia - crwdns2934203:0crwdne2934203:0
Rumba works perfect on HALF of the room. I cant get it to clean the other side of the room. It just repeatedly does one half until the battery goes dead.
Roger E McCall - crwdns2934203:0crwdne2934203:0
My Robot app invites me to save my instruction to favourites rather than execute my instruction. Having pressed ''Save my instruction (clean the room)to favorites' no further option to proceed appears.
Beverley Smith - crwdns2934203:0crwdne2934203:0
After rumba evacuates, has message theirs a sealing issue with dock, Only a week old, I can reboot, then ok till it evacuates again, can’t see any issues, everything looks ok, any help ?
George Asher - crwdns2934203:0crwdne2934203:0