crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Side Brush does not spin
The yellow side brush does not move.
Side brush has dirt stuck in it
To remove the dirt use a PH2 screw size to remove the screws and clean the underside of it. If the brush still does not move you should check the gears. To check the gears, you will need to pry the cover off. Once the cover is off make sure there is no rocks or debris stuck in the gears. How to clean the side brush and replace the motor.
No Lubricant
If after cleaning the side brush of all debris the brush still does not move then you need to check if the gears have lubricant applied to them. To do this you need to use a PH2 screw size to remove the screws and then use a prying tool to get the cover to the gears off. How to get to the gears. Once the cover is off check to see if the gears have a lubricant applied to them if not then you will need to reapply some lubricant.
The Roomba does not clean the floor
The Roomba moves, but it does not clean the floor.
Thumping Sounds
The Roomba emits a loud thumping sound When it encounters deep pile carpet or other obstructions. This is normal, but if you notice that the Roomba gets stuck and is unable to free itself, it may be necessary to clean the brushes, refer to the Dirty Brush section to know how to clean the brush.
Dirty Filter
To remove the bin, press the bin release button and pull to remove the bin, then clean filter compartment and then clean or replace the filter. before reinserting the bin, remember to inspect and clean the brushes and side brush.
Dirty Brush
Remove brush guard by removing both tabs then, Remove and clean hair and dirt from the yellow brush bearings. Finally,Remove and clean the brush caps. Clean the brush using the red cleaning tool included with the Roomba.
Empty and Clean the Bin
Remove the bin and use a dry towel to wipe all of the dirt and hair out of it. If you use anything wet make sure to let it completely dry.How to remove the bin and clean it.
Replacing the Bin
If the bin is too loose the Roomba won't be able to tell if it is full or not, a new bin will be required to return the Roomba to a fully functioning state. Replacing the bin
Can not get the roomba to charge, or dies quickly after charging
Roomba is blinking 3 or 5 times
If the Roomba is behaving erratically, check that your Roomba has the latest software update, if it doesn’t update it and restart your Roomba. To install the software download the iHome app on your phone and connect to wifi, this app will allow you to setup automatic updates.
Faulty Battery
After charging the Roomba for 16 hours, it is still not turning on
If the Roomba is not turning on, try charging the battery from the power supply instead of the home base. Plug the power supply into a battery backup, then plug the other end of it into the charging port located next to the right wheel.
If the Roomba is still not turning on you can try to reset the battery. First remove the battery, then hold the power button down for 5-15 seconds. Then put the battery back in and charge it.
Use a multimeter to check if battery can still hold charge, to do this hold the black wire to the negative and red wire to the positive. If the battery is holding charge let it cool down and try charging it again. If the battery is not holding a charge at all you will need to replace the battery.
Faulty Virtual Wall
The roomba keeps entering rooms where the wall setup.
Roomba is not moving correctly
Your Roomba may not have received the latest software update. To install the software download the iHome app on your phone and connect to wifi, this app will allow you to setup automatic updates.
Useless Battery
Batteries may be dead try replacing them it takes C batteries.
Keeps Getting stuck
The Roomba is on but is stuck.
Cliff Sensor Problems
Cliff sensors are on the bottom of the Roomba and prevent your device from falling off of a ledge. If your Roomba is getting stuck over dark colored carpet and dark objects then your Roomba is mistaking these objects as a cliff. Try disabling your cliff sensors to resolve this problem.
Wheels getting Stuck
Your wheels could be trapped up by hair and other debris that's causing the Roomba to not move. First use a brush to try and get any debris out of the wheels.
Biggest wheels do not move
One of the biggest wheels may be broken and may need to be replaced. To find out what wheel needs to be replaced, turn the Roomba over. Then see if the wheel is the left or right. A R or L will be near the wheel to denote which wheel is broken.To replace the broken wheel, click on this replacement guide. Replacing the Wheels
Front wheel does not move
The front wheel may be broken and may need to be replaced. First, remove the front wheel by pulling firmly. Second, make sure there is no debris where the wheel sits. Finally, Push the replacement wheel into the wheel cavity until it clicks into place to re-install it.
Charging Station is out of Service Range
If your charging station is too far away from the area you are cleaning the Roomba could get lost. It is best to position your charging station at a centralized location so your Roomba can easily return. The charging station needs to have 4 feet of clearance in front of it and 1.5 feet on the sides.
crwdns2944067:03crwdne2944067:0
It will not run smoothly along the wall, it twist all the way down it.
KingBiscuit - crwdns2934203:0crwdne2934203:0
Stops frequently middle of the room with code 6, ‘move to a new location’. This has not been a problem in any area previously. Brushes are clean, filter replaced, front wheel clean, side brush clean. Wheels are not stuck. No obvious impairment.
sandra ledy - crwdns2934203:0crwdne2934203:0
i have tried 3 batteries. reset then charges to green. press on. runs 3 seconds then stops and turns red- please charge roomba?
shawna - crwdns2934203:0crwdne2934203:0