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No Sound Coming from Speakers
The sender and receiver units are connected but there is no sound coming from the speakers.
Faulty AC Adapter Connection
Make sure that the AC Adapter is connected to the sender and the cord is connected to the AC supply for the receiver.
Faulty Cable Connections
Make sure that all the cables are connected correctly. The sender is for the speaker wire input and the receiver is for the speaker wire output. Also, check to see if your speaker wires are operating properly. If the cables are connected correctly and there is still no sound, the sender may have a faulty speaker wire input. Consider replacing the speaker wire input panel.
If the LEDs are lit solidly on both the sender and receiver, then the communication is working properly and sound should be coming out of the speakers. If the LEDs are functioning improperly, refer to the section "LED Light Not Working Properly".
Sound Interference
There is sound coming from the speakers, but it is fuzzy or unclear.
Improper Distance Between Sender and Receiver
Move the sender and receiver to find the best distance for your system. The maximum distance between the sender and receiver is 100 feet. Shorten the distance between the devices if they are further apart.
Nearby Radio Frequency Disruption
Move the devices away from any obvious radio frequency sources.
No Communication Between Sender and Receiver
The sender and receiver are not connecting/communicating.
Faulty Power Cord Connection
Be sure that the power cords are solidly connected to the devices and outlets.
Weak Device Connection
After the sender and receiver have both been turned on, each of their LEDs indicators should be lit. If they are solidly lit, then the devices have been successfully connected. Flashing LEDs on one or both units, indicate sender/receiver is not successfully connected. To fix this, press the "connect" button on the bottom of the sender or receiver and hold for 2 seconds (units are now in connection mode for about 30 seconds). Once one unit is in connect mode, repeat for the second device. If the units are unresponsive to pressing the connect button, there may be an issue with either the sender or receiver's wireless connection. Consider replacing the receiver wireless audio module chip or replacing the sender wireless audio module chip. The LEDs blink more rapidly when the devices are connecting. Once the LEDs are solidly lit, the sender and receiver have been connected. If after 30 seconds the LEDs are still blinking, press the connect buttons again. If the one or both of the LED lights is not working, refer to the section "LED Light Not Working Properly".
LED Light Not Working Properly
Indicator LED light on either the sender or receiver will not light up/is functioning improperly.
Faulty LED Light Chip
Make sure the device is properly plugged in and turned on. If the LEDs are solidly lit, then the devices are connected. If the LEDs are blinking on one or both units, the sender and receiver are not successfully connected. Refer to the section "No Communication Between Sender and Receiver" for information on how to successfully connect your devices. Rapidly blinking LEDs indicate that the devices are connecting. This should not last longer than 30 seconds. If the LED(s) is performing differently from these normal functions or will not light up, it could indicate a problem with the LED light chip inside the device. If the LED on the receiver is not lit or is functioning improperly, consider replacing the receiver LED light chip.
crwdns2915084:0crwdne2915084:0
Baylor, Team 4-2, Williams Spring 2015 crwdns2935289:0Baylor, Team 4-2, Williams Spring 2015crwdne2935289:0
BU-WILLIAMS-S15S4G2
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I have tried the 2 second count on both the sender and receiver several time but the light on the receiver will not stay lit and will not sink with the sender. Can you help what should I try next?
egosline - crwdns2934203:0crwdne2934203:0
I had this problem as well I couldn't figure it out! I finally went to unplug it to return it back to bestbuy and realized one of my speaker wires for my rear speakers were disconnected. Not at the receiver but on my actual speaker. Worked perfectly after 2 months of not working!
narcoticbmx -
I can get stereo but not surround sound…please tell me what i’m doing wrong.
Thank you in advance.
Keith Rolfe - crwdns2934203:0crwdne2934203:0
I have both led lights working but no sound?
William Banning - crwdns2934203:0crwdne2934203:0
Both led lights (sender and receiver) are blue and steady but no sound. Should the source light be lit? I have read the manual and troubleshooting instructions over and over but cannot get sound.
shirley sanford -
Same problem is happening to me, both had solid blue light but no sound from speakers and when I connect the speaker it's self to the receiver I get sound.
Jose Ferreira -
I have both led lights working but no sound?
William Banning - crwdns2934203:0crwdne2934203:0
Rocketfish Universal Wireless Rear Speaker RF-WHTIB Receiver
One speaker is not working. I unplugged my left speaker and put it in the right and the right speaker in the left. My right speaker does not work. When I switch speakers from right to left the one side is always out the same side each time. Everything is connected correctly all speakers are working except one.
jdeinleinsr - crwdns2934203:0crwdne2934203:0
I had a quick power outage. Now I have clicking sound coming out of the receiver intermittently. Left powered off two days and then powered up with no clicks.
Had another outage and so have clicks again.
Any remedy to eliminate this? Frank
Frank the pip - crwdns2934203:0crwdne2934203:0
I have a power surge and my reciever powered off and back on but my recieving unit only powered off and wont turn back on. There is a yellow or orange light flashing inside the unit. My sending unit is working perfectly fine. Any ideas????
Drew Parsons - crwdns2934203:0crwdne2934203:0
So noone will reply to anything???
sean moore - crwdns2934203:0crwdne2934203:0
Mine has the blue lights (on sender & receiver) mostly solid. Randomly, approximately every 6-7 seconds, the lights blink and the sound cuts out for a second. I relocated the units on the walls about 20’ apart to put them within sight. Not sure why they blink. I doubt it’s a loose wire since both the front and rear units do it. It’s just annoying to watch a movie with the rear channels cutting out.
loudpedal - crwdns2934203:0crwdne2934203:0
My sending unit keeps cutting in and out. Any ideas? It’s very annoying.
liper28 - crwdns2934203:0crwdne2934203:0
My LR speaker cuts in and out…mostly out. Wires have been checked for weak connections but still not happening. I replaced that speaker with another and same thing happens.
Any thoughts?
Jesse Di Domenico - crwdns2934203:0crwdne2934203:0
Both LED lights (sender and receiver) are blue and steady but no sound from the speaker. The only light on the speaker is the blue power light…steady, no flashing. Should the source light or any other light be lit?
shirley sanford - crwdns2934203:0crwdne2934203:0
My sender and receiver connect, but all I get from the rear speakers is a humm.
Somebody please tell me how to fix. I really miss my loud rock and roll music!!!!!
Hector Hernandez - crwdns2934203:0crwdne2934203:0
I have the RF-WHTIB-A system for the past couple of years, interfaced with a Yamaha RX-V2700 receiver and Vizio television. The sound from the CenturyLink cable goes up and down on its own. Any ideas?
Cliff Shell - crwdns2934203:0crwdne2934203:0
RF-WHTIB-A sending unit shuts down when I connect it to my Home Theater. Sender and Recover connects fine, until I make the connection to the Home Theater. Any ideas folks ? Thank you
Paul Chaveas - crwdns2934203:0crwdne2934203:0
Both rear speakers suddenly start producing a loud continuous squeal that keeps going until the Rocket fish driving them is turned off. This happens when the rest of the system is off. Can happen any time and will not stop.
Alan Neil - crwdns2934203:0crwdne2934203:0
I'm not getting sound from the left rear speaker. I've replaced the speaker wires, connections are good. Do I need to replace the receiver and where can I purchase just the receiver?
Thanks
Marcus
Marcus Wilde - crwdns2934203:0crwdne2934203:0