crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Buttons Not Responding
When you press a button, nothing happens.
Dirt in the Key
If there appears to be dirt or another object blocking the button, remove the button and clean the area using a Q-tip and some rubbing alcohol.
Physical Switch is Broken
If the problem persists after cleaning, the button switch may be broken and needs replacement. Check out the replacement guide for how to do this.
Battery Drains Quickly
Even while not in use, the battery runs down abnormally fast.
Faulty Battery
If your batteries are leaking, remove the batteries and clean the socket before inserting new ones. If that is not the case the batteries may have also been drained and are in need of replacement.
Screen not Dimming Properly
Check to make sure that there are no buttons that are stuck by removing the batteries and massaging the buttons. If that does not work then try switching it in and out of safe mode a few times. If the problem persists then you will need to replace the screen. Refer to the replacement guide for instruction on how to do this.
Device Resetting
The remote resets all connections with other devices seemingly at random.
Faulty Battery Connections
Check to make sure that your batteries are well seated in the connectors. If they are, check to make sure they are not dead by replacing them. If the remote still does not work, try testing the battery connectors to see if they are loose. If they are, consider replacing/repairing them.
Cracked/Broken Case
Often when dropped, the case may break in various places.
Broken Case
Test the face plate of the remote by gently pushing on it. If you see a a crack or a break then it might be time to replace it, this is merely a cosmetic issue, but can become a problem when buttons can become dislodged.
Unresponsive Remote
The remote simply won't function or respond to commands.
Faulty Motherboard
Test the remote by viewing the infrared LED with a digital camera or a cell phone camera. Press any button on the remote and watch the screen to see if the LED lights up, and if it does not check to make sure that your batteries are not dead. If the remote is still not functioning properly or at all that could mean that the circuits have shorted out on the motherboard and it may need to be replaced. Use the Motherboard Replacement Guide to help you with this.
crwdns2944067:018crwdne2944067:0
My Harmony 650 will not turn on, even with new batteries. Also tried syncing it. NO response.
Lor - crwdns2934203:0crwdne2934203:0
The two left buttons to the left of the screen are unresponsive. How do I remove the buttons to clean?
Bruce R. - crwdns2934203:0crwdne2934203:0
The two buttons to the left of the screen don’t work. How do I remove the buttons to clean?
Bruce R. - crwdns2934203:0crwdne2934203:0
650 disable issue????????
Rana Rizwan - crwdns2934203:0crwdne2934203:0
650 how again active????
Rana Rizwan - crwdns2934203:0crwdne2934203:0
I can’t get my volume to come back on accidently hit wrong in the dark. I have hit the mute button & it still does not come back on no volume. Help!
judy.westerman11 - crwdns2934203:0crwdne2934203:0
I suspected that my Harmony 650 remote chewing through batteries, so i put 2 freshly charged batteries in and left it unused for24 hours, after which i checked batteries and they were completely discharged! Durin the 24 hours i looked at it periodically without touching it to make sure LED screen wasn't lit, at no time was it lit yet batteries still fully drained, any ideas whats causing this fault? Cheers
mikefalconer - crwdns2934203:0crwdne2934203:0
my remote will not turn off harmony 650. Any ideas
Chris D. - crwdns2934203:0crwdne2934203:0
my remote will not turn off my devices without doing so individually. its a Harmony650. Sometimes it works after multiple attempts
Chris D. - crwdns2934203:0crwdne2934203:0
Guide button and channel not responding
bfjb - crwdns2934203:0crwdne2934203:0
In case display is not dimming chances are the crystal clock inside it is damaged. I found this post (https://weblog.failure.net/2010/01/logit...) which explains how to replace it, I tried the same with my Harmony 650 with the same problem and, voilá, dimming is working properly again.
Helder - crwdns2934203:0crwdne2934203:0
Just got the harmony 665 remote set up. Batteries only last couple of days as the harmony 665 remote screen does not dim when not in use. How do I get the remote screen to go into power saving mode/dim
Breda - crwdns2934203:0crwdne2934203:0
See my comment above with the link with solution
Helder -
Only get black and white screen no colour?
shanebristowe - crwdns2934203:0crwdne2934203:0
Help! Sony 65” X85J. Hooked to Att Uverse DVRn, Sansung sound bar. When I hit the power button (Watch TV) Uverse, samsung cone on and stay on but the TV cones on and goes right back off.
Thanx for any help
Joe Smo - crwdns2934203:0crwdne2934203:0
My Alloff button is not working reliably.
Deryk Norton - crwdns2934203:0crwdne2934203:0
Buttons need to be pressed hard and sometimes a few times before it turns on the tv & sound systems. Most of the times, it does not turn on the cable box, but sometimes it does!
Kay - crwdns2934203:0crwdne2934203:0
My problem with my 650 was that the “all off” button would no longer turn off anything. I ordered and installed a new pad from ButtonWorx.com. Problem solved.
Deryk Norton - crwdns2934203:0crwdne2934203:0