HP Pavilion dv4-4141us Troubleshooting

The laptop will not connect to any networks for internet

if the driver is up to date and the wireless connection still doesn’t work, this could be an issue that happened during the update. To fix this try doing a system restore to before the most recent update by following these steps (++system restore++)

If the wireless connection is specifically not working on the device, resetting the BIOS settings could be a fix to this issue. To do this restart the pc and press the F10 key during startup to show the BIOS settings menu. When that appears press F9 to reset it and then F10 to save changes.

If the previous fixes don’t work, your Wi-Fi card could be failing. You can either replace the internal Wi-Fi card or get an external USB Wi-Fi adapter. The following guide will show you how to replace the Wifi card.

Wi-Fi Card Replacement Guide

When initially trying to turn on the computer it will not show anything on the screen

If the initial problem persists consider replacing the battery and checking connections around it.

Battery Replacement Guide

 If the laptop was jostled, the RAM may need to be reseated. To do this, gently remove the RAM sticks and then place them back into their respective slots.

RAM Replacement Guide

Replacing the motherboard could fix the problem but should only be tried as a last resort. This is the most difficult thing to replace in a laptop. This guide will show you how.

If programs or web browsers take extended periods of time to load or operate regular functions.

If the hard drive is faulty or getting old, it could be causing slow downs. Many times the hard drive will gradually fail, so problems will keep getting worse with time. Replacing the hard drive will fix the problem. If you want, you could also upgrade to a solid state drive instead which will significantly boost the speed and performance of the laptop.

Hard Drive Replacement

Operating System settings or malware could be causing the computer to slow. Resetting Windows to factory settings should resolve this issue (https://support.microsoft.com/en-us/wind...)

Display turns black when computer is turned on or flickers black and white.

Downloading the latest drivers for the video card could fix the issue. The laptop has an Intel HD 3000 video card and Intel provides support and driver access on the page linked.

(https://www.intel.com/content/www/us/en/...)

Getting a new screen that is compatible with your laptop and replacing it may help the display issues.

Laptop is loud or bottom gets hotter than it should be while running/charging.

The fan could be clogged by dust and debris that built up over time. This will cause the fan to run slower and overheat crucial parts of your laptop. Consider cleaning the fan with a canned air duster and wipes.

If the fan has stopped working completely replacing it is most likely the only option. This will require the bottom cover to be taken off. The following replacement guide will instruct you how.

Fan Replacement

Drive unable to read disk, or wont play after a disk has been inserted into the computer.

Sometimes your computer may require the latest update of the DVD player software to address playback performance issues. To check if this is the issue you can use HP support website or follow this link for the software and drivers page for this device. On here you can click “choose a different OS” and then select Windows as the operating system then “Windows 7 (64-bit)” as the version. From here you can click the detect my drivers and proceed from there or select “software multimedia” under all drivers

If the disk drive itself appears to be the issue, then it would make sense to remove and replace it. To do this follow the replacement guide provided.

Optical Disk Drive Replacement