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The GoPro will not turn on
You are unable to turn on the GoPro or access any functions.
The SD card is faulty
A faulty SD card can cause the GoPro not to turn on. Try removing the SD card and resetting the GoPro by removing and reinserting the battery.
The battery is dead or damaged
A dead battery will cause the GoPro not to turn on. Try charging the GoPro to start. If it still won't turn on, try swapping the battery with a working and fully charged battery. See the battery replacement guide.
The battery housing is faulty
If the GoPro will not turn on with a fully functional battery, the battery housing may be faulty due to a bad connection. In that case, the battery housing may need to be replaced. See the battery housing replacement guide.
The motherboard is faulty
If the GoPro refuses to turn on, the motherboard may be fried. In that case, you may need to replace the motherboard. See the motherboard replacement guide.
The camera freezes up
When trying to use the camera, the GoPro is frozen on a single image, the buttons are unresponsive, and you are unable to perform any actions.
The camera needs to be reset
The camera may just be frozen. Try resetting the GoPro by removing and reinserting the battery. Make sure the battery is charged.
The SD card is wrong
If your GoPro keeps freezing up, you may have the wrong SD card inserted. Check, GoPro's instruction guides to see if that is the case.
The motherboard is faulty
If the GoPro will not turn on after the camera is reset with a fully charged battery, the motherboard may need to be replaced. See the motherboard replacement guide.
The LCD screen is not responding
When trying use the GoPro, the touch screen is unresponsive and you are unable to access the menu or perform any actions.
The LCD screen is faulty
If the LCD screen is not responding but the front screen is still working, the LCD screen may need to be replaced. However, since the LCD screen cannot be removed from the back housing, the back housing may need to be replaced. See the back housing replacement guide.
The connection between the motherboard and screen is severed
GoPros are sometimes used in harsh physical conditions. Hard bumps and shakes while using the GoPro may have caused the connection between the motherboard and screen to be severed. In that case, the only way to know for sure is to open the GoPro and check for connections.
The camera footage has poor quality
Photos and videos produced by the GoPro are blurry and distorted.
The camera housing has condensation or is scratched
Condensation or scratches on the lens cover will cause the recording to come out blurry. You may need to clean or replace the lens cover by twisting and removing it.
The camera lens is faulty
Cracks or scratches on the lens will cause photos and videos to be distorted. Inspect the lens for damage. If there are scratches or cracks, you may need to replace the lens. See the lens assembly replacement guide.
The camera sensor is faulty
If there is no visible damage to the camera housing or lens, the camera sensor may be faulty. In this case, the sensor may need to be replaced. See the lens assembly replacement guide.
crwdns2915084:0crwdne2915084:0
Cal Poly, Team 18-6, Forte Fall 2016 crwdns2935289:0Cal Poly, Team 18-6, Forte Fall 2016crwdne2935289:0
CPSU-FORTE-F16S18G6
crwdns2931471:04crwdne2931471:0
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crwdns2944067:021crwdne2944067:0
what if I insert the battery incorrectly? Because at the moment I've inserted it upside down :)
The Parkour Kid - crwdns2934203:0crwdne2934203:0
The door for connecting the charger came off, how do I re-attach the door?
herb - crwdns2934203:0crwdne2934203:0
theres a vid on youtube
kiabia JKR -
Hello my go pro hero 5 black, have problems with lense. it have poor quality, like from old phones who have like 2 mp cameras. i tried to clean lense, changed settings but still the same. what solution can be? cheers.
Lauris Smiltnieks - crwdns2934203:0crwdne2934203:0
Hello my gopro hero 5 black front display is not working. Any solution?
Deepak Sawaiyan - crwdns2934203:0crwdne2934203:0
My go pro will only play through the tv for a few minutes then freezes but it plays fine when not connected to tv
Izzyunwin - crwdns2934203:0crwdne2934203:0
Hi
I went diving with my gopro hero 5. Now i can turn it on but after a few seconds the screen goes black and it turns of. Any solutions?
Gustav jebsen - crwdns2934203:0crwdne2934203:0
I can take videos with my Go Pro but it will not upload to my computer
cyndeerubb - crwdns2934203:0crwdne2934203:0
My GoPro Hero 5 glass of te backside is totally broken. Someone experience how to fix it or repair
Robocop - crwdns2934203:0crwdne2934203:0
Hi my go pro hero 5 front screen isnt working but the led beside the lens is working though.. Pls help
gianhendrix barawid - crwdns2934203:0crwdne2934203:0
My gopro hero5 black has a snowy screen image after taking a video for playback but doesnt play at all although it shows a certain amount of runtime. Camera freezes after taking the video. After removing the battery and incerting it again it works but that video cant be viewed and only has a static/sniwy screen.
Chris Grobler - crwdns2934203:0crwdne2934203:0
What to do? Back screen shows nothing but black out.
syndrome_aries - crwdns2934203:0crwdne2934203:0
I recently tried to update my camera. the update was taking unusually long(more than 2 hours). I go to bed and wake up the next morning my camera was off, and the battery was dead. I plug it in to the wall and get nothing. I leave in there for half and hour and I come back and the camera is hot to the touch. I tried to turn it on and nothing happened. I searched online and tried every thing I could find and still nothing. I talked to go pro support and they cant do anything for me. has any one had similar issue or possible solutions?
alexpelchat123 - crwdns2934203:0crwdne2934203:0
2 red blinking lights and ! Pict on front screen.
bentrupbf - crwdns2934203:0crwdne2934203:0
My GoPro Hero 5’s back screen doesn’t light up although front screen LCD works. All solutions on the net were tried. But they don’t seem to work.
arun balwatkar - crwdns2934203:0crwdne2934203:0
My GoPro hero 5 black stopped working, nothing turns on.
I have it a part.
I noticed what looked like water damage on the USB C port.
I connected the camera together with out the two ports and did not come on.
Must the two USB ports be in the circuit for the camera to work?
thanks
oldcrow@tampabay.rr.com
wild bill - crwdns2934203:0crwdne2934203:0
how to test the battery case?
any other suggestion.
when will the mother board be in stock?
wild bill - crwdns2934203:0crwdne2934203:0
one more thing.
The unit will not power up with the USB-C cable
wild bill - crwdns2934203:0crwdne2934203:0
my menu button has been damaged how do i replace it
creesonharrison12 - crwdns2934203:0crwdne2934203:0
Hello everyone! I took my GoPro Hero black 5 out from the dust for some years. Now I can’t connect with Quick app and can’t find in WiFi my GoPro. So is it possible to fix /replace de WiFi module ? Or someone has experience with same trouble?
FaViLaTiNoZ RePairZone - crwdns2934203:0crwdne2934203:0
Hello. My Gopro Hero 5 Black Screen Was Locked. I didn't know what to do at first, so I saw a video telling me to do a Factory Reset on it. When I did, I realized that now I can't choose the language on my screen. It's basically stuck. This is very bad, I have a trip coming up very soon. I need help!
Gavin Taylor - crwdns2934203:0crwdne2934203:0