I believe it said your inkpad is at the end, contact support.

If this is your problems, then replace your inkpad first otherwise your ink waste will flooding the printer.

Search for adj.prog for L310, download it.

Disabled your antivirus for a while.

Rund this program choose your printer type and ports.

Click waste ink counter reset.

Don't forget to choose check first (Menu) before resetting it.

Hope this will help to resolve your problems