freakyc, Replacemnt vid. link and possible replacement part below. You can also contact fitbit especially if under warranty or not, as a lot of people have had the same fault and they may value you as a customer and make things right(fit bit support last link). Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

http://www.ebay.com/itm/2x-Fitbit-Charge...

https://www.youtube.com/watch?v=t5aMuvxY...

http://help.fitbit.com/?l=en_US&cu=1&fs=...