Hi @exrae ,

Have you set up a Voicemail account with your phone service provider?

If you have then to retrieve any messages you will have to manually dial the access code so that you can access your Voicemail.

You can setup the phone so that you only have to press the Message / Mute key to retrieve any messages.

1. Press the Message / Mute key. If no voicemail mail access number has been setup the system prompts you to do that now.

2. Enter the phone service provider's voicemail access number. Press Menu / Select to set the number

3. The screen displays DONE

If you haven't set up a Voicemail account with your service provider, go to the service provider's website to find out how to set it up.

If the message light is blinking and there are no messages, you can reset it by the following action:

With the phone in standby mode, open the menu and select Global Setup, select VMWI Reset, then select Yes