@cenglish53 , Constance, If charge port is found to be bad/loose/damaged , this is really not a repair for the inexperienced because the charge port for your device is soldered to the mother board and the heat generated could cause further damage if not very careful. I will post a link showing what is involved in repairing a mini USB attached to the board. The 2nd link is to new charge port, which you can also do a search for better pricing perhaps if needed. If not wanting to do the repair yourself have a good computer/cell phone repair shop have a look and estimate repair. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=ZWFMCIdZ...

https://www.amazon.com/StarSide-Charging...