Hi,

The Visual Land Prestige 10 can be charged 2 ways.

With the power adapter.

Connect the power adapter to the USB port in the Prestige 10 and to a power outlet.

With a USB cable.

Connect a USB cable to the USB port in the Prestige 10 and to a computer that is powered on. (Note: charging via a computer is slower than via a power adapter.

If it is not charging when using the power adapter, try using a USB cable connected to a PC. If this works then your power adapter is faulty.

If it is not charging when connected to a PC, try using a known working different USB cable. If you know that the USB cable is OK and it still doesn't charge, you either have a faulty charging circuit in the tablet or a faulty battery.