Hi,

Is the status light on the Roku ON? If not have you got the power adapter plugged in and ON?

If the status light on the front of your Roku player flashes once each time you

press a remote button, the problem is not with the remote.

If it does not flash have you tried re- pairing your remote with the Roku unit?

Pairing your remote control:

You can manually pair the Roku remote by following these steps:

(Pairing button in battery compartment)

Prepare your Roku player to pair by unplugging the

power adapter and plugging it back in.

Open the Roku remote battery compartment

Place the Roku remote in close proximity with your Roku

player.

Press and hold the pairing button inside the battery

compartment for 3 seconds.

Wait about 10 seconds for the remote LED to stop

flashing.

Try using the Roku remote again.