Hi,

You may be able to remove the problem key caps and check underneath to see if the contacts are OK or if the cap actuator is OK or not and maybe if it has to be replaced (supplier example only)

If the problem is in the keyboard then usually you can create more problems than what you had if you try to fix the keyboard and usually it is easier to replace the keyboard.

The keyboard is part of the upper case assembly and usually is not available as a separate item although you can be lucky that some sell the keyboard without the upper case.

Here's the hardware maintenance manual for the laptop. Go to p.56 to view the necessary pre-requisite steps and then the procedure to remove the upper case assembly.

There is also a parts list in the manual which will help to find a replacement upper case / keyboard assembly. - see Item#2 on p.75. The uppercase assemblies are country specific (country code is at end of each item description) so you may have to search through all of them to find the one applicable to your particular model. Usually the part number (FRU number) can be found somewhere on the underside of the assembly if you wish to verify.

When you have found the applicable part number, search online using the part number only to find suppliers of the part that suits you best.

Hi,

The PD connector on the power board has 24 pins (2 rows of 12 pins, odd numbered pins in one row, even numbered pins in the other) so you need to check what voltage is on pin 24 i.e. the STB (standby) voltage. It's is hard to access at either end as it appears on PD 24 of the mainboard as well. - see image below. You may have to remove the cable at the power board end and then check the voltage on the pin. Be careful that you don't short it out to another pin with the meter probe. The pin numbering is shown on the boards next to the connector

The STB voltage is usually about 5V DC. This voltage is used to signal the mainboard that the power is available and it is the mainboard that turns on the red standby power LED.

(click on image to enlarge)

Hi,

Does the phone indicate that the battery is charging when the phone is connected to a charger?

Given that the battery has not been charged for a long time, most probably it has become depleted beyond recovery and will need to be replaced.

Here's a video that shows how to open the phone and to remove/replace the battery. Don't miss it as it occurs within the first 24 seconds of the video ;-)

Search online for EB-GB360CBC to find suppliers of the battery that suit you best.

Once you have a replacement battery, check if it charges OK when installed in the phone and allow it to fully charge before attempting to turn on the phone.

@cyberkeys could be a bad SIM card or a bad SIM card reader. The very first thing you need to do is get a new SIM card and make sure you verified with your service provider that you actually do get service.

When I put my sim card into my itel p36 it always says no service I really need help please help me

@lenthibaul60702 Okay, it looks to me like your new one is probably this part or something very similar; at least it seems to match your description fairly exactly.

[image|3291407]

Is this a picture of your old one?

[image|3291416]

The problem here is that the wire colors really don't mean anything; manufacturers are free to use whatever color wires they feel like at the moment. Another problem here is that you've listed six wires and the replacement part you're talking about only has five, and the original (if I have the right part here) only has four so we're really going to need more to go on in order to figure this out.

You could start with the make and model number of your fan; there's always a possibility someone out there has a wiring diagram for it that would tell us what we need to know.

Otherwise take pictures of the wires in question and whatever circuit board they're attached to and we can see if there's any way for us to puzzle out your situation.

One problem I see here is that it looks like you're depending on the CBB61 number to get you the correct part, when all that number means is that it's a fan starting capacitor, and can have any number of different values of capacitance; they aren't all the same, so just because your replacement has that number on it, doesn't mean it's going to work. We really need to know what the original values were in order to tell if you have the right part or not. The make and model of the fan might help, but it would certainly have been better if we'd been able to see the original part.

@lenthibaul60702 Okay, it looks to me like your new one is probably this part or something very similar; at least it seems to match your description fairly exactly.

Is this a picture of your old one?

The problem here is that the wire colors really don't mean anything; manufacturers are free to use whatever color wires they feel like at the moment. Another problem here is that you've listed six wires and the replacement part you're talking about only has five, and the original (if I have the right part here) only has four so we're really going to need more to go on in order to figure this out.

You could start with the make and model number of your fan; there's always a possibility someone out there has a wiring diagram for it that would tell us what we need to know.

Otherwise take pictures of the wires in question and whatever circuit board they're attached to and we can see if there's any way for us to puzzle out your situation.

One problem I see here is that it looks like you're depending on the CBB61 number to get you the correct part, when all that number means is that it's a fan starting capacitor, and can have any number of different values of capacitance; they aren't all the same, so just because your replacement has that number on it, doesn't mean it's going to work. We really need to know what the original values were in order to tell if you have the right part or not. The make and model of the fan might help, but it would certainly have been better if we'd been able to see the original part.

@lenthibaul60702 Okay, it looks to me like your new one is probably this part or something very similar; at least it seems to match your description fairly exactly.

[image|3291407]

Is this a picture of your old one?

[image|3291416]

The problem here is that the wire colors really don't mean anything; manufacturers are free to use whatever color wires they feel like at the moment. Another problem here is that you've listed six wires and the replacement part you're talking about only has five, and the original (if I have the right part here) only has four so we're really going to need more to go on in order to figure this out.

You could start with the make and model number of your fan; there's always a possibility someone out there has a wiring diagram for it that would tell us what we need to know.

Otherwise take pictures of the wires in question and whatever circuit board they're attached to and we can see if there's any way for us to puzzle out your situation.

One problem I see here is that it looks like you're depending on the CBB61 number to get you the correct part, when all that number means is that it's a fan starting capacitor, and can have any number of different values of capacitance; they aren't all the same, so just because your replacement has that number on it, doesn't mean it's going to work. We really need to know what the original values were in order to tell if you have the right part or not. The make and model of the fan might help, but it would certainly have been better if we'd been able to see the original part.

@lenthibaul60702 The color of the wires doesn't matter at all, but you do have to get the connections right. As long as the capacitance values are correct, the replacement will work as long as it's wired up correctly.

Can you either start a new question or fill in the answer box and add pictures of your old and new parts so we can try and puzzle out what wire goes where? That way I can see what you see.

Adding images to an existing question

The one I got the colour of the wires are different, I have 2 yellow new one has 2 gray wires and the other 3 wires are also different, what can I do to get the right one?