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Follow this guide to replace the front case on a Sony PlayStation 5 DualSense controller.
Note: This guide is for DualSense controllers with an FCC ID ending in 1. Check the back of your controller to verify your model. If yours ends in A, there will be differences in the internal design.
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Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.
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Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.
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Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.
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Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.
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Lift the middle trim over the joysticks to remove it.
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Insert the flat end of a spudger into the gap above the L1 button.
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Pry upward to remove the L1 button.
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Insert the flat end of a spudger into the gap above the R1 button.
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Pry upward to remove the R1 button.
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Use a Phillips screwdriver to remove the two 6.4 mm screws securing the bottom corners of the lower case.
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Use a Phillips screwdriver to remove the two 6.4 mm screws behind the L1 and R1 buttons.
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Use the pointed edge of a spudger to unclip the two clips on either side of the headset jack.
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Use a pair of tweezers or your fingers to disconnect the battery from the motherboard.
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Lift the battery straight out of the battery bracket.
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Grab the lower microphone ribbon cable pull tab with your fingers or a pair of tweezers and disconnect it from the motherboard.
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Use a Phillips screwdriver to remove the 6.4 mm screw securing the battery bracket.
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Lift the battery bracket out of the motherboard.
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Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.
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Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.
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Remove the ribbon cable.
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Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.
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Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.
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Remove the ribbon cable.
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Use a pair of tweezers or your fingers to grip the upper microphone ribbon cable pull tab, and pull up to disconnect it from the motherboard.
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Use a pair of tweezers or your fingers to grip the touchpad ribbon cable pull tab, and pull it straight out of the motherboard connector.
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Carefully guide the joysticks through the front case and lift the motherboard out.
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Use a Phillips screwdriver to remove the two 8.5 mm screws securing the light guide.
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Use a pair of tweezers or your fingers to remove the light guide bracket.
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Use a pair of tweezers or your fingers to remove the light guide.
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Use a pair of tweezers to remove the speaker from the midframe.
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Use a Phillips screwdriver to remove the two 6.4 mm screws securing the midframe to the front case.
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Carefully lift the midframe and motherboard up and out of the front case.
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Use a Phillips screwdriver to remove the two 6.4 mm screws securing the touchpad bracket to the touchpad.
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Lift the touchpad bracket straight up off the front case.
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Lift the front case up off of the touchpad.
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Use a pair of tweezers or your fingers to remove the three conductive silicone rubber pads from the inside of the front case.
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Hold the front case close to the surface of your table and slowly turn the front case over to let the buttons fall out.
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Use your fingers to remove the touchpad bezel from the front case.
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Use a pair of tweezers or your fingers to remove the rubber insulation pad from the front case.
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Use a pair of tweezers or your fingers to remove the upper microphone from the front case.
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Use your fingers to lightly pinch the plastic clip securing the microphone mute button to the front case and remove it.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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need an update for the “a” variant (cfi-zct1w a)
this guide works for it up until a point (the touchpad), the a variant only has 1 screw instead of two and i couldn’t get the touchpad itself removed from it’s bracket (steps 30/31)
also the “a” variant is missing the light guide bracket (step 25)
Two broken controllers became a working one. I had a small discrepancy with touchpad but figured it out. Thanks for the guide.
