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This guide shows how to remove and replace a broken, cracked, or non-responsive screen on your PlayStation Portal.
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Power off your Portal and unplug any cables.
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Rest a finger over the L1 bumper to prevent it from flying off when you pry.
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Insert the flat end of a spudger between the top edge of the bumper and the white shell.
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Pry up to unclip the bumper.
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Slide the spudger along the seam to release any remaining clips.
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Repeat the procedure to pry up and remove the R1 bumper.
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Align the bumper into its slot.
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Use a finger to press the bumper down firmly until it clicks into place.
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Insert the tip of an opening pick underneath the left joystick trim strip, where it wraps below the grip.
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Twist the opening pick to release the bottom clip.
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Insert the tip of an opening pick underneath the outer edge of the trim strip.
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Slide the opening pick along the edge to release the clips.
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Insert the tip of an opening pick under the inner edge of the strip.
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Slide the opening pick along the edge to release the clips.
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Grasp the bottom edge of the trim strip and slowly lift to release any remaining clips.
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Lift and remove the left joystick trim strip.
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Repeat the procedure to unclip and remove the right joystick trim strip.
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Use your fingers to align and clip the top edge in place.
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Firmly press along the remaining edges to clip the strip in place.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws at the bottom tips of each grip.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the top corners of the shell.
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Push the flat edge of a spudger into the back shell's left, inner seam.
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Keep the spudger inserted in the seam.
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Insert the tip of an opening pick into the shell's left, outer seam.
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Slide the pick along the seam to release the clips securing the edge.
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Keep a pick in the seam to prevent the shell from clipping back together.
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Remove the spudger from the inner seam.
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Repeat the previous three steps on the right side of the Portal to release the clips along the right edge.
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Carefully flip your Portal over.
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Grasp the top edge of the back shell, near a corner.
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Gently pull the top edge away until you feel the clips release in that corner.
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Pull along the top edge to release all the top edge clips.
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Grasp the bottom edge of the back shell, near the center.
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Pull away with firm force to release the clips securing the bottom edge.
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Remove the back shell.
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Align the corners near the trigger buttons first.
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Firmly press around the entire perimeter to clip the shell back in place.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the left grip shell to the Portal.
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Grasp the top edge of the grip shell and twist it slightly outwards (away from the screen) to release the inner clips.
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Insert the flat edge of a spudger underneath the inner edge of the grip shell, near the vibration motor.
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Twist the spudger along the edge to unclip the bottom portion of the grip shell.
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Remove the left grip shell.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the left joystick cover.
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Lift and remove the left joystick cover.
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Lift and remove the left grip from the joystick.
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Use the point of a spudger to flip up the black lock tab on the left joystick's ZIF connector.
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Use a Phillips screwdriver to remove the two 2.9 mm‑long screws securing the joystick module to the Portal.
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Shift the joystick module so that the flex cable slides out of its socket.
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Remove the left joystick.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the right grip shell to the Portal.
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Grasp the top edge of the grip shell and twist it slightly outwards (away from the screen) to release the inner clips.
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Insert the flat edge of a spudger underneath the inner edge of the grip shell, near the vibration motor.
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Twist the spudger along the edge to unclip the bottom portion of the grip shell.
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Remove the right grip shell.
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Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the right joystick cover.
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Lift and remove the right joystick cover.
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Lift and remove the right grip from the joystick.
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Use the point of a spudger to flip up the black lock tab on the right joystick's ZIF connector.
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Use a Phillips screwdriver to remove the two 2.9 mm‑long screws securing the joystick module to the Portal.
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Shift the joystick module so that the flex cable slides out of its socket.
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Remove the right joystick.
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Before you begin repairs, power off your PlayStation Portal and unplug any cables.
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Use a Phillips screwdriver to remove the four 6.5 mm‑long screws (two on each side) securing the two joystick brackets to the Portal.
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Carefully flip the right bracket over so that it no longer blocks the edge of the screen.
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Repeat the process for the left bracket.
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Use tape to secure the two brackets to the frame so they don't block the screen.
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Heat an iOpener and apply it to the bottom edge of the screen for two minutes to soften the adhesive.
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Place your fingers underneath the bottom edge of the Portal to keep it steady.
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Apply a suction handle to the center of the bottom edge, as close to the edge as possible.
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Pull up on the suction handle with strong, steady force.
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Press the edge of an opening tool downwards into the seam to create an initial gap.
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Insert the tip of an opening pick into the gap.
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Pull up on the suction handle with strong, steady force to create a gap between the screen and frame.
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Insert the tip of an opening pick into the gap.
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Angle the opening pick downwards to a 45° angle.
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Insert the opening pick deeper into the seam until the pick can stay in place by itself.
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Apply a heated iOpener to the bottom edge of the screen for a minute to reheat the edge.
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Slide the opening pick along the bottom edge to slice through the adhesive.
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Leave the opening pick in the bottom left corner to prevent the adhesive from resealing.
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Repeat the heating and slicing procedure around the left and top edges of the screen. Leave an opening pick in each corner to prevent the adhesive from resealing.
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Use an iOpener to heat the right edge of the screen for one minute.
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Use an opening pick to slice along the right edge.
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Grasp the left edge of the screen near the corners and lift it slightly to separate any remaining adhesive.
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Swing the left edge of the screen over the right and rest the flipped screen on top of the Portal.
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Rest a finger on top of the display cable bracket to prevent it from flying off when you pry.
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Insert the point of a spudger underneath a corner of the bracket and pry it up.
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Remove the bracket.
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Use the point of a spudger to pry up and disconnect the display cable connector.
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Remove the screen.
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Remove large chunks of adhesives with the flat edge of a spudger or tweezers.
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Use high concentration isopropyl alcohol (>90%) to remove any remaining residue. Wipe in one direction with a lint-free cloth or coffee filter until all the adhesive residue is gone.
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Apply strips of double-sided tape such as Tesa tape to the screen perimeter to reattach the screen.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
crwdns2947410:01crwdne2947410:0
C’est bien beau tout ça, mais on le trouve où l’écran ?
