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Follow this guide to replace the facerest in your HTC Vive Pro.
Power off and unplug your headset before you begin your repair.
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Rotate the head strap forward as far as it will go.
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Unplug the All-In-One Cable from your headset.
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Remove the All-In-One Cable from the cable guides along the left side of the head strap.
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Separate the top strap from itself where the Velcro secures it.
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Peel back the Velcro securing the rear of the top strap.
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Feed the top strap out through the head strap to partially remove it.
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Feed the top strap through the clip near the front of headset to fully remove it.
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Peel off both front side foam pads to uncover the speaker wires.
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Use the point of your spudger to pry out the two rubber spacers next to the headphone screws.
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Use the point of your spudger to pry up and disconnect both the left and right headphone speaker wires.
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Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.
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Use a T5 Torx screwdriver to remove the following screws securing the head strap to the headset:
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Four 3.9 mm screws (two on each side)
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Two 4.1 mm screws (one on each side)
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Remove the two plastic spacers underneath the previously removed Torx T6 screw.
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Thread the headphone speaker wires out through both ends of the head strap.
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Use a T6 Torx screwdriver to remove the four 3.9 mm screws (two on top, two on bottom) securing the outer shell to the headset.
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Insert an opening pick into the seam between the two halves of the outer shell.
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Slide the opening pick through the seam to dislodge the clips securing it to the headset.
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Continue sliding the opening pick through each seam until all clips have been dislodged.
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Carefully slide each half of the outer shell off of the sensor array.
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Partially separate the facerest and the sensor array to access the daughterboard.
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Use a pair of tweezers to remove the Kapton tape covering the white and purple wires on the daughterboard.
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Use the pointed end of a spudger to pry up and disconnect the purple and white wires from the daughterboard.
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Slide the facerest out of the front assembly.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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