1 FixHub Web Console Connection Error on Ubuntu(Solved: user permission)
I was encountering a "Connection error" when trying to connect my FixHub Smart Soldering Iron to the web console at ifixit.com/fixhub/console. I am running Ubuntu 24.04.2 LTS and using the latest Google Chrome browser.
The error message stated: "Make sure you do not already have another connection open and try again."
I tried the following troubleshooting steps without success:
- Fresh boot with no other applications or browser tabs open.
- Tried multiple USB ports.
The solution that worked for me was adding my user account to the dialout group. I used the command: sudo usermod -a -G dialout <username> (replacing <username> with my actual username). After running this command and then logging out and back in, I verified I was added to the group using groups <username> and was then able to connect to the web console successfully after a reboot.
This seems to be a common permission issue on Linux systems for accessing serial ports.
crwdns2934109:0crwdne2934109:0
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I forward your insight to the iFixit team. Thank You!
Its this type of effort that makes iFixit great!
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
@danj, thank you!
crwdns2934271:0crwdnd2934271:0 Kris Rodriguez crwdne2934271:0