crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 George Symeou

crwdns2947189:0crwdne2947189:0:

FixHub Web Console Connection Error on Ubuntu(Solved: user permission)

crwdns2934249:0crwdne2934249:0:

I was encountering a "Connection error" when trying to connect my FixHub Smart Soldering Iron to the web console at ifixit.com/fixhub/console. I am running Ubuntu 24.04.2 LTS and using the latest Google Chrome browser.

The error message stated: "Make sure you do not already have another connection open and try again."

I tried the following troubleshooting steps without success:

* Fresh boot with no other applications or browser tabs open.
* Tried multiple USB ports.

The solution that worked for me was adding my user account to the ``***dialout***`` group. I used the command: ``***sudo usermod -a -G dialout <username>***`` (replacing ``***<username>***`` with my actual username). After running this command and then logging out and back in, I verified I was added to the group using ``***groups <username>***`` and was then able to connect to the web console successfully after a reboot.

This seems to be a common permission issue on Linux systems for accessing serial ports.

crwdns2866306:0crwdne2866306:0:

FixHub Smart Soldering Iron

crwdns2915684:0crwdne2915684:0:

open