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Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's ARM-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

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No display but works fine on external monitor

I have an M1 Macbook Air that was working fine. (It wasn't dropped and there were no liquid issues.) I left it running for a few minutes and when I came back the screen was black.

I have tried several things to fix it including checking the power, brightness level, reboot, reset NVRAM/PRAM, I was able to connect it to an external monitor where it works fine. Connected to the external monitor I started it up in recovery mode and ran the disk utility. No errors. I then tried to reinstall the OS, but it's still gray/black. How can I get the display to work?

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Sadly you need a new display assembly MacBook Air 13" (A2337, Late 2020) Display Assembly and here’s the guide MacBook Air 13" Late 2020 Screen Replacement

crwdns2886500:0Replace a display compatible with the model A2337 late 2020 13" Retina MacBook Air 13" laptop. Includes the 2560 x 1600 pixel LCD 13.3" screen, aluminum case, camera.crwdne2886500:0

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MacBook Air 13" (A2337, Late 2020) Display Assembly

$399.99

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Thank you for the quick reply! Two follow up questions. Is this something that I can do easily using the guide or is this difficult? Second, what could cause this?

Thank you again!

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It’s not to difficult, but you do need to gentle with the parts as they can be damaged.

As to why it failed, a bang or drop is all it often takes just at the more sensitive places. Stuffing the system in a case with a charger on top of the lid could press on it if something heavy was placed or sat on.

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Finally received the kit. (I'm overseas.) and I got it fixed today. Great kit and great instructions! The only problem I had was to get the new display attached. Done! Thank you!

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