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The DualShock 4 CUH-ZCT2 was announced in 2016 to replace the CUH-ZCT1 controller released in 2013. This controller is similar to the previous model.

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Why is my controller not charging?

Recently, which is a little over a month ago, I have bought a new controller for my PS4. It was working great when out of the blue it randomly stopped charging. When I say charging I mean that it doesn't charge in the PS4 nor a wall outlet like it could before. I also switched different cords and it still doesnt charge. Can anyone offer any help/guidance?

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Hi,

Have you checked if the Micro-USB port isn't broken? If you bought it as new, you should be able to return is as it is under warranty.

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Yes I have this problem too the difference is I’m trynna fix that but I’m stuck on this one screw it’s not Philip screw it’s like they used a different screw on one of the holes and left every other one Philip my controller won’t charge and I’m trynna replace the usb wit one that works perfectly fine

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Like what @gotowiec27 said, if you bought new, you should be able to warranty the controller. Otherwise if you want to tackle the troubleshooting yourself, try getting some contact cleaner first. Squirt a little into the charging port and insert the charging cable a couple times to work in the cleaner. Sometimes a little gunk or buildup can disrupt the connection. DeoxIT:

DeoxIT® Connector Cleaning Kit

If that doesn’t work, try your hand at this guid to replace the charging part assembly altogether:

DualShock 4 Charging Port Replacement

@yungloy , your link is 404’d so I can’t see the screw you are referencing.

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DeoxIT® Connector Cleaning Kit

$6.99

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Can u look at that and help me what screw driver I need to open my controller

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@yungloy your link still gives 404 message

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How do I send pictures of it to you

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Dominiq Jones crwdns2893898:0crwdne2893898:0
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