Hi,
Hopefully the USB cable that is there is the original one that came with the device, as the cable required is a proprietary one according to these links here and here.
Try plugging the cable that was there into the device and the other end into either a laptop USB port (laptop turned on of course) or a wall outlet phone charger that accepts a standard USB cable being plugged into it, i.e the AC adapter plugs into the wall outlet and the USB cable plugs into the adapter.
If it is not the original USB cable that came with the device you may be able to see if purchasing a charge only adapter cable will make it work by plugging the original cable you have into the device and the adapter cable and then the adapter cable into the wall charger or a USB outlet on a laptop etc. an example
The amber charge light should come on if the unit is charging, even though the battery is low or flat.
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Hi,
How are you trying to charge the battery? Are you using the original supplied charger and cable?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
The person I am trying to help is in a Nursing Facility and the only thing I saw was the Hot Spot, a cable with one end usb and the other was what you would plug into a LG cell phone. I tried to use my cell phone charger but the light didn't come one. I was wondering if the battery was dead if it would take awhile before the power light come on.
Any help will be appreciated.
Thanks,
Reatha
crwdns2934271:0crwdnd2934271:0 Reatha Gibbs crwdne2934271:0