iHome iP1 Troubleshooting

Your device will not charge even when connected to your iHome iP1.

Remove your device from the iHome’s dock. Check your device’s charging port and the iHome’s dock. Remove any debris that could be obstructing the connection between your device and your iHome. Reseat your device on the iHome’s dock, making sure it is properly connected and resting nicely against the bumper knob.

The problem may be with your device’s charging port. Connect your device to a charger that you know functions properly to see if the problem is with your device’s charging port instead of the iHome iP1.

If your device is connected correctly, and its charging port is functioning correctly, the problem may be with your iHome’s dock. Replace its 30-pin connector.

Your device will not play music when plugged into your iHome iP1.

Check the volume settings on both your device and the iHome. The volume could simply be too low. If this is the case, slowly turn up the volume.

Remove your device from the iHome’s dock. Check your device’s charging port and the iHome’s dock. Remove any debris that could be obstructing the connection between your device and your iHome. Reseat your device on the iHome’s dock, making sure it is properly connected and resting nicely against the bumper knob.

Sometimes Apple devices will malfunction after an iOS update, affecting your device’s compatibility with the iHome iP1. Try restarting your device. Press and hold both the home and lock button for at least 5 seconds or until the Apple logo appears on screen. Your device is now restarting. Once your device turns back on, reset the settings by going to Settings > General > Reset > Reset All Settings. Nothing on your device will be erased after completing these steps.

The issue may be with your device. Try connecting another device to the speaker and playing an audio file. If the audio file from the other device plays, then the problem is likely with your device.

If the iHome’s dock is faulty or damaged, then the iHome may not be able to play music from your device. In this case, replace its 30-pin connector.

The audio coming from from your iHome iP1 is of poor quality.

Volume that is too high can often reduce the sound quality of an audio file. Turn the volume down.

The audio file (MP3) on your device might be old or of poor quality. Try a different audio file or a different sound source.

Your iHome may be affected by stronger devices nearby. Move the iHome away from any computers, modems/routers, fluorescent lighting, and other possible sources of external interference.

If your device is connected correctly and your sound sources are of good quality, then the problem might be with the speakers themselves. Test the speakers by playing a simple, good-quality audio file to determine which of the four speakers are faulty. If one or both of the larger speakers (woofers) are faulty, replace the woofer(s). If one or both of the smaller speakers (tweeters) are faulty, replace the faceplate and tweeters.

Your iHome iP1 will not turn on after pressing the power button.

Ensure that the iHome is properly connected to a functional and operating power source. Then, turn on the iHome.

If your iHome is properly connected to a power source but will still not react to the power button, the buttons may be damaged. Replace the buttons.

If your iHome is properly connected to a power source and the buttons are functional, then the problem might be with the iHome’s motherboard. If your iHome has a faulty or damaged motherboard, replace the motherboard.

Your iHome iP1 does not react to any commands from the remote

If the remote is beyond 30 feet from the iHome or if there are any barriers between the two, the remote’s signal may not reach the iHome. Move closer to the speakers and point the remote directly at the iHome.

If your iHome is does not respond to remote commands but does respond to commands from the dock’s buttons, then the battery of the remote may be dead. Slide the door on the back of the remote to access the battery. Remove the old battery and replace it with a new CR2032 battery with the “+” side facing up.

Your iHome iP1 does not play your music as loud as it usually does.

Check the volume settings on both your device and the iHome. The volume could simply be too low. If this is the case, slowly turn up the volume.

Remove your device from the iHome’s dock. Check your device’s charging port and the iHome’s dock. Remove any debris that could be obstructing the connection between your device and your iHome. Reseat your device on the iHome’s dock, making sure it is properly connected and resting nicely against the bumper knob.

The audio file (MP3) on your device may be old or of poor quality. Try a different audio file or a different sound source.

If your device is connected correctly and your sound sources are of good quality, then the problem might be with the speakers themselves. Test the speakers by playing a simple, good-quality audio file to determine which of the four speakers are faulty. If one or both of the larger speakers (woofers) are faulty, replace the woofer(s). If one or both of the smaller speakers (tweeters) are faulty, replace the faceplate and tweeters.