DigiLand DL8006 Troubleshooting

DigiLand DL8006

The tablet will not power up, will not charge, or will not hold a charge.

The first thing to check is the charging cable. Inspect it for damage, exposed wires, and broken or damaged ends. If the cable appears in proper working order, continue to other sections in this guide.

The main power cable connecting the battery to the circuit board may be faulty or disconnected. Check the connection. Check the cable for any tears or broken wires. If faulty or damaged cable is identified, replace it and try powering up the device.

(Accessible ends of power cable identified by red arrows)

The battery may have reached the end of its life. If the power cable has been ruled out as the cause of the device not powering up, disconnect and replace the battery.

The external buttons on the tablet yield no response when pressed.

The power/lock button and the volume buttons are connected to one another. Once the two main panels of the device are separated, this button cluster is easily accessed, removed, and inspected for damage. First, make sure the buttons and their connections are clean. Dirt and other debris can interfere with the buttons performance.

The buttons may be broken. Once the tablet is open and the buttons accessed, carefully remove and inspect them for damage.

Check the dip switch that the buttons make contact with in order to signal the desired action. These switches can get dirty or even damaged from mishandling of the device.

(Button cluster location marked by red “I” marker)

The touchscreen does not respond to touch commands.

Make sure the display screen is not damaged. Cracks, brakes, and other damage may be the problem. If the display is physically broken, replace it.

Check the ribbon cables for damage. Make sure all connections are secure withe the lock tabs in the down and locked position. If cables are damaged, replace and try operating the tablet again. If the problem persists and cables are in working condition and connections are secure, it may be a software issue.

(Main ribbon cable identified by red box and locking tab accessed with tweezers)