crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
MiP Will Not Communicate with my Smart Device
MiP is not following the commands given from the smart device.
Software Error
The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on and try reconnecting to your Smart Device.
Low Battery
Low battery power may cause a slowdown or loss of functionality of the MiP. Replace the batteries using this guide.
Bluetooth Is Not Enabled on Your Smart Device
Enable Bluetooth on your smart device. Navigate to your device’s settings to enable this feature.
Out of Range
The MiP's Bluetooth range is rated up to 10 meters (33 feet) in optimal conditions. Ensure there are no excessive obstructions and you are away from any strong sources of interference (e.g. microwaves ovens, Wi-Fi access points, etc.). Then attempt to reconnect to MiP with your Smart Device
The Application on Your Device Might Not Be Installed Correctly
Delete the WowWee MiP app from your Smart Device and reinstall it.
The WowWee MiP application can be found on the Google Play Store or Apple App Store.
Connection Between Your MiP and Smart Device Is Lost
Try reconnecting your Smart Device to the MiP.
- Make sure Bluetooth is enabled on your Smart Device
- Power on the MiP using the power switch on the back
- Open the WowWee MiP app on your Smart Device
- Follow the on-screen instructions to pair with your MiP
MiP Keeps Falling Over
MiP will not balance or stand upright.
MiP is Not Powered On
Turn on the MiP using the power switch on the back.
Software Error
The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.
Low Battery
Low battery power may cause a slowdown or loss of functionality of the MiP. Replace the batteries using this guide.
The Wheels are Stuck or Damaged
Dust and dirt may gather in the wheels or axels of the MiP. Follow this guide to remove the MiP's wheels and clean them.
The Accelerometer or Gyroscope Sensors May Be Malfunctioning
The sensors may be malfunctioning and need replacing.
The Motors may be Damaged or Malfunctioning
If the wheels are clear of obstructions or damage, the motors may be malfunctioning.
If one or more motors is moving too slow or not at all, the wheels have excessive resistance to movement, too little resistance, or make strange noises the motor may be malfunctioning.
MiP Will Not Power On
MiP does not show any sign of turning on.
Low Battery
If the light on MiP's head does not turn on and it does not respond to any of your commands, then its batteries are dead. Replace the batteries using this guide.
MiP Cannot Detect Obstacles
MiP cannot detect obstacles and may collide with objects.
Software Error
The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.
Low Battery
If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.
Dirty or Covered Sensors
The Infrared Sensors located above the MiP's eyes may be dirty or covered. Ensure nothing is covering the sensors and make sure they are clean. Clean the sensors with a clean cloth and a light application of rubbing alcohol on the cloth. Gently rub the sensor until clean and restart the MiP.
MiP Will Not Respond to Hand Commands
MiP does not respond to hand gestures.
Hand Movements Are Too Fast
Make slow, deliberate gestures. Do not make fast hand motions or the MiP may not recognize the gesture.
Hand Movements Are Not in the MiP's Line of Sight
MiP cannot detect hand gestures from the sides or behind. Perform all hand gestures in front of the MiP's sensor located in from of its eyes.
Dirty or Covered Sensors
The Infrared Sensors located above the MiP's eyes may be dirty or covered. Ensure nothing is covering the sensors and make sure they are clean. Clean the sensors with a clean cloth and a light application of rubbing alcohol on the cloth. Gently rub the sensor until clean and restart the MiP.
Software Error
The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.
Low Battery
If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.
MiP Moves Too Slowly
MiP moves significantly slower than before.
Software Error
The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.
Low Battery
If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.
The Wheels are Stuck or Damaged
Dust and dirt may gather in the wheels or axels of the MiP. Follow this guide to remove the MiP's wheels and clean them.
The Motors may be Damaged or Malfunctioning
If the wheels are clear of obstructions or damage, the motors may be malfunctioning.
If one or more motors is moving too slow or not at all, the wheels have excessive resistance to movement or too little resistance, or make strange noises, replace them.
crwdns2944067:070crwdne2944067:0
Just unboxed MIP. Tried powering up MIP with new duracell batteries. Wont power up.
appreciate help. Thanks in advance.
Girish - crwdns2934203:0crwdne2934203:0
I bought MiP Robot from Amazon Japan. After putting the battery on, the robot cannot stand.
What should I do? I am in Thailand now.. my Robot number is X000DH2T3V (P-3-C382D461).
chatri -
How do we fix MiP if it is not powering on even when I put in batteries
Angela Castillo -
we have gone through 3 sets of batteries in less then 24 hours What is wrong?
Judy Mock - crwdns2934203:0crwdne2934203:0
Hey how did you fix this?
b.brown96 -
Helllo has anyone figured out how to get the mip to turn on? I have brand new batteries in there
b.brown96 -
I have the same problem should I get some rechargeable batteries??????
Walter Lewis -
We've change the batteries in MIP and the power will not turn on. When we spin his wheels he lights up. What do we need to do to fix this guy?
Ashley - crwdns2934203:0crwdne2934203:0
When I spin mine it lights up to. I wonder why is that? It's because it's at low batter probably.
Caden Chiang -
Yeah mine will not turn on and I have dreads battery’s when I spin it the light flashes on and off what do i do
Sarah Luban -
i had the same problem. what do i do
Mika Chibi Kawaii -
Same with what the frick is going on
Nasir Robinson -
Every time I try to control my MiP with my phone it just flops on the ground and turns off
hbrandon940 - crwdns2934203:0crwdne2934203:0
Had the same thing happen, batteries need replacement....this thing eats batteries like there's no tomorrow...also use the APP it may need firmware upgrade, mine upgraded as soon as I installed the APP.
Rad Slabinski -
I put brand new batteries into my son's brand new Mip, downloaded mip app. The device has been very temperamental! Constantly falls over and turns off!? WTF Downloaded the Mip code app. Same frigging problem.
Dmoore -
I had a similar problem. tried recharging but still not working
Mika Chibi Kawaii -
My MiP won't Connect to my phone. What should I do?
Carly Patterson - crwdns2934203:0crwdne2934203:0
Try deleting the mip app and getting it back again. If that doesn't work try changing mips batteries. If that doesn't work take him to a computer fixer. Mips connection may need improving.
Katie kat Rules Ok -
My mip falls over every time he moves. I changed the batteries yesterday! What's wrong with him? I'm really upset he's not working...
Katie kat Rules Ok - crwdns2934203:0crwdne2934203:0
Did you find the answer
Affh -
How did you fix
Affh -
When I powered it on it went backwards. I powered it off and waited about 20 seconds then I started it and it was going backwards! I also had lots of malfunctioning. I bought it from ebay? Is there anyway to fix it?
James Blair - crwdns2934203:0crwdne2934203:0
I have the exact same problem; looking for help
kadacox -
Just started up our Mip and it turns in but does not comand to hand gestures or the iPod app.
Lindsay - crwdns2934203:0crwdne2934203:0
try deleting it and downloading it again
Caden Chiang -
Hey my Coder Mip was working fine but then I accidentally crashed it into a wall and when it did, something must've happened because once I set it down again it wasn't adjusting it's balance. I turned it off and when I turned it back on it wouldn't respond. I recharged the battery and re-inserted it but that did nothing. Although when I spin his wheels its chest lights up for a second. What should I do to fix it? Do I need to take it in somewhere to have it fixed? Thanks so much.
Madison Leonard - crwdns2934203:0crwdne2934203:0
I have same problem. everything lights up and it makes sound but dosen't tuning wheels.
tommy2you -
I literally slapped my MiP and yelled wake up! Mip went a few feet, grabbed it and guess what, that %#*@ toy started working again. FYI - that was after trying everything else and out of pure frustration.
bmarinelli -
We have a new MIP coder. Fully charged but when turning on, the LED in the back is on but nothing else happens. Working for 2 days and just stopped today. Frustrating. Any ideas?
Shawn Movsessian - crwdns2934203:0crwdne2934203:0
Try recharging the battery or have the Mip laying face down and then turn it on.
Madison Leonard -
When my mip is charging it turns to orange and then it's supposed to be fully charged when i take out the charging cable and put it back in its charging again. When i turn it on its at low battery why is that?
Caden Chiang - crwdns2934203:0crwdne2934203:0
Same problem here. Also, the manual for the coder mip is not available anywhere. The specific section need is the instructions for the battery removal, installation, and charging.
Gil Acosta -
It was connected before but it's not connected in my Bluetooth is on every is it still not working
geko may be with you - crwdns2934203:0crwdne2934203:0
Brand new out of the box it will not balance it always want to move forward, tried new battery's does not seem to matter.
mit214 - crwdns2934203:0crwdne2934203:0
My Mip won't make any sounds and the speaker isn't working
Miles Rowe - crwdns2934203:0crwdne2934203:0
Mine is not talking either. Did you find a solution?
Jk suter -
My grandson's Mip is not making any sounds.
Jk suter -
My Mip rolls backward when i'm not using any commands.
Jamie - crwdns2934203:0crwdne2934203:0
Same!!!!!!!!!!!!
roshniboston175 -
Got my MiP today. Changing modes is very, very difficult on my MiP. Most times, moving the wheels does nothing. I've turned it on and off. I took out the batteries and put them back in after waiting a minute. Any suggestions before I return it?
ca_geech - crwdns2934203:0crwdne2934203:0
I bought my MiP a year ago and now when I try turning it on it doesn't do anything and when I spin the right week really quick it turns on then falls and turns off. What should I do? I really don't want to buy another one.
KYLE CHARBONNEAU - crwdns2934203:0crwdne2934203:0
My mip is not working as when I turn it on, it just tries to balance and says hello.
It also just had a better change and the where for charging modes is not spinning at all (it does also seen pretty hard to more). please help. Thanks
REIJI - crwdns2934203:0crwdne2934203:0
Need help.
When i pwer on my mip it drives back wards. i cant get it to stop! then it falls over and powers off and looses connection
PLEASE HELP!!
roshniboston175 - crwdns2934203:0crwdne2934203:0
If your mip falls over every time it moves try out stretching the arms. It gives the robot better balance
Anonymous - crwdns2934203:0crwdne2934203:0
I bought this MiP from the U.S then took it back to China. When I opened it and added batteries and switched the switch to “on“, the lights flashed once then turned off again. I was wondering if you need a special brand of batteries. I used Energizer batteries. My friend also has MiP and they got Duracell batteries and it worked. I might try using Duracell batteries though.
Mika Chibi Kawaii - crwdns2934203:0crwdne2934203:0
I pressed the button underneath the eyes but after I release it it turns off again. I tried lots and lots of different batteries but they all don’t work!
Mika Chibi Kawaii - crwdns2934203:0crwdne2934203:0
Just opened my MiP played battle a couple of times, but I tried to box the MiP won’t balance. It turnes on, lights come, and connects to my iPad but falls over and doesn’t try to balance.
Gilbert Sandoval - crwdns2934203:0crwdne2934203:0
Good afternoon muy name is Octavio, I have a MIP but I need the model of the motor. What is it? Thank You
Octavio Olivares - crwdns2934203:0crwdne2934203:0
MiP robot won’t dance anymore with new iOS 13 for iPhone, the iPhone when u select music in dance goes directly to home screen now, how do I fix this problem???
Jerry Updegraff - crwdns2934203:0crwdne2934203:0
So basically I downloaded the app and changed his name but now it says he has a password? What do I do now?
ash - crwdns2934203:0crwdne2934203:0
Hi Mip is powered on but nothing is working but lights, I've tried to reset with no result.
Any suggestions
Gerard Healy - crwdns2934203:0crwdne2934203:0
Amaze!! - Games!! - crwdns2934203:0crwdne2934203:0
Once I got my MiP out of my closet, replaced the batteries. But won’t turn on! This robot is a pice of &&^&^$^ $@$* now! Honestly, my MiP won’t turn on when the batteries are replaced.. somebody can you help me?!?
BadKarma - crwdns2934203:0crwdne2934203:0
We downloaded the app and it had an update, after the update my robot will not stand or do any of the moving commands form the app or move or stand at all. It has new batteries in it also.
Victoria - crwdns2934203:0crwdne2934203:0
Hi Victoria,
Is there any solution? I have exactly the same issue.
Bets Regards
Tamás Kovács -
My mip is not appearing in mip app I tried every thing but does not work
Jeremy Armendariz - crwdns2934203:0crwdne2934203:0
The wheels on my wow wee mip seem to shudder it’s the 2nd one I’ve bought and they are the same…shuddering not smooth at all,. Is this right?
Lesley wells barbier - crwdns2934203:0crwdne2934203:0
I torn off for 20 secs, replace with brand new batteries. Keep same issues:
- Screen is blinking when is not connected
- When I tried to connect witth the app, screen stop blinking, but app stuck in loading.
Edy Lagos - crwdns2934203:0crwdne2934203:0
I turn on me mip with new estates and it wird 10 secends and mips light light up 2 tims white whas the color and mip turnt off
How can i fix it
thijsie boy - crwdns2934203:0crwdne2934203:0
When we turn on the mip it flashes white very fast and then shuts off. I’ve tried changing batteries three times and this doesn’t help. It had been working fine previous to this and had only been opened as a present hours before this happened.
Lee - crwdns2934203:0crwdne2934203:0
I got my mip at the good will I download the app but it's not showing the mip plz tell how I connect it
Clifton Primrose - crwdns2934203:0crwdne2934203:0
how do i turn down the volume on mip
jac locke - crwdns2934203:0crwdne2934203:0
i don't know how to turn down volume of WowWee mip
jac locke - crwdns2934203:0crwdne2934203:0
I replaced mip batteries but still lights up and immediately turns off. What should I do?
Siobhan O'Connell - crwdns2934203:0crwdne2934203:0
When I try to connect MiP to Bluetooth it asks for a PIN????
Dagmarr - crwdns2934203:0crwdne2934203:0
My Coder MiP keeps Falling.
Thomas Wambe - crwdns2934203:0crwdne2934203:0
Cannot get Mip coder to recognize my Minion Mip. Bluetooth is on and Minion app recognizes the unit. But Coder App does not.
David Fletcher - crwdns2934203:0crwdne2934203:0
i have 20 sec of and dident work wen spin the wheel light is green
Live and Work in Portugal - crwdns2934203:0crwdne2934203:0
rubber is damaged
Live and Work in Portugal - crwdns2934203:0crwdne2934203:0
The app works for IOS Apple but it doesn't work on my Android 13 OS. I also went through all the technical steps with no luck. Something is either wrong with the app not updated for Android or it's an Android problem. Whichever one it is I don't know.
troubleshooter - crwdns2934203:0crwdne2934203:0