Visual Land Prestige 10 Troubleshooting

Need to replace charger. Where can I get a charger?

Need a new charger, where can I get one?

When I plug in the charger to the device, the green light (charging) does not turn on. The device does not seem seem to be charging. I tried the AC and USB-to-computer connections. Either of the two works. I also tried the chargers on other devices and they work fine. Is my battery on the tablet completely bad? or is the connector plug-in on the tablet bad?

I was about to watch a video in my gallery and it froze before i could even play it. It will not let me do anything not even SHUT IT OFF by holding the power button, volume button NOTHING IS WORKING im hoping the battery dies so that i am able to restart it but it seems to NOT WANT TOOOO die as soon as it usually does ... SOMEONE PLEASE HELP !

It want connect to my wifi says no wifi found

Sorry meant wat to do

The ear phone indicator in the upper right corner won't shut off and I can't use the speakers. Can anyone help out. Thanks.

So I reset it again and now I'm stuck on a blue screen that's saying just a sec but it's been stuck on this screen for almost 30 mins now..wtf?? How long is a second to them/ y'all? This is ridiculous

My tablet constantly has the recording icon up to that just says it's recording with how long and I am not doing anything that requires it to be recording. Usually it does recording after I reset it but I was wondering what is doing. Google isn't helping.

what can I do when hard reset will not work

I've got one about 3 years ago and it nt never has came on

The shutdown option doesn't work, will only restart after selecting shutdown. Tried a factory reset and it still only reboots when selecting shutdown. Any help would be greatly appreciated.

Don't ask Visual Land anything, they are bunch of a.holes, never respond, their feedback is a total waste of time. I sent the same message on the their feedback, of course, no response.

You tube is saying connection lost touch to retry but it never works .

any suggestions ?

bect 92017

Does anybody reply?

Sewbug

My tablet keeps saying optimizing app on the screen n it wont let me do anything need it

My tablet keeps saying optimizing app on the screen n it wont let me do anything need it fix

All the apps crash not responding any ideas?

Mine freezes and turns off constantly. What a piece of crap. Waste of money.

Mine freezes and turns off constantly. Piece of crap, waste of money. Dont buy one.

after factory reset the 10es is slow in response. takes a few minutes just to load google play to get updates. any ideas? fully charged. factory apps, factory settings. still slow

Won’t connect to WiFi  Authencation Problem.

Hi, I can’t seem to get the prestige tablet 10se to set my email I can’t remember my old password or recovery email, when i put it in, it just says can’t do anything, ive did the reset five times

I can't bypass email and I've did all things

Like I've reset wiped data and reboot but can't get in. I don't remember the old email and my new email isn't

I did the hard reset and i still can use the touch screen on my tablet what do i do?

My tablet overheats and the screen blinks off and on when you try to use it. Visual land did not respond so I filed a report 2 months ago with the BBB they did respond to them and stated this warranty covered all issues I was having but I submitted proof of purchase to them and the BBB that forwarded to them as well. They will not respond to either of now

My start up sceen is flashing on off

My mother-in-law’s tablet won’t connect to her wi-fi. Her Roku connects; phones connect; other tablets connect. But this Visual Land tablet gets a “connection failure” error on every attempt.

I forgot finger pattern. I’ve tried all my current patterns on my phones, still I can’t get it correct.

Any Ideas how to solve this problem?

Thank you!

I tried to hard reset it and now it froozed on recovery

I really need help

My tablet stopped about a month ago connecting to the play store thru my hotspot..it always worked before. It says i have full strenght and that im connected but i only get a white screen when i go to the play store. Does anyone know what happened or how to fix this problem?

Not happy used this tablet for a month and after that the battery will no longer charge. What a shame I liked this tablet and can't get nor change a battery in it… Won't buy anouther!

My tablet is broken where you plug in charger want to get it fixed. I bought it from Fingerhut so don't know where to get it fixed but enjoy this tablet. Can you help please?

Thank You. Rhonda Stone

Will not repond! Will not turn off after reset the whole thing! Had problems with it ever since I had it!

I've tried it won't let me do anything

Mine is showing the start up screen and then black

My device keeps overheating and rebooting device is less than 6 months I call tech support did reset removed all apps.except factory apps what can I do about a fix.I need help it overheats often.

I have authentication problem. What do I needto do

I cannot get into any of the apps. It sits for five minutes trying to connect and then says unable to connect do you want to retry. I hit retry and a cycle starts over again

My tablet model is 7q at first it wouldn’t turn on, but when it did only the left of the touch screen was working. Does anyone know how to fix it without replacing it? Thanks

long shot….elite 10q, ate my photos. Is there software or a way to to recover other that disk digger? I need them larger than a thumbnail thanks

It has a good connection with wifi , but won't load pages. Says it has a back connection. How can we fix this?

My tab comes on in opering app shut off comes back on

I need replace motherboard

I can't connect my Visual Land tablet to the home Wi-Fi it only connects to my Wi-Fi on my phone when I first got this tablet is connected to the home Wi-Fi or not I don't know why it doesn't know cuz I don't want to use up all my data on my phone. I'll press the Wi-Fi thing on the phone to connect it to the Wi-Fi and I get it'll stay saved and then when I pushed connect it'll say go from connect back to saved and then my Wi-Fi is a 5G Wi-Fi at home and this only goes up to a to G what in the world is really going on thank you

My visual land prestige elite 10 inch tablet will not come on even after charging. What can I do?

Y does is the title screen keep blinking but not turning on

Where can I get a new charger for mine I order one off Walmart it was an Android one that’s supposed to be design to charge a premier but it’s not working so I’m trying to see if it’s my tablet or I need the ac adapter charger

Where can I buy a battery?

I have one that won't reset or do anything fully charged comes on does nothing any suggestions

I turned the brightness all the way down on accident and now it won't show me the screen what do I do?!?

I turned the screen brightness down to far and it went black and when I try to turn it on it just flashes and goes black again what do I do?!??

Found this tablet after several months. Now I cannot remember the pattern to unlock tablet. I have tried your instructions for a hard reset, however holding down volume and power button only results on a black screen no matter how long you hold them down. Now what?

my prestige prime 10se visual land …when try to hard reset there is no android on screen cand any one with this problem email me how to reset my prestige prime 10se thank you

blackmtoscha@gmail.com

Does this tablet take a sim card?

How much does a battery cost?

I have tried many of adaptors but nor of them is working , which one is the right one to use ?

Mine wont connect to the internet

No sound from tablet, also Bluetooth not finding devices

How to reset when you have screen lock and forget password and can't get to turn on

How much does it cost to replace the battery?

I dropped my tablet. The on off button popped out along with the one beside it. I got in touch with visual and was told to do specific things. My daughter bought the tablet and so far has not given me any info required. I have two pictures ready but no other. All I need is the two pieces and my granddaughter says she can put them back in. Its a Prestige elite 10. Can_ would you please help me out. Its been since January, was a Christmas gift and I can't use it and she's upset patrici stonkud. Please answer to my name Patricia stknkus. And my pennigmatic@yahoo.com. if you would please. I'm getting desperate for the tablet for a number of reasons most of which are my daughter and wanting to start a business without which not having some kind of computer is a recipe for disaster these days thank you for your consideration e rat I on.

So just got the elite prestige 10 land vision. Keeps making buzzing noise any ideas? Anyone

This is Ms. MITCHELL my tablet won't take a charge or power up! I need to know where can I take it to be fixed or your address so I can send it to you for repair

After i did a hard reboost it wont let me add google keeps saying try later

where do i find the battery

My tablet won't accept my internet just days it authenticating and then just says saved and I go to see and it continues to say I have no internet

Will not accept my internet I go put it in and it says authenticating and then says saved I go to my tablet days I have no internet

My book case keyboard is not working

Can the hard reset make the battery charge better

Visual land update from current version v2.1rc3 to latest version of visual land not possible please update

On mine it says the process google has stopped working something like that but I am attempting to factory reset Help

Does it take a standard micro USB charger

Mine has shaking lines across the screen

The red light will not turn off

I see a red light near charger port that popped on and won't go out and it's not turning on either. I don't use often so it couldn't be overuse.

Mine wont charge. At all. No matter what I do it will not charge. For days it was charging very slow. Saying things like 3 days until full???? Whst do i do? I'm a writer my work is on there

Mine say drive is not responding

Mine keeps telling me drive not responding. It say it to all apps

My tablet is rest and won't go to it's table of contents

How do I fix

at random instead of waiting to reconnect my 10qd reboots every time it drops it's wifi connection, even if it is just for seconds! does anybody know what is wrong or how to fix it?

i cracked my screen and now part of it is unresponsive help!!

Won't update and won't let me access any thing

power button jammed by fall, how do i fix it?

i am old and have no idea how to set up the tablet

These tablets are garbage. This manufacturer uses the cheapest components ever. Tablet is literally a month old and stopped charging. Do not buy this brand of tablet. Biggest waste of money I've ever dealt with.

My tablet Prestige Elite 10QL will not connect to wifi. Everyone's else phone and computer is connecting to the wifi but my tablet isn't. I type in the password and it goes straight to save but I'm not connected. I already did a factory reset and changed the date. Nothing works.

I'm at boot mode I selected fastboot mode Mode 1 now what

How do I get passed the gmail acct at start up I don't remember password

What do you do when it zooms in an apps that have camera feature and when you aim it to the left it goes up when you angle it to the right it goes down basically in any app that I'm using to display me it's always zoomed in angle the camera it doesn't even do the opposite it does the semi opposite I guess

My tablet comes in but it keeps saying all my systems are shut down. I've tried to reset it but the same thing keeps happening. I can't even connect to the internet.

mine wont even turn on

Stuck on Select Boot Mode.

Pick Normal Boot and have no ability to start action. Cannot turn off tablet.

Cannot go to any other screens.

tablet won’t turn on. It said erasing because I forgot the password. Have no clue what to do. Any suggestions will work?

I just received my prestige elite q0HQ tablet and locked myself out not remembering my pattern or screen lock. I've tried following instruction for hard reset and soft reset multiple times. I finally made it off the reboot options page only to get a black screen with =>FASTBOIR mode... in bottom left corner of the screen but it does nothing. I see people asking for help here but no one is getting any comments back from customer service troubleshooter. Thisis ridiculous. I'll be returning mine and will not purchase any of this brand tablets again. I will do more research and read more reviews before next purchase of any items.

What happens if after the reset wipe clean factory reset and reboot what happens if it's still keep saying unable to sign you in due to unknown error what does that mean