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If you press the power button on the side of your Shark Wandvac Power Pet WV410 vacuum and it doesn't turn on as expected, follow this troubleshooting guide for assistance.
Battery Isn't Charged
First, ensure the charging cable is properly plugged into a functioning outlet. You cannot charge the vacuum if it does not have power going into it.
Another common issue is debris buildup in or around the charging port. This can be fixed by gently cleaning the charger with a cotton swab. It is important to make sure not to bend any of the pins.
If you discover the pins are bent, you must order a new battery. Follow this guide to fix a battery failure found further down this page.
Faulty Battery
If the battery life decreases significantly or fails to charge, it may be time for a new battery.
Order a replacement battery online. Ensure you order the Shark Rechargeable Lithium Ion Battery Model XSBT420 for the right fit. Follow this guide to replace your battery and you’re ready to clean again!
Faulty Buttons
The buttons may be at fault if your vacuum still won’t power on after completing all those steps. Faulty buttons are an indicator that something has disconnected within the vacuum.
To ensure everything is connected inside, you must take the vacuum apart. Follow this guide to learn how to replace the button board.
Faulty Circuit Board
After exhausting all other options and your vacuum still not powering up, the problem may lie in the circuit board. The circuit board is layered beneath the dark blue cover. Follow this guide to learn how to get to the circuit board.
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