The Basics
Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.
- Make sure you're connected to a working power source: Make sure that the power source that you are plugged into is on. Try testing your wall outlet by plugging in a different device and see if it powers on.
- Inspect your charger/dock: Ensure the method you charge from functions properly. If you use a USB-C charging cord, ensure the cable is not damaged or has no shorts. If you are using your charging dock, ensure the USB-C adapter is plugged in correctly and that the dock is not damaged.
- Hard Restart your Switch to rule out any potential software issues preventing your console from recognizing your charger. Hold down your Switch's Power Button for 12 seconds, then press the button once to turn on the console.
Debris in Charging Port
Like all devices, your Nintendo Switch can collect dust and debris in the charging port, especially if it sees everyday use.
- Visually inspect the charging port to ensure it is clean. The port may be clogged if your charging cable does not sit flush against the bottom edge.
- Due to the narrow clearance, removing debris from ports can be tricky. Use an air duster and a small implement to pick out the dirt. You can also use a toothpick that has been shaved to fit or non-conductive tools. Avoid inserting anything metal into the port to prevent damage to the console or yourself.
If you note damage to the port during cleaning, such as burns or chipped components, you should proceed to the Major Hardware Issue Section.
Faulty Battery
Your Switch's battery is one of the other parts used in the charging process. If your Switch only powers on while plugged in, but dies immediately upon being unplugged, the battery is the likely culprit.
- If you've had your Switch for an extended period, the battery might need replacing. Older batteries will likely stop holding charges, so consider replacing yours.
Faulty Charge Port
The USB-C port on the bottom of the Switch serves a dual purpose. It acts as both the charge port and the interface for video output. Just because one function works properly does not guarantee the other does.
- Check to see if the USB C port is clean. Does a charger sit flush against the bottom edge? If it sits at an angle or has a loose fit, the port itself may be clogged. Use a flashlight to inspect.
- Removing debris from a USB C port can be a bit tricky due to its narrow gaps. Use an air duster and a toothpick shaved to fit to avoid damaging the port.
- Other non-conductive tools can be used in place of a toothpick, but avoid inserting anything metal into the port.
- Open the Switch and inspect for internal damage to the port, make sure it is attached soundly to the board, and free from burn or corrosion.
- Be aware there are some pins hidden by the port itself, so a clean visual bill of health is not a guarantee the port is sound.
- There is also a liquid damage indicator close to the port on the motherboard. This sticker turns solid red when it touches liquids.
- If you suspect your Switch may have water damage, you can use this motherboard replacement guide to get you inside to take a look. If the damage indicator shows up red, at least you're already halfway to completing the repair.
- Sadly, if you determine your port is the issue, it is not part of a modular replacement component. The port is soldered onto the board itself. If you do not have experience in microsoldering, ask around and see if any local repair shops offer this kind of repair. Otherwise, you will need to replace the entire board.
Motherboard Fault
If replacing your battery does not allow you to charge your console, the issue might be with your console's motherboard or charging port.
- Remove your Switch's Motherboard and visually inspect the board for damage (Broken components, burns, liquid damage).
- If you could not remove the debris from the port from earlier, remove the dirt from your charging port, remove the motherboard assembly, and clean the whole board with 90% Isopropyl Alcohol.
- If your switch has crashed and is unable to charge, a motherboard chip may need to be replaced. The M92T36 and P13USB are the primary points of failure. The M92T36 is a custom USB-C power management IC, and the P13USB lis a video ouput IC that plays a crucial role in charging functionality. A multimeter can be used to check chip failure or by testing components around the lCs.
Replacing the port is soldered to the motherboard and requires a Soldering Iron, along with other parts. Our guide on How To Solder and Desolder Connections teaches you how to desolder the port and solder a new one.
- If the motherboard's components are damaged, you must either replace the board with a new one or replace the damaged components on the board.
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