Ninja Professional Blender BL660 Troubleshooting

Blender shows no signs of responding/ powering up

Ensure the blender is securely plugged into the electrical outlet. Also ensure that the electrical outlet has power.

Check the fuse or circuit breaker to ensure it is not blown.

The power cord may be defective. Refer to our power cord replacement guide on how to replace it.

The power button panel may be defective or non responsive. Refer to our power button panel replacement guide on how to replace it.

The blender control panel may be defective thus the blender will not power on. Replace it using our control panel replacement guide.

The blender is on but the power button is blinking

Unplug the blender and wait 15 minutes to let it cool down. Turn on the blender and it should work.

The blade column may not be properly secured into the base. Remove and reattach the blade column. Also, check to ensure the lid is secure.

The blender is powered on but the blades do not rotate

Detach the blade assembly and reassemble correctly. Make sure the assembly lines up completely.

Remove some of the fluid or food from the container and try again.

The motor drive gear that drives the blades may be stripped, thus the blades on the container don't turn. The motor gear may have to be replaced.

Food or large particles that are tightly packed may block the blades from rotating. Check the blade assembly and ensure there is no food or large particles stuck in the blades.

The noise level seems abnormal

Place a folded dish towel, mat or trivet under the base of the blender to help muffle the sound.

Make sure the blender is assembled properly. Blade column should align to the base of the blender.

Use the lowest setting required to blend your food.

The suction cups may be damaged thus the blender shakes a lot causing the abnormal noise. Refer to our suction cup replacement guide on how to replace them.

The fan may be damaged or loose inside the blender, causing the abnormal noise. Replace the fan using our fan replacement guide.

Food is not properly blended or consistent

If the capacity of the blender is reached, the food will not blend properly. Remove some of the food and try again.

You may have added too much liquid. Try removing some of the excess liquid and try blending again.

Food may have been cut too finely which can cause a liquid consistency. Try using bigger chunks of food and blend again.

Single server cup does not come off

Try pulling the cup up and then turning the cup. Pushing the cup down and then turning it might make it tighter.