Tablet Won't Power On
No matter what you do, you can't get your tablet to turn on.
Drained Battery
Charge your tablet with a charging cord plugged into a power source. i.e. Wall outlet or computer USB port.
Dead Battery
If the device has a functioning power supply and charging port the problem lies with a bad battery. Replace battery.
Tablet Won't Wake Up
Tablet screen will not turn on with a click of the power button.
Drained Battery
Charge your tablet with a charging cord plugged into a power source. i.e. Wall outlet or computer USB port.
Broken Display
If the device is fully charged and will power on, but the display will not turn on, the problem is most likely due to a malfunctioning display. Replace Display Assembly.
Tablet Won't Charge
The tablet will not charge when plugged into a charger.
Broken Wire
Try different charging cables into the same power source. If the device refuses to charge the problem is probably a bad power source.
Broken Power Source
Try different outlet connectors, or plug into a working USB port on a computer. If the device refuses to charge the problem is most likely a broken charging port.
Broken Charging Port
If the problem is a broken charging port, you will need to replace the port.
Frozen Screen
The screen is frozen on the same screen.
Frozen Application
Touch the home icon on the bottom of the screen. If the device does not return to a functioning home screen the problem most likely is an overheated CPU.
Overheated CPU
Hold the power button simultaneously with the volume up button. This will make the device enter a soft reset. Leave in a cool place until device is back to room temperature.
No Sound from Earphones
Plugged in earphones won't produce sound from tablet
Volume is Muted
Turn volume up from zero to hear audio in earphones. If audio is still not working, the problem most likely is a broken earphones.
Broken Earphones
Plug in working earphones with the volume raised. If the audio is still refusing to work the earphone port is most likely broken.
Broken Earphone Port
If the earphone port is broken, replace the earphone port.
crwdns2944067:00crwdne2944067:0