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The handle of Keurig is broken
The handle is broken, cracked, or will not push down properly.
The handle needs to be replaced
If the handle is broken or cracked, you can get a replacement for it online. You can get a replacement handle here
For steps on how to change the handle you can follow our steps here
There is water or coffee leaking from the Keurig
Water is leaking from either top or bottom of the machine.
Water is leaking from the bottom of the Keurig
If the K-cup holder is cracked, It may allow water to leak through it. Will need to be replaced. You can get parts here
Water is leaking from top of the Keurig
If the K-cup holder is not damaged, the hose may be clogged. You will have to open up the top of the Keurig to check for this. If it is clogged you will need to follow the necessary steps to unclog it.
The water or Coffee is not dispensing
Water is not flowing through the K-cup and out of the bottom.
The water overflows instead of passing through the machine and dispensing coffee
If the water or coffee overflows around the K-cup holder instead of dispensing, then your needles may not be penetrating the K-cup or the K-cup holder may be clogged. You can view our guide here on how to replace the top needle.
The water never makes its path to the K-cup
If the water poured into the reservoir does not drain, it will not reach the K-cup. The drain on the Keurig may be clogged.
The water or coffee is dispensing slowly
The coffee is dispensing, but at a slower rate than when the machine was new.
The top needle may not be sufficiently penetrating the K-cup
If water is dispensing abnormally slow, The top needle may be dole or not clean you will probably have to clean/sharpen the needles.
The hose is partially clogged
If coffee is dispensing slowly and the top needle is not too dull, your water hose may be partially clogged.
The water is not heating properly
The heating element may not be working
The heating element may be damaged and will have to be replaced. For the replacement of the heating element please click on this link here
crwdns2944067:016crwdne2944067:0
Why is it that I signed up with a username and get a message that I am prohibited from viewing the guide?
janthonyartist - crwdns2934203:0crwdne2934203:0
I wrote 2 weeks ago and have not heard, My Keurig is punching too big hole in the top of the K-cup
I need help. I am having to strain my coffee.
Ruby
Ruby - crwdns2934203:0crwdne2934203:0
the coffee is backing up and punching a hole in the middle of the coffee insert
Andy Elliot - crwdns2934203:0crwdne2934203:0
I returned my first machine because it wasn’t working. Saw a review that mentioned that using filtered water from a Brita or Zero Water causes problems with the brewing process. The machine requires some minerals in the water to work properly. This has proven to be true for me. My second machine works fine as long as I use tap water. Accidentally used filtered water and got half a lukewarm cup again. Used tap water worked like a charm. Keurig should put this in their instructions otherwise how would you know.
ck_dash - crwdns2934203:0crwdne2934203:0
Wow - That was exactly my issue as well. Was using demineralized water and was ready to throw the thing out. Used normal water and it runs perfectly.
When I read your comment I thought “there’s no way that could be it!”
chris -
coffee is not heating up! Saw where it might be the heating element and to go link ! I went on link and there is no heating element listed and tried to look it up nothing on the site at all ! So how do I replace it??????
lyndacross - crwdns2934203:0crwdne2934203:0
I brewed a cup of coffee last week and this week the machine sounds and looks like it is heating up - I press when red light blinks - it turn solid red but nothing ever comes out. I poured old water out and started it as if it were new and the same thing happens. What could be the problem. What else can I do to make it brew?
BFW - 04/01/2020
Barbara Wilson - crwdns2934203:0crwdne2934203:0
My key right mini plus just stopped working. The machine turns on and flashes to hit the brew button but nothing happens. The water does not get released and the machine does not make any sound
Kerri waters - crwdns2934203:0crwdne2934203:0
This is the worst purchase I have ever made. Stopped working after 1 week
Will not draft water and is barely Luke warm. keurig co was less than helpful and would not stand by the product
susanr - crwdns2934203:0crwdne2934203:0
Read the comment from ck_dash. I was having the exact same issue and surprisingly enough that was the issue.
Don’t use de-mineralized water.
chris -
I got from my sister as a birthday present. IT will not make coffee and leaks on my table and there is a peace that dont fit
tammitolbert - crwdns2934203:0crwdne2934203:0
Why when I press the button on top it shuts off the machine
latoya English - crwdns2934203:0crwdne2934203:0
I accidently removed the water while my keurig mini was brewing now the lights are flashing? What do I do?
Nina Helme - crwdns2934203:0crwdne2934203:0
Can I adjust the heat temperature? My coffee is just warm.
teainam - crwdns2934203:0crwdne2934203:0
My machine gas some weird noise for a minute after coffee is dispensed? What is the problem?
Danny Leung - crwdns2934203:0crwdne2934203:0
I can't get mine to do anything. I turned it on and poured the water in and nothing absolutely nothing. It worked fine yesterday then all the sudden nothing
Heather Williams - crwdns2934203:0crwdne2934203:0