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Brewer will not turn on
No matter what you try, the Keurig B70 Platinum won't power on.
Bad power connection
Check to make sure the Keurig B70 Platinum is connected to a power source and flip the power switch located on the back of the machine. If that doesn't work, make sure the power outlet and circuit breaker of your building is functioning. Additionally, try resetting the circuit breaker.
Internal computer is malfunctioning
The internal computer may be malfunctioning and will need to reboot. To reboot the internal computer, turn off and unplug the machine. Let the machine sit for a few minutes and plug it back in.
Error with the display
The screen may tell you what action(s) needs to be taken to fix your Keurig B70 Platinum.
Blue light is flashing
If the blue light located in the water reservoir is flashing, this indicates that the reservoir needs to be filled with water. Take out the cap of the reservoir and fill it with water.
Descale message appears
Flush the unit reservoir. Keurig recommends descaling your machine every three to six months.
Click here for the detailed instructions.
Metallic tasting beverage
Brewed beverages have a metallic taste.
Improper water source
Recommended water sources are filtered water to eliminate the "chemical" taste encountered from a municipal water supply.
Reservoir is dirty
If water sits in the reservoir for an extended period of time, it may cause calcium deposit or scale to build up. Scale is non-toxic but can hinder the brewer's performance and cause a metallic taste. To clean the water reservoir, take out the water reservoir and hand wash with soap and water thoroughly before placing the reservoir back in place.
Click here for the detailed instructions.
Watered down beverage
With use, the beverage may taste watered down or the end product is not brewed.
K-Cup is not inserted
Check to make sure an individual Keurig Single Cup (K-Cup) flavor is being used when brewing. If not, insert a new K-Cup. Keep in mind that the K-Cups are single use only. Using the same one from a previous brew will make it taste watered down.
Waterline is clogged
Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.
Follow the Repairing Keurig B70 Platinum Needle Guide.
Brewer will shut off randomly
When continuously making coffee, the second cup is not fully made or does not get made at all.
Magnet is out of place
The magnet is in the water reservoir and acts as a water level sensor. Realign the magnet holding the water reservoir in place.
Follow the Repairing Keurig B70 Platinum Reservoir Magnet Guide.
Brewer takes a long time to warm up
The brewer takes a long time to take up water and warm up.
Air is blocking water from going into the brewer
Occasionally, air can block water from going inside the brewer. Use a bendable straw and put it over the sharp needle that pokes the top of the K-Cup where the water comes in. Blow on it and then the water should be bubbling and the air flow is cleared.
Cup is not being filled
No water is being drawn to the user's cup, or, the cup is only being partially filled. If you don't see "Ready to Brew" displayed on the screen, you won't get any coffee.
Handle is not fully closed
The handle needs to be completely pushed down for the system to engage. If your B70 isn't brewing, make sure the handle is all the way down.
Vacuum is malfunctioning
Water is being fed into the air pump located at the bottom of the unit causing it to rust and seize.
Follow the Repairing Keurig B70 Platinum Vacuum Guide.
Read More: Air Pump Malfunction
Clogged puncture needle
Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.
Follow the Repairing Keurig B70 Platinum Needle Guide.
Brewer does not puncture K-Cup
When closing the lid, the brewer does not puncture the K-Cup.
Lid is not completely closed
If the lid is closed completely, then the screen will display “READY TO BREW” and the buttons will be lit and flashing. If the brewer does not display anything and buttons are not lit and flashing, open the lid and firmly close it again.
Bent puncture needle
The puncture needle that punctures the K-Cup might be bent. You can check if the puncture needle is bent by opening the lid and looking inside to see if there is a bent puncture needle. If there is a bent puncture needle, then you are going to need to replace it. Here is a guide to show you how to replace the puncture needle.
Note: Avoid touching the sharp objects where the K-Cup is held and where the puncture needle is located.
Brewer is not pumping water
Little to no water is being pumped into the brewer when brewing.
Clogged waterlines and filter
When in constant use, the waterlines and filter can become clogged with minerals and other particles which can prevent the pump from working properly.
Here are steps to clean the waterlines and filter:
- Step 1: Clean the reservoir with a damp, soapy, non-abrasive cloth and rinse thoroughly.
- Step 2: Fill the water reservoir with undiluted white vinegar and water.
- Step 3: Run the brew cycle twice or until empty to clean the brewer.
- Step 4: Let the brewer rest for at least 30 minutes.
- Step 5: Fill the reservoir with distilled water and run another brew cycle. Repeat until the reservoir is drained.
Click here for the detailed instructions.
The water pump is damaged
The water pump can be damaged for a multiple of reasons. To check if the water pump has any significant damages and in need of a replacement, view this guide on how to replace the water pump.
Tip: Indicators of damage can be tears, dents, and other signs of obstruction.
Time is not displayed
Time is not displayed on the LCD screen.
The clock is not set up
Refer to Keurig B70 Platinum Owner's Manual to set the clock.
Power is interrupted
If power is interrupted, you will need to set the clock.
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Cal Poly, Team 20-2, Maness Winter 2013 crwdns2935289:0Cal Poly, Team 20-2, Maness Winter 2013crwdne2935289:0
CPSU-MANESS-W13S20G2
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The needle on my unit was clogged. Thanks iFixit!
JRoperto - crwdns2934203:0crwdne2934203:0
I've done all the troubleshooting on my unit and it still won't reset to "ready" status. I touched the machine and zapped it with carpet static. Was able to set all the functions, although it doesn't turn on and off by the timer. It sounds like it is heating up, but still won't brew. Is there any hope?
Kathandra - crwdns2934203:0crwdne2934203:0
it trickles out a little water and just says it's brewing. OI reset it, and got no further.
steve - crwdns2934203:0crwdne2934203:0
I had this exact issue with mine. I made sure everything was clean needles, hoses check valve at the connection going down to the cup needles. I even tried taking the pump cover off and doing the vegetable oil trick no luck. What I realized was the pump wasn’t working so I took the pump back apart and pushed in on one of the 3 little pistons and sure enough it was seized up so I continued to push on whichever piston was up and it started to move down I continued to go around in a circle pushing in on piston that was up and it freed up I put the pump back together put the plate back on the bottom and although the pump seems to make a little noise it brews great again.
ronald w priddy -
Water don't stop run
Jorge Lacayo - crwdns2934203:0crwdne2934203:0
My keurig coffee maket is not comeing on i have tryed a nothet outlet and it still dont come on.Can you tell me what to do please.
Clara Eubanks - crwdns2934203:0crwdne2934203:0
My kuerig coffee maker is not coming on i plugged it in a nother out and it stil wont come on.What can i do will you please help me.
Clara Eubanks - crwdns2934203:0crwdne2934203:0
I have a model b70 and it heats the water but, instead of brewing the coffee, it pumps the hot water into the water resavoir. Any idea how to fixit?
Ron Methvin - crwdns2934203:0crwdne2934203:0
I had the same problem which persisted after checking the vacuum pump was free. Started to remove the non-return valve to check, but when disconnected from the top needle found that there was no water in the inlet tube held with zip-ties. With the machine unplugged and cold, gently sucked on the outlet pipe of the non-return valve until water came up the inlet pipe & out of the valve. Reconnected the outlet pipe & refitted the cover then tested OK with no pod. Machine now working fine delivering coffee as it should. Guess with no water in the pipe, it was easier for the machine to pump water back into the reservoir than pump air out of the nozzle.
Paul8MGF -
My B70 won’t stop pumping water , Put in a K Cup, press brew and the water runs until the reservoir runs down, water over flows the cup I lift the handle to stop it but it keeps going… Since 2007 I’ve gone through a unit every 18 months. Always, something! I make 2-3 coffee per day, my wife 2. I spend a small fortune on coffee and new coffee makers and I would go back to my old Mr. Coffee which is 25 yr.s old and still works. I use it when we have guests because I can brew a whole pot at once. I love the concept of Keurig when it works! I am very careful with keeping it clean and use filtered water. Seems to me that after all these years on the market they’d have this thing perfected. I’ve taken my bad units apart before discarding them to see if there was an obvious problem and they all look exactly the same inside , just a re-designed case to call it the newest model. Hope support will contact me with a simple fix…re-boot the internal computer or something. The un-plugging and waiting doesn’t do it.
zerbewiley - crwdns2934203:0crwdne2934203:0
Did you ever fix this issue? I am having the same thing.
Chris
Chris -
I also have a model b70 with a problem. Water heats properly but when pumping water it simply deposits it right back into the reservoir - coffee cup remains empty.
Bob Poteet - crwdns2934203:0crwdne2934203:0
I have the B70 too and it doesn’t even pump anything out into the resoviour it just simply doesn’t function as I try to brew something. It does absolutely nothing but make a little noise with no action.
berekpolanco93 - crwdns2934203:0crwdne2934203:0
If the water pump appears to be working but no water gets to the coffee pod, then you have a water line or most likely a CLOGGED TOP NEEDLE, which probably has coffee grounds packed in it. This is more likely in machines used by people who make their own pods (Eco, etc), because they tend to stuff the pods to make bigger and stronger cups of coffee, so the top needle gets jammed with packed in coffee. If the pod is full of water and the machine runs over, then the LOWER NEEDLE is clogged. Both can be cleaned out with a paper clip or sewing needle.
dredzo - crwdns2934203:0crwdne2934203:0
How do the pros take off the top of the B70 without damaging unit? I've watched the “hacksaw" video and think the guys an idiot.
James - crwdns2934203:0crwdne2934203:0
I have yet to see anyone remove the top off of the model B70. I took mine apart all the way until the next thing I had to do was get the top off but I found 2 of the clips can,t even be seen from the bottom and when I tried to pry under the top like people show on different models it just started to split the plastic and chip the paint so I stopped before I destroyed it. I’m pretty sure keurig didn’t want them taken apart. Luckily for me I figured out my problem and was able to fix it from the bottom.
ronald w priddy -
I'm unsure what is wrong. When I try to brew something it displays BREWING however not a drop of water comes out. I've cleaned the needle and funnel piece as well as rinsed out the reservoir.
Number Five - crwdns2934203:0crwdne2934203:0
I took the little screw off from the pod holder it fell apart and I wasn't paying attention and now I can't put it back together .how do you reassembled the pod position holder?
Al Lewis - crwdns2934203:0crwdne2934203:0
My model B70 powers off intermittently.
When this happens, I turn on the power button at the rear of the unit and all works fine until it shuts off again.
Don Moore - crwdns2934203:0crwdne2934203:0
Blue light is flashing, reservoir is full. Display reads “prime”.
Brian Guilfoyle - crwdns2934203:0crwdne2934203:0
Keurig has been sitting unused for over a year. Tried setting it up using the guide-plugged it in filled the reservoir, hit the power switch- and for a few minutes it was making its usual noise. The “ready to brew” message didn’t appear on the LED display. Instead it says “PRIME” and below that AUTO OFF SET. And the blue light is flashing in the reservoir which is filled with water. What’s next?
Monica Blanc - crwdns2934203:0crwdne2934203:0
When brewing it also fills hot water back in the reservoir. How do I fix it?
Lady Lilith - crwdns2934203:0crwdne2934203:0
When the power is turned on the water pump starts up right away
terani.peters - crwdns2934203:0crwdne2934203:0
This video may help many of you. HOW TO DESCALE WITH VINEGAR Keurig B70 Platinum Brewing System K-Cup Coffee Maker - YouTube
Don Johnson - crwdns2934203:0crwdne2934203:0
When turning on the machine the water will continuously run into the cup and go until the water reservoir is empty. Cold water.
Carol C - crwdns2934203:0crwdne2934203:0
My Keurig B70 doesn't power up nor show any power in the display? Does this mean its the transformer??
How do I fix this?
Alien Trike Squad AdamT - crwdns2934203:0crwdne2934203:0
My display window isn’t working. Can’t change cup size. Brew button don’t even work
Judy Pitts - crwdns2934203:0crwdne2934203:0
My Keurig K70 Platinum coffee maker is now working!!
I almost threw it out after it was unplugged for over two weeks - i just let it sit.
After double checking to see if it would work - IT Works!!!!
Thank you for this forum.
My initial problem was the scree no power, also no power to the complete coffee maker.
Alien Trike Squad AdamT - crwdns2934203:0crwdne2934203:0
Guys, every now and then air gets in the tubes. I take a straw (one you get out of a sports drink thermos) -after you clean the exit needle (the needle that pierces the top of your coffee pod) you take the aforementioned straw and put it directly over that needle, and put it in firm, where it digs into that rubber grommet a little bit, and suck the straw until you taste dirty coffee water. Then it will brew. That’s what worked for me!
Jimmy James - crwdns2934203:0crwdne2934203:0