If your Frigidaire refrigerator is not making ice anymore, but the water dispenser still works (or only works slowly), don’t lose your cool! This is a common problem. Read on for the most common underlying causes and solutions to get your ice maker working again.
If you need a replacement ice maker, iFixit offers several common ice maker assemblies.
Ice-Maker Repair ToolkitIce Maker Switch Turned Off
If the refrigerator ice maker is not working, check the ice maker switch. This switch frequently gets turned off by accident. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. Replace as needed.
Freezer Temperature is Above 10 Degrees F (-12 C)
Whenever your ice maker stops working, check the temperature of the freezer. If the freezer temperature is above 10 degrees F (-12 C) the ice maker will not work properly. It functions best when the freezer temperature is set between 0 and 5 degrees F (-18 to -15 C). If the freezer temp is too high, make sure the condenser coil is clean and the condenser fan is working to cool the condenser and compressor. Check the evaporator coil for frost—if too much frost builds up, the air can't circulate through the coil and you will need to check the defrost components for a failure.
Faulty Door Seal
Another reason why the temperature may be unstable is due to a faulty door seal. Without a good seal, temperatures become unstable with warm air seeping into the fresh food door. When the temperature sensor detects the warmer air, the controller keeps the compressor running overtime to maintain the correct 37-degree temperature for fresh food. This excessive cooling causes the freezer temperature to fall well below zero, which will freeze the tip of the water tube that provides the ice maker with water.
Keep in mind that for proper door suction and sealing, the doors need to be self-closing so their own weight helps maintain the seal. The leveling rollers or legs need to be adjusted to tilt the fridge back slightly. When a proper seal is made, within 24 hours the defrost cycles will thaw the water tube and ice production will start.
Clogged Water Filter
If the refrigerator ice maker is not working the water filter might be clogged. Try changing the water filter.
Low Water Pressure
If the ice maker still doesn’t work, the water pressure in the house might be too low. The water inlet valve which supplies water to the ice maker is designed to work with a minimum of 20 psi of water pressure.
Faulty Door Switch
If the refrigerator ice maker is not working, the door switch might be defective. When the freezer door is opened, the freezer door switch does two things: it turns on the light in the freezer, and turns off the ice maker and dispenser. If the door switch fails, the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity, it should be replaced.
Faulty Water Inlet Valve
If the temperature is correct but the ice maker won’t work, the water inlet valve might be defective. The water inlet valve is an electrically-controlled mechanical valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice.
The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power (continuity) to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.
Faulty Ice Maker Assembly
If the ice maker is not working it could be that the ice maker assembly itself is defective. There are several components in the control module of the ice maker that can fail, and most are not sold separately. Also, ice makers have a relatively short lifespan, and may not always be worth fixing. If other, simpler parts like the water inlet valve or shut-off arm have been ruled out, and the only thing left is the ice maker itself, replace it as a unit.
Faulty Cycling Thermostat
This thermostat monitors the temperature in the ice maker and determines the appropriate level for ice production, and also cycles on and off the ice maker. If you're experiencing intermittent ice production, or no ice cycling, it's worth testing this component.
- Remove your ice maker, and then remove the control head unit.
- On the backside of the unit, you'll find the thermostat pins.
- To determine if the thermostat is the problem, you'll have to use a multimeter to test continuity. Testing the thermostat at room temperature should read 0Ω.
- Leaving the thermostat in the freezer for several hours and then testing will result in a different reading. Between 16 deg F (-9 deg C) and -4 deg F (-20 deg C), the thermostat will read a value of OL or open loop.
- If your thermostat doesn't behave in this way, it will need to be replaced.
Ice Level Control Board
If the ice maker is not working the ice level control board might be defective. The refrigerator is equipped with an infrared light beam to detect the level of ice in the ice bucket. As the level of ice reaches the top, the beam is interrupted and the ice maker shuts off. As ice is used up and the level of ice drops below the beam, the ice maker starts up again. If the ice level control board fails, the ice maker will stop making ice.
Ice Maker Mold Thermostat
If the ice maker is not working, the ice maker mold thermostat might be defective. Inside the control module of the ice maker is a thermostat that monitors the temperature of the ice mold (ice tray). Once the mold reaches the proper temperature, the ice maker starts a harvest cycle by ejecting the ice cubes and refilling with water. If the mold thermostat is defective, the ice maker doesn't advance. The thermostat can be checked for continuity. Replace it as needed. The freezer temp should be between 0-5 degrees for optimum performance.
Questions People Also Asked
- ice maker stopped making ice and water is slow
- Ice Maker Stopped Dumping Ice
- Kenmore side by side ice maker not working
crwdns2944067:082crwdne2944067:0
My ice maker is dripping water. It only stops whin I shut off the water supply.
Calvin - crwdns2934203:0crwdne2934203:0
I changed the ice maker’s water filter and now it won’t produce ice, It worked fine before I removed the old water filter I have re-inserted the new filter multiple times and it still will not fill or make ice any help is appreciated
Jeff Rosenberger - crwdns2934203:0crwdne2934203:0
I have this exact problem. did you find a solution?
Tara Zomok -
I have the same problem. It produces very little ice after changing the filter.
Rhonda Jacobson -
There is an ice fill adjustment screw. Mine is behind the white square cover on front of the ice maker. Turn screw half turn and let it run a day or two before making more adjustments
Tommy -
You probably inserted in wrong, but if you haven't there could be blockages in the tubing sort of thing between the ice maker and the filter. I also read that the "Ice maker switch" can be turned off accidentally. I don't know where the switch is but it's probably somewhere around the ice maker.
Dillon Martin -
Where the neck is the ice maker switch?!?
Penny Kemmerer - crwdns2934203:0crwdne2934203:0
There is ice in the bin. When I try to dispense cubes or crushed ice, the screen goes black and shuts down for a few seconds then comes back on. Nothing will dispense
garysusanedwards - crwdns2934203:0crwdne2934203:0
Mine has an ice build up from the back control panel inside the refrigerator ice maker. There was a tube with a plastic end piece dangling for some time never could find a diagram of where it went. Seemed to be a sensor and it kept making ice. The ice stopped being made yrs later amd the ice build up keeps growing even after ice maker was turned off.
dmslv02 - crwdns2934203:0crwdne2934203:0
The icemaker on our Frigidaire model FFHB2740PPBA quit working. Checked continuity on all the solenoid valves; no issues. Called the repair guy. When you remove the ice bucket, you will notice in the very back of the space a small, black, plastic fan. Ours had ice build-up on the frame of the fan stopping it from turning. If this fan doesn’t turn, the icemaker won’t function as it should. The repair guy suggested defrosting the refrigerator. Instead of doing that (we had no way to store the refrigerator contents), I used a small hair dryer and melted the ice from around the fan. Problem solved. CAUTION! DO NOT ALLOW ANY ELECTRICAL DEVICE TO COME INTO CONTACT WITH WATER UNLESS YOU’RE TIRED OF LIVING.
Charles Jones - crwdns2934203:0crwdne2934203:0
My frigidaire is about 4.5 years old the ice maker will not cycle any more it's getting water but I have to force it by hand to cycle or it will just keep a bach of ice in the maker and not dump it
woodynul - crwdns2934203:0crwdne2934203:0
Model FGHF2366 - Stops making ice (maker in the refrig) - : the ice maker assembly is fed from a small ‘spout’ in the top of the refrig, hidden from view with the assembly in place. 2 issues, there is a neoprene gasket on the assembly top that is designed to ensure the spout does not freeze - it presses against the inside top liner. It gets old and leaks air and causes the spout to freeze. You can replace (I bought some neoprene at Michaels and made my own). Second issue is when the weather gets cooler, even with that fix, and turning the temp of the refridg up, the spout will still freeze. I bought a 7watt reptile cage heater matt - like 5”x7” - and mounted that on the outside of the top of the entire refrig, just above the spot where the spout exists. Never freezes now. You might get by with a 4w .
Burt Smith - crwdns2934203:0crwdne2934203:0
My lower bar will not move to the on position.
Susan Nelson - crwdns2934203:0crwdne2934203:0
We didn’t use ice for about four months while away. Now the icemaker won’t make ice. Changed the water filter and it’s not making any ice at all. Refrigerator model LFHB2751TF5 is only about two years old.
Penny Hallenback - crwdns2934203:0crwdne2934203:0
(Penny) - Can you reach a finger into the ice tray to see if you have ice or water in there? If it is empty, try this: Take a hair dryer and aim it in the space between the top outsideof the ice maker assembly (box it all sits in) and the ‘ceiling’ of the refrig. about 1/2 between the front and the back of the ice maker box. The gap is at most 1/2” at that center point and less towards the front or back, but there should be a small space to blow hot air into. Try that for 7-10mins. Then give the icemaker 5-6 hours to get back in sync. If you have ice or water in the tray - your issues are more complex and most likely need a skilled repair person.
Burt Smith - crwdns2934203:0crwdne2934203:0
My frigidaire ice maker worked fine, then would not fill tray, replaced 3 solenoids in bottom, checked continuity on switches in ice maker, there r ok. What to try next
Charlrs Burton - crwdns2934203:0crwdne2934203:0
See my note on 13 Oct, sounds the same as I experienced. Metered all the lines, all fine, solenode fine. Feed tube freezing.
Burt Smith -
My Frigidaire Professional refrigerator lower icemaker has stopped making ice. The top one is working fine. It does this periodically. Filter is clean. What is causing this.
lwhit54 - crwdns2934203:0crwdne2934203:0
Mine stopped working after a blackout. The cubes in the maker’s tray had partially melted and refrozen, and jammed it. I turned off the freezer and remelted them with a hairdryer. It worked after I turned the freezer on again. (To access the tray I had to pull out the ice cream storage shelf.)
David Adler - crwdns2934203:0crwdne2934203:0
Inside of the refrigerator all the way to the back of that ice maker housing. It is getting food of ice. how can i fix that?
miralmo18 - crwdns2934203:0crwdne2934203:0
Ice maker will not make Ice , we can get water
dspecht62 - crwdns2934203:0crwdne2934203:0
Fridgidare ice maker is not working , we can get water
dspecht62 - crwdns2934203:0crwdne2934203:0
My ice maker is working fine it’s the water dispenser that is not working
Carol Lozada - crwdns2934203:0crwdne2934203:0
Frigidaire Gallery Ice maker stops. Once in a while the in fridge ice maker strops. The water dispenser works. When I take it all out I can get water to come from the spout at the top. The fins at the back and the copper where the thermistor attaches is all frosted up. If I thaw it out and reassemble it lasts for a few months then same thing. Is there a defrost of some kind that i can replace? or any other ideas. Dan
Dan Rivett - crwdns2934203:0crwdne2934203:0
I changed the water filter in my Frigidaire gallery series and now the ice maker won’t work , any suggestions?
jimdray2003 - crwdns2934203:0crwdne2934203:0
I am experiencing the same problem. But with a loud grinding noise. I changed my water filter and two days later my ice maker began making a loud noise. Up until then it had been making ice without any problems. I have the Gallery series refrigerator.
Pamela Glick -
Frigidaire - changed water filter, make ice twice but stopped again
Donna - crwdns2934203:0crwdne2934203:0
same here. you get any help yet?
Steve -
Hello, My Frigidaire LGHB2867PF7A Fresh Food Ice Maker is not dropping the ice. The Ice tray fills up with water and freezes but did not dump the ice and tried filling up with water again. I ran the Ice maker diagnotics and the tray seemed to rotate fine. Im not sure if I need to replace the ice maker or a different part. Any one have any suggestions?
wolfpacafa - crwdns2934203:0crwdne2934203:0
Frigidaire gallery won’t make ice changes filter and still nothing. Says door is shared even though it is closed. Husband checked door switch with ohm and all is fine there. Help fridge is only 2 years old
cathyleecavigielli - crwdns2934203:0crwdne2934203:0
@wolfpacafa - all ice makers have what is called a thermister (a thermal resisitor) that tell the maker when the water has fully frozen. Sounds like yours may not be working. You could try and pull it and if you have the skill and a meter, check it’s resitance - the device should have a specification at particular temps. Alternative - hope and replace. Here is an example of the type of device - you need one that is an exact match of course. https://www.repairclinic.com/PartDetail/...
Burt Smith - crwdns2934203:0crwdne2934203:0
Would it be the one in the fridge or the freezer for the Ice maker in the Refrigerator? I have an ice maker in the refrigerator and one in the freezer. The Ice Maker have issues is in the refrigerator.
wolfpacafa -
My ice maker doesn’t work but the water dispenser works very well so, it isn't a water pressure nor a water filter issue.
mona ebiedalla - crwdns2934203:0crwdne2934203:0
Dispenser started up without depressing lever. Now the moror won't shut off with door closed. What to do?
uspsmailman4god2 - crwdns2934203:0crwdne2934203:0
Does the Frigidaire Model fg4h2272uf make ice when Display is inSleep Mode
Dennis Studer - crwdns2934203:0crwdne2934203:0
I have not tried this with the filters but not had this problem changing mine, can you remove it and fill it with water (perhaps submerge in water or slowly fill from the tap) ? I do recall having to cycle the ice a number of times to get it to purge the air in the line.
Burt Smith - crwdns2934203:0crwdne2934203:0
I have a Frigidaire Model FFHS2611PFEA refrigerator We were gone for several weeks and turned of the house water; when we came home I turned it back on now the Ice maker is not making Ice. The water in the door works but it does not appear that water is flowing into the Ice maker.
Gary Feltes - crwdns2934203:0crwdne2934203:0
We do not have the ice maker working. We just dump the ice from a bag into the container. Now it al is all frosty Nd snowy looking and refrigeratod/freezer won't shut off
jmloomans - crwdns2934203:0crwdne2934203:0
Ice maker is stuck on crushed ice. Wont switch to cubed. Any ideas?
Cynthia Thompson - crwdns2934203:0crwdne2934203:0
We had this problem with our Frigidaire Gallery. If you're still having this issue, take out the ice box, and look on the back of the ice box where the metal arm sticks out. It lines up with a square hole in the back of the ice compartment. Sometimes the little white plunger(?) in there gets stuck in the up position. Reach back there with a utensil or something & move it up/down a few times manually, and it should loosen up. Then put the ice box back in.
Adam B -
I have a Frigidaire and it won't make ice. It is a brand new ice maker unit. I can get water although it is not very cold. Any suggestions on what the problem could be. It makes a clicking sound like it is trying to dump but there is nothing to dump
dirksbecky - crwdns2934203:0crwdne2934203:0
Frigidaire gallery ice maker stopped making ice. Got rid of some ice build up and still didn’t work. Tried to hold down the switch to manually advance the ice maker and it is not moving at all.
hollrein - crwdns2934203:0crwdne2934203:0
My ice maker won't fill the try with water
Elizabeth Sansoucie - crwdns2934203:0crwdne2934203:0
I was told by Frigidaire to run 5 Gallon of water through the water valve after changing the water filter.
Rose Iannaggi - crwdns2934203:0crwdne2934203:0
My Frigidaire refrigerator will not make ice- I checked the water valves and filter. The other thing is that the vegetables and fruit are freezing in the crisper. Could these be related and point to the damper assembly?
Alan M - crwdns2934203:0crwdne2934203:0
my Frigidaire Gallery gives no water from cool water dispenser. Ice maker works fine. Any ideas. Happened once before but resolved itself after a week.
FAROQ KHAN - crwdns2934203:0crwdne2934203:0
My frigidaire gallery refrigerator ice maker has been replaced; water valve has been replaced; water filter is new and I have insulated the back and stopped the rust after thawing out ice buildup. I can confire all diagnostic testing we successful, but my ice maker still will not cycle on it's own.
Yvonne Oliver - crwdns2934203:0crwdne2934203:0
Where did you find a replacement ice maker? I cannot find one that fits this model.
david cantral -
What switch displays on frigidaire model FFSC2323LSDA to indicate ice maker is "on"? do you turn it on on the display pad or is it inside the freezer? (Dumb questions, well then you've seen it all).
Keith - crwdns2934203:0crwdne2934203:0
Replaced icemaker inlet valve. Water in line but not filling tray.
mleataylor - crwdns2934203:0crwdne2934203:0
Where can I find a replacement ice maker for a frigidaire gallery refrigerator?
david cantral - crwdns2934203:0crwdne2934203:0
Frigidaire won't make cubed ice only crushed.
dennis huff - crwdns2934203:0crwdne2934203:0
Ice maker is not making cubes of ice but clumps of ice almost in a sheet. What can be causing this issue?
Mia Stearns - crwdns2934203:0crwdne2934203:0
I got to change my filter like every 2 to 3 weeks and there supposed to last for like 6 months and I don't hardly get ice and the water dispenser only dribbles out PLEASE HELP🙏🙏
ron deese - crwdns2934203:0crwdne2934203:0
My Frigidaire makes ice but it comes out connected together. So when I press to get cubes the ice gets jammed at hole because three pieces are still together. Ice cubes back up and hole and drop into freezer.
I’ve turned it off now at switch and emptied it. Will that cause other problems in my freezer?
Pat Perotti - crwdns2934203:0crwdne2934203:0
Ffhs2322ms9 ice maker won’t work after putting in new filter water works but ice maker don’t please help
L E - crwdns2934203:0crwdne2934203:0
Ice buildup between back of bin and freezer
Linda Sandquist - crwdns2934203:0crwdne2934203:0
My Frigidaire ice maker shutoff arm does not lift even when ice cube tray is full. I can manually lift it up and down but the ice accumulation seems to bypass the arm.
Martin Plost - crwdns2934203:0crwdne2934203:0
How do I unlock control on the door display
Maryland McQuaid - crwdns2934203:0crwdne2934203:0
My icemaker keeps making a knocking noise. I defrosted the freezer to remove any trapped ice, but when I started it back up, it is knocking again.
Tracie Hunsaker - crwdns2934203:0crwdne2934203:0
I do not have the type that is in the door (ice dispenser or water). It is not making ice at all any more at all now.
Tracie Hunsaker -
I see mold in the tray. How do I clean it, as it is in the very back when off.
Debra Copas - crwdns2934203:0crwdne2934203:0
Purchased new ice maker 2 weeks ago, worked fine until I shut it off. Now the arm won't go back to the on position. Any suggestions
brad hambright - crwdns2934203:0crwdne2934203:0
My Frigidaire Gallery ice maker isn’t filling with water . We changed filter and everything . Getting water out of door . Please help 😆
mooin2u - crwdns2934203:0crwdne2934203:0
Will water in door work with ice maker removed?
richardengine - crwdns2934203:0crwdne2934203:0
I have a Frigidaire icemaker. The bar will not go down to the on position. It will work sometimes if I manually push it down but it still does not go down all the way!
Della Tice - crwdns2934203:0crwdne2934203:0
I have a icemaker that all of the sudden stop producing as much ice. The is hollow. I tried to push the filter to change it and it will not budge. The ice make only make a few cubes. The time in between is becoming farther apart.
Christina H - crwdns2934203:0crwdne2934203:0
I would like to check the on/off switch for the ice maker. But where is it located?
Sarah Nash - crwdns2934203:0crwdne2934203:0
Ice maker stop working do it freeze
Koshie Samples - crwdns2934203:0crwdne2934203:0
Only crushing the ice on both mode(cube and crush)
shane samsair - crwdns2934203:0crwdne2934203:0
My ice maker has water coming out but don't get in the bucket so ice can be made
Hady Province - crwdns2934203:0crwdne2934203:0
The metal lever won't go back to the on position. The ice maker just clicks.
Francis Hines - crwdns2934203:0crwdne2934203:0
Can you record a video of the clicking sound? If you mean that the metal arm won’t rotate back down, your ice maker asssembly might itself be frozen. A piece of ice can prevent the arm from swinging.
nicO -
my frigidaire refrigerator ice maker is an Electrolux rear mount. part number 5303918344.It works well except that it does not eject every cube out. it hums as if its jammed but if I let off the cup button and then push cup in again i may get 1-2 cubes then it hums again till i let off cup button. I can get an an entire cup of ice if i want to take the time. But I can also reach into ice cube tray. I have plenty of ice there. This happens on both cubed and crushed ice
Gary Kreitzer Sr - crwdns2934203:0crwdne2934203:0
Does your unit have a twist tray for the ice cubes?
nicO -
My parent still have an old Viking from like 40 yrs ago - work perfectly. They laugh at our Frigidaire (Electrolux) stove first fried it's board and now fridge stopped making ice after 1.5 yrs. – just drooling into ice puddle in tray. Here we go with another $700 or more service call - &&^&^$^ garbage.
LakeHouse - crwdns2934203:0crwdne2934203:0
Model FHB2751TF3 the digital screen is not powering on any ideas to why?
Izzy Camacho - crwdns2934203:0crwdne2934203:0
Is this Model FHB2751TF3 or LFHB2751TF3? Is your fridge still operating as normal and cooling? Does the icemaker work? If these statements are true, consider restarting your fridge by unplugging it or turning off the breaker. Then check if the display is working. If not, consider replacing your Control Board Assembly (Part A0574124). Verify the wire connections are secure on the old Display assembly before making the switch. Here's a replacement guide that explains the process.
nicO -
Ice maker has consistent tapping I believe it’s still making ice OK do you know what the tapping might be from?
Doug White - crwdns2934203:0crwdne2934203:0
Check out the fridge knocking noise troubleshooting page.
The sound is a constant tapping? Has the ice maker made any new ice? If there's no new ice, I'd recommend defrosting and reseting your ice maker to see if the sounds stop.
nicO -
Not seeing what we have going on but ours is making ice but it seems like it’s leaking water into the ice tray so all the ice is clumping together… what is causing this
Dan renwick - crwdns2934203:0crwdne2934203:0
Hi Dan, please refer to the frigidaire ice maker leaking page for more specific help.
nicO -