Annetta , have you had any power outages , close lightning strikes , or power surges or brown downs recently ? Does this printer have a in cord power adapter ( small box on the cord)? If so replace the cord and power adapter . This is probably the cause . If it happens to have an internal power adapter its more difficult to replace . You may also want to check the power outlet your plugging into and make sure is working . You should be connected to a surge protector. If so try connecting straight into the wall outlet . If this brings joy then replace the surge protector . Hope this helps