Hi @nizora ,

As a first step, try using a lens cleaning disc - example only to see if that resolves the problem

Hi @nizora,

Here is a link to the service manual for your player.

To download the manual when the sentence below the Document preview box changes from This file is downloadable free of charge: ...processing... to This file is downloadable free of charge: Get Manual, click on the Get Manual, as this is the download link. Be patient, as it takes a little while to find the file.

In it there is information on how to disassemble the player, circuit diagrams and the parts list.

Unfortunately that is all I can offer now as the player will need to be opened and the problem diagnosed as to what the fault may be.

Contact a reputable, professional audio electronics repair service and ask for a quote.

At least you can offer a link to the service manual if they say they don't normally repair your model

Good luck with the repair.