Hi,

Are you referring to the actual connecting pins internal to the WAN connector itself?

Is this a new router? If so it is strange that the WAN port is faulty. I suggest that you take it back for a replacement.

If it is used then perhaps that is why it was sold.

If so then you will not be able to connect the router to a modem, but you can connect your PC to a LAN port and then setup the router.

Here is a link to the user guide for your router. It shows all the connection possibilities.

http://files.dlink.com.au/Products/DIR-6...