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Follow this guide to remove and replace the icemaker assembly in your Samsung refrigerator.
This guide will work for most French-door Samsung refrigerators where the icemaker is in the refrigerator compartment. If your icemaker is in the freezer drawer, follow this guide instead.
The icemaker assembly is a combination of parts that creates ice. Because of its design, the assembly is prone to freezing over, seizing up the ice making mechanism. If you try to run the ice maker while it's seized up, you may break it.
If your ice maker is frozen, follow this guide to defrost it.
Note: Even if you've followed instructions to defrost your refrigerator, you may need a steamer to aid in removing any leftover ice build up. You should use the steamer whenever necessary throughout the repair to melt any iced over areas.
Note: In 2019, Samsung updated the control board to address the defrost and drain issues related to the ice maker. This update should help reduce the tendency for the icemaker assembly to freeze up and break. If you bought your refrigerator before 2019, you may need to purchase the ice maker service kit (which includes the control board) rather than just the ice maker assembly, or your replacement ice maker may continue to develop issues.
This guide is based on a model RF28R7201SG refrigerator. If you have a different model, you may encounter some minor disassembly differences, but the overall repair process will be the same.
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Unplug your refrigerator before you begin your repair.
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Open both French doors for the refrigerator compartment.
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Pull the ice bucket straight out of its housing and remove it.
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Remove the wire harness screw securing the cable cover panel.
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Use your fingers to slide the cable cover panel towards the front of the refrigerator to unlatch it.
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Remove the cable cover panel.
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Disconnect the left-most yellow connector:
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Squeeze the locking tab with your fingers.
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Rock the connector gently side to side to disconnect it.
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Use your fingers or a screwdriver to guide the wire harness out of the wall clips.
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Remove the ice maker screw securing the air tunnel flap.
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A plastic clip holds the air tunnel flap in place.
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Use a flathead screwdriver to pry and loosen the air tunnel flap from the plastic clip.
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Use your fingers to pull the air tunnel flap down enough to access the internals.
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Use a flathead screwdriver to gently pry the refrigerant loop down by 1–1.5 cm.
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A plastic clip holds the icemaker in place.
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Use your fingers to press and release the plastic clip.
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Pull the front edge of the icemaker assembly down slightly to loosen it.
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Carefully slide the icemaker assembly out of its housing.
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Remove the icemaker assembly.
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To reassemble your device, follow these instructions in reverse order.
Be sure to dry any moisture that remains in the ice room before reassembly to prevent repair failure.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers Community for help.
To reassemble your device, follow these instructions in reverse order.
Be sure to dry any moisture that remains in the ice room before reassembly to prevent repair failure.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers Community for help.
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