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Use this guide to replace the webcam in your Lenovo ThinkPad T470 laptop.

The built-in webcam (also called a laptop camera) transmits real-time videos and images to your computer. Some signs of a faulty webcam include error messages that the camera is not enabled or cannot be found, or the camera light is on but the camera itself is unresponsive. There are known webcam issues with Windows 10 which may be resolved with this troubleshooting guide.

If your webcam is physically cracked or damaged, it may require a replacement.

Before attempting to replace the webcam, make sure to disable the internal battery, power down your device, and disconnect from any external power sources.

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  1. Lenovo ThinkPad T470 Webcam Replacement, External Battery: step 1, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement, External Battery: step 1, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement, External Battery: step 1, image 3 of 3
    • Before you begin this guide, make sure to disable the internal battery, power down your device, and disconnect from any external power sources.

    • Place the laptop so that the bottom is facing upwards.

    • Slide the latch on the left side of the battery to the left until it clicks in place.

  2. Lenovo ThinkPad T470 Webcam Replacement: step 2, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 2, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 2, image 3 of 3
    • Slide the latch on the right side of the battery to the right and hold it in place with your thumb.

    • Use your other hand to slide the battery towards the back of the laptop.

    • Lift the battery up and away from the laptop.

  3. Lenovo ThinkPad T470 Webcam Replacement, Internal Components: step 3, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement, Internal Components: step 3, image 2 of 2
    • Use a Phillips #1 screwdriver to loosen the six captive screws on the bottom cover of the laptop.

  4. Lenovo ThinkPad T470 Webcam Replacement: step 4, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 4, image 2 of 2
    • Place the laptop so that the top is facing upwards.

    • Open the lid of the laptop.

  5. Lenovo ThinkPad T470 Webcam Replacement: step 5, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 5, image 2 of 2
    • Place your fingers on the bottom edge of the keyboard.

    • Use a small amount of pressure to push the keyboard towards the screen.

  6. Lenovo ThinkPad T470 Webcam Replacement: step 6, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 6, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 6, image 3 of 3
    • Grab the bottom edge of the keyboard with your hands, and flip the keyboard upside-down, so it rests on the bottom of the laptop.

    • Potential for device damage: The keyboard is still attached to the rest of the laptop, so be gentle when flipping it over.

  7. Lenovo ThinkPad T470 Webcam Replacement: step 7, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 7, image 2 of 2
    • Use the flat end of a spudger to flip up the locking flaps securing each of the two ribbon cables.

  8. Lenovo ThinkPad T470 Webcam Replacement: step 8, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 8, image 2 of 2
    • Use your hands to lift the keyboard up and away from the laptop.

  9. Lenovo ThinkPad T470 Webcam Replacement: step 9, image 1 of 1
    • Close the laptop's lid and flip the laptop over so that the bottom is facing upwards.

  10. Lenovo ThinkPad T470 Webcam Replacement: step 10, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 10, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 10, image 3 of 3
    • Use your hands to pull up on the back cover and release the plastic clips starting on the bottom side of the battery compartment.

    • Potential for device damage: Be sure to detach the plastic clips in this area first. You risk cracking the bottom cover if you attempt to detach it from around the edges of the laptop first.

    • Use your hands to pull up on the right side of the bottom cover to release the plastic clips.

    • Use your hands to pull up on the left side of the bottom cover to release the plastic clips.

  11. Lenovo ThinkPad T470 Webcam Replacement: step 11, image 1 of 1
    • Remove the bottom cover from the laptop.

  12. Lenovo ThinkPad T470 Webcam Replacement: step 12, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 12, image 2 of 2
    • Use a Phillips #1 screwdriver to remove two 5 mm screws from the internal battery.

  13. Lenovo ThinkPad T470 Webcam Replacement: step 13, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 13, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 13, image 3 of 3
    • Use your hands to lift the battery up and away from the laptop.

  14. Lenovo ThinkPad T470 Webcam Replacement: step 14, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 14, image 2 of 2
    • Use your fingers to flip the black flap covering the top stick of RAM down.

  15. Lenovo ThinkPad T470 Webcam Replacement: step 15, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 15, image 2 of 2
    • Use your thumbs to push the metal clips on either end of the RAM outwards.

    • The RAM will pop up by a few millimeters.

  16. Lenovo ThinkPad T470 Webcam Replacement: step 16, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 16, image 2 of 2
    • Use your fingers to lift the RAM out of its socket and away from the laptop to remove it.

  17. Lenovo ThinkPad T470 Webcam Replacement: step 17, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 17, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 17, image 3 of 3
    • Use your fingers to flip the black flap covering the bottom stick of RAM up.

    • Use your thumbs to push the metal clips on either end of the RAM outwards.

    • The RAM will pop up by a few millimeters.

  18. Lenovo ThinkPad T470 Webcam Replacement: step 18, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 18, image 2 of 2
    • Use your fingers to lift the RAM out of its socket and away from the laptop to remove it.

  19. Lenovo ThinkPad T470 Webcam Replacement: step 19, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 19, image 2 of 2
    • Use the flat end of a spudger to flip up the metal clip securing the SSD connector to the motherboard.

  20. Lenovo ThinkPad T470 Webcam Replacement: step 20, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 20, image 2 of 2
    • Use the flat end of a spudger to separate the connector from its socket.

  21. Lenovo ThinkPad T470 Webcam Replacement: step 21, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 21, image 2 of 2
    • Grab the tab on the left side of the hard drive, and pull up to remove it from the laptop.

  22. Lenovo ThinkPad T470 Webcam Replacement: step 22, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 22, image 2 of 2
    • Use a finger to press the black flap covering the Wi-Fi card down.

  23. Lenovo ThinkPad T470 Webcam Replacement: step 23, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 23, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 23, image 3 of 3
    • Use the flat end of a spudger to disconnect the two coaxial wires from the Wi-Fi card.

    • When reassembling, reattach the gray wire on the left and the black wire on the right.

  24. Lenovo ThinkPad T470 Webcam Replacement: step 24, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 24, image 2 of 2
    • Use a Phillips #1 screwdriver to remove the single 4 mm screw from the Wi-Fi card.

  25. Lenovo ThinkPad T470 Webcam Replacement: step 25, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 25, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 25, image 3 of 3
    • Use your fingers to lift the Wi-Fi card up and out of its slot.

    • This laptop does not include a WWAN card, but if yours does, follow the same procedure as Steps 9-12 to remove it.

  26. Lenovo ThinkPad T470 Webcam Replacement: step 26, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 26, image 2 of 2
    • Use a pair of blunt nose tweezers to pull the white connector out of its socket.

  27. Lenovo ThinkPad T470 Webcam Replacement: step 27, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 27, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 27, image 3 of 3
    • Grab the wire attached to the coin cell battery, and lift it up and out of the laptop.

  28. Lenovo ThinkPad T470 Webcam Replacement: step 28, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 28, image 2 of 2
    • Use a pair of blunt nose tweezers to pull the white fan connector out of its socket on the motherboard.

  29. Lenovo ThinkPad T470 Webcam Replacement: step 29, image 1 of 1
    • Use a Phillips #1 screwdriver to loosen the first pair of captive screws on the fan and heat sink assembly in a crosswise pattern.

    • Use a Phillips #1 screwdriver to loosen the second pair of captive screws on the fan and heat sink assembly in a crosswise pattern.

  30. Lenovo ThinkPad T470 Webcam Replacement: step 30, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 30, image 2 of 2
    • Use your hand to pull the fan and heat sink assembly up and away from the laptop.

    • Clean the thermal paste from the heatsink and CPU and reapply fresh paste before reassembling.

  31. Lenovo ThinkPad T470 Webcam Replacement, Motherboard: step 31, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement, Motherboard: step 31, image 2 of 2
    • Use the flat end of a spudger to flip up the metal clip securing the LCD cable to the motherboard.

  32. Lenovo ThinkPad T470 Webcam Replacement: step 32, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 32, image 2 of 2
    • Use the flat end of a spudger to disconnect the LCD cable from its socket on the motherboard.

  33. Lenovo ThinkPad T470 Webcam Replacement: step 33, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 33, image 2 of 2
    • Use the flat end of a spudger to flip the power button cable's black tab up.

  34. Lenovo ThinkPad T470 Webcam Replacement: step 34, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 34, image 2 of 2
    • Use the flat end of a spudger to slide the power button cable out of its connector on the motherboard.

  35. Lenovo ThinkPad T470 Webcam Replacement: step 35, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 35, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 35, image 3 of 3
    • Use your fingers to detach the red and blue antenna cables from their slots.

  36. Lenovo ThinkPad T470 Webcam Replacement: step 36, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 36, image 2 of 2
    • Use a Phillips #1 screwdriver to remove the two 4 mm screws from the USB bracket.

  37. Lenovo ThinkPad T470 Webcam Replacement: step 37, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 37, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 37, image 3 of 3
    • Use your fingers to lift the USB bracket up and away from the laptop.

  38. Lenovo ThinkPad T470 Webcam Replacement: step 38, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 38, image 2 of 2
    • Use a pair of blunt nose tweezers to disconnect the DC-in cable from its socket on the motherboard.

  39. Lenovo ThinkPad T470 Webcam Replacement: step 39, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 39, image 2 of 2
    • Use the flat end of a spudger to flip up the metal bracket securing the camera cable to the motherboard.

  40. Lenovo ThinkPad T470 Webcam Replacement: step 40, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 40, image 2 of 2
    • Use the flat end of a spudger to disconnect the camera cable from its socket on the motherboard.

  41. Lenovo ThinkPad T470 Webcam Replacement: step 41, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 41, image 2 of 2
    • Use a pair of blunt nose tweezers to disconnect the speaker cable from its socket on the motherboard.

  42. Lenovo ThinkPad T470 Webcam Replacement: step 42, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 42, image 2 of 2
    • Use the flat end of a spudger to flip up the black tabs on the trackpad and fingerprint reader cables.

  43. Lenovo ThinkPad T470 Webcam Replacement: step 43, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 43, image 2 of 2
    • Use a pair of blunt nose tweezers to slide the trackpad and fingerprint reader cables out of their connectors on the motherboard.

  44. Lenovo ThinkPad T470 Webcam Replacement: step 44, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 44, image 2 of 2
    • Use a Phillips #1 screwdriver to remove the three 4 mm screws from the I/O bracket.

  45. Lenovo ThinkPad T470 Webcam Replacement: step 45, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 45, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 45, image 3 of 3
    • Use your fingers to slide the I/O bracket to the left.

    • Lift the I/O bracket up and away from the laptop.

  46. Lenovo ThinkPad T470 Webcam Replacement: step 46, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 46, image 2 of 2
    • Use a Phillips #1 screwdriver to remove the six 4 mm screws from the motherboard.

    • This laptop does not have an NFC cable, but if yours does, use the flat end of a spudger to flip up the tab and slide the cable out of its connector.

  47. Lenovo ThinkPad T470 Webcam Replacement: step 47, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 47, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 47, image 3 of 3
    • Use both hands to lift the motherboard up and away from the laptop.

  48. Lenovo ThinkPad T470 Webcam Replacement, Display Assembly: step 48, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement, Display Assembly: step 48, image 2 of 2
    • Use your fingers to remove the camera cable from its slot.

  49. Lenovo ThinkPad T470 Webcam Replacement: step 49, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 49, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 49, image 3 of 3
    • Use your fingers to lift the black and blue wires out of their slots along the top of the laptop.

  50. Lenovo ThinkPad T470 Webcam Replacement: step 50, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 50, image 2 of 2
    • Use your fingers to lift the red and gray wires out of their slots.

  51. Lenovo ThinkPad T470 Webcam Replacement: step 51, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 51, image 2 of 2
    • Use your fingers to lift the LCD cable out of its slot.

  52. Lenovo ThinkPad T470 Webcam Replacement: step 52, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 52, image 2 of 2
    • Use a Phillips #1 screwdriver to remove three 4.5 mm screws from the hinge in the upper right corner.

  53. Lenovo ThinkPad T470 Webcam Replacement: step 53, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 53, image 2 of 2
    • Use a Phillips #1 screwdriver to remove two 4.5 mm screws from the hinge in the upper left corner.

  54. Lenovo ThinkPad T470 Webcam Replacement: step 54, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 54, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 54, image 3 of 3
    • Use both hands to lift the laptop body up and away from the display assembly.

  55. Lenovo ThinkPad T470 Webcam Replacement, Display Bezel: step 55, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement, Display Bezel: step 55, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement, Display Bezel: step 55, image 3 of 3
    • Use the iFixit opening tool to create a gap between the bezel and the display, starting in the upper left corner.

    • Continue to use the iFixit opening tool around the left side, bottom, and right side of the laptop to detach the clips securing the bezel to the display.

    • You may hear loud snaps when detaching the clips; this is normal.

  56. Lenovo ThinkPad T470 Webcam Replacement: step 56, image 1 of 1
    • Insert the iFixit opening tool between the bezel and display on the top side.

    • This part of the bezel is attached to the display with adhesive, so you may need to use your hands to gently peel the bezel away.

  57. Lenovo ThinkPad T470 Webcam Replacement: step 57, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 57, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 57, image 3 of 3
    • Use both hands to lift the bezel up and away from the display assembly.

  58. Lenovo ThinkPad T470 Webcam Replacement, Display Panel: step 58, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement, Display Panel: step 58, image 2 of 2
    • Use a Phillips #1 screwdriver to remove the four 3 mm screws from each corner of the screen.

  59. Lenovo ThinkPad T470 Webcam Replacement: step 59, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 59, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 59, image 3 of 3
    • Use both hands to lift the bottom corners of the display panel

    • Gently flip the display panel over.

    • Potential for device damage: The display cable is still connecting the display panel to the rest of the display assembly, so be sure to flip the display panel over with caution.

  60. Lenovo ThinkPad T470 Webcam Replacement: step 60, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 60, image 2 of 2
    • Use a pair of blunt nose tweezers to remove the clear tape from the display cable.

  61. Lenovo ThinkPad T470 Webcam Replacement: step 61, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 61, image 2 of 2
    • Use the flat end of a spudger to flip up the metal bar securing the connector.

    • Use the flat end of a spudger to disconnect the display cable from its socket.

  62. Lenovo ThinkPad T470 Webcam Replacement: step 62, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 62, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 62, image 3 of 3
    • Use your hands to remove the display panel from the rest of the display assembly.

  63. Lenovo ThinkPad T470 Webcam Replacement, Webcam: step 63, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement, Webcam: step 63, image 2 of 2
    • Use the flat end of a spudger to flip up the black locking flap securing the ribbon cable.

  64. Lenovo ThinkPad T470 Webcam Replacement: step 64, image 1 of 2 Lenovo ThinkPad T470 Webcam Replacement: step 64, image 2 of 2
    • Use a pair of blunt nose tweezers to slide the ribbon cable out of its connector.

  65. Lenovo ThinkPad T470 Webcam Replacement: step 65, image 1 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 65, image 2 of 3 Lenovo ThinkPad T470 Webcam Replacement: step 65, image 3 of 3
    • Use a spudger to pry the webcam up from the display assembly.

    • Use your hand to lift the webcam up and away from the laptop.

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To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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Kristen Gismondi

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