I’m Kristen Gismondi, and I’m an Education Facilitator on iFixit’s EDU team.
In 2014, I started my journey at iFixit as Product Photographer. In 2015, I joined the EDU team where I began guiding thousands of students through the iFixit Technical Writing Project. In short, I teach students from over 80 universities across the US about technical writing and the importance of repair. Among other things, I curate content on iFixit.com, manage the EDU website, and help to coordinate the iFixit Technical Writing Symposium.
I was born and raised in Youngstown, Ohio. After graduating from Youngstown State University in 2013 with a BFA in Photography, I moved to San Luis Obispo, California. I’ve since relocated to Pittsburgh, Pennsylvania, where I happily live with my husband Chris and our two black cats, Ziggy and Spike.
So, can you fix my phone?
I mean, probably. But you can also fix your phone—I believe in you!
Honestly, my repair experience was pretty minimal before working at iFixit. I’d mended tears in clothing and hemmed pants, but that was about it. I was never really afraid of electronics repair… I just didn’t know how much was actually possible.
A whole new world opened up for me at iFixit, and I’m proud to say I’ve added a few (mostly successful) repairs to my repertoire.
I have, however, always been diligent about reusing, recycling, upcycling, and basically doing whatever I can to keep stuff out of landfills. Did you know you can even recycle your old clothes? I wrote an article about it!
I’m a huge animal lover. Currently, I volunteer at Animal Friends, a local rescue that cares for dogs, cats, and rabbits in search of a loving home. My dream is to open an animal sanctuary for animals with special needs—but, in the meantime, I have plenty of other things to keep me busy.
I’m a movie enthusiast and member of Row House Cinema, a local movie theater. I have an ever-growing to-read list, and I never leave a bookstore empty-handed. I collect vinyl records and go to way too many concerts.
I love to travel. My favorite place on earth is Yosemite. Pictures don’t do it justice, but here’s one anyways.
When I’m not talking about eating food, I’m usually cooking or baking. I’m also pretty crafty—I’m into crocheting, cross stitching, and creating art in general. I’ve dabbled in a few printmaking methods—here are some of my favorite creations:
crwdns2890332:0Help me im seriously desperatecrwdne2890332:0Hello! I’m sorry to hear about your broken iPod. Unfortunately, iFixit does not offer repair services—instead, we’re here to encourage people to repair their own devices! I encourage you to check out our iPod repair guides. I’ll also move your question over to our Answers forum, where someone may be to able to offer you some repair advice. Best of luck!
crwdns2890332:0Issues with iFixit supportcrwdne2890332:0Hello stantermini, Thanks for reaching out! Sorry to hear you’re having some issues after completing a battery replacement. I can’t diagnose the issue for certain, but it sounds likely that a connector didn’t get fully reattached, which can result in a display malfunction. I’d open up the laptop and make sure all connectors are secure. Remember that you’re still welcome to take up the offer for a refund! I’m moving this post back to the Answers forum in case one of our community members has some insight into this issue. I hope this helps, and best of luck with your laptop!
crwdns2890332:0My broken iPhone 8crwdne2890332:0Hi Lane, If you need assistance with the part you ordered, please contact our Customer Support team via help.ifixit.com. They’ll be able to give you some options. I hope this helps!
crwdns2890332:0Samsung Essentials All In One Teardowncrwdne2890332:0Hi Alexandre, Unfortunately we can’t do a teardown of every device, but hopefully someone will be able to point you in the right direction. If you’re up for the challenge, we encourage you to make one yourself! You could also look at similar guides and see if you can learn some techniques. I hope you find what you’re looking for!
crwdns2890332:0Help finding lcd display for visual land prestige elite 10Q 16gb tablecrwdne2890332:0Hi Kristine, As it turns out, we don’t carry any replacement parts for Visual Land products at this time. Your best bet is most likely Amazon or eBay. If you do find the part you need, our guides may be able to assist. If we don’t have a guide, I would encourage you to make one for other people to use! Best of luck to you, and happy fixing!
crwdns2890332:0Is there a way to get rid of a sweater snag?crwdne2890332:0Hi Taylor, You’re in luck! iFixit has a guide for repairing a snag. Hope this helps!
crwdns2890332:0Is it safe to wash my down jacket?crwdne2890332:0Hi Emmett, You can absolutely wash your down jacket. Choose a detergent that is safe to use with down material. Be sure to avoid high heat, and don’t use bleach or fabric softener. You can check out these instructions for more information. Good luck!
crwdns2890332:0How do I get my fleece to stop shedding?crwdne2890332:0Hi Kate, You might not be able to stop your fleece from shedding completely, but you can definitely reduce the amount it sheds. Here are a few tips: 1) Use a lint roller. 2) Carefully and slowly use a shaving razor to remove any loose bits. 3) As soon as you notice pilling on your fleece, use this guide to tame any fleece buildup and prevent further shedding. Hope this helps!
crwdns2890332:0How do I replace my MacBook Air keyboard?crwdne2890332:0iFixit sells MacBook Air parts here.
crwdns2890332:0Where can I buy a new Samsung Galaxy S II LCD display?crwdne2890332:0iFixit sells Samsung Galaxy S II LCD Screens & Digitizers for AT&T, Sprint, and T-Mobile models.