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HP Chromebook 14-SMB Keyboard Replacement

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If you are having any problems with your Chromebooks keyboard, then read this guide to find out how to replace it.

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  1. HP Chromebook 14-SMB Keyboard Replacement, Keyboard: crwdns2935265:01crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • For your safety, unplug all peripheries, discharge the battery below 25%, and power down your device before beginning disassembly.

    • Lay the laptop down with the lower case facing up.

    • Remove eleven screws using a Phillips screwdriver.

    • Remove the two rubber stoppers, then remove the two Phillips screws.

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  3. HP Chromebook 14-SMB Keyboard Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 HP Chromebook 14-SMB Keyboard Replacement: crwdns2935265:02crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Flip the laptop over and open the lid.

    • Insert an opening pick into the seam between the keyboard and chassis.

    • Slide the opening pick a few centimeters along the seam to begin to release the clips.

    • Once there's enough space in the seam, insert an opening tool into the seam.

    • Pry around the entire perimeter of the keyboard until it fully releases.

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  4. HP Chromebook 14-SMB Keyboard Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 HP Chromebook 14-SMB Keyboard Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Lift the keyboard perpendicular to the laptop.

    • Flip up each of the the two black ZIF locking flaps that secure the keyboard and trackpad ribbon cables to their motherboard sockets.

    • Disconnect the keyboard and trackpad ribbon cables.

    • Remove the keyboard.

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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

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